695 comments found.
Hi,
We kind of like the template and would like to clarify before we buy it
For the projects section, we would like to feature our upcoming promotions. However, is it possible to add in text in the pop-up (currently only showing a picture) and the start and end date for display?
Appreciate your advise. Thank you.
Hi friend 
hope your weekend is going fine,
Thank you for your interest in Bostan
We’ll add this feature at the next update, it’s a great suggestion please stay tuned and we’ll notify you when the update is ready.
Have a great weekend!
That will be fantastic!
Anytime friend your suggestions are always welcomed 
Please stay tuned!
I was wondering if there is any way to make this iframe responsive with the site? Or is there is something that would be easier to include the calculator into the page?
Hi friend hope you’re fine,
Sure, you’ll need to add this css code to (Appearance > Theme Options > General Settings > Custom CSS Code)
.blog_description iframe { width: 100%; max-width: 100%; }
Please try and let me know your feedback and if you like the theme, we’ll be very grateful if you give us five stars at Themeforest
Have a great day!
Hi, We bought the Bostan template recently, but there seems to be a problem with the ‘Portfolio’ page : the filtering functionnality doesn’t work. Do you have any tip on how to make it work ?
Regards
Hi friend hope you’re fine,
We’re releasing a new update with improvements in filter within next 24 hours if in hurry, please send me the username and purchase code that you used to purchase the theme via email support[at]ahmad.works, so that I could provide you support
Thanks!
Hi, We sent an email but no reply !! Regards
Hi friend hope you’re fine,
Sorry for the delay, please let me check the inbox and be right back to you
Thank you for your patience!
I’m having issues with the slider revolution, I’ve added 10 slide yet only 4 appear on the site.
How do I fix this?
Hi friend hope you’re fine,
Could you please send me a screenshot of slider options so that I could help you better with it?
Thanks!
Where would I find the slider options? Or do you mean slider settings?
Hi friend hope your weekend was great!
Yes, Slider Settings at Slider Revolution also, a link to your website will be helpful too.
Thank you for your patience
Hey guys any way I can make the clients carousel auto scroll?
a
Hi friend hope you’re fine,
Unfortunately your support period has expired, and according to Themeforest rules, we can’t provide you support until you extend the support period. sorry about that!
Hey there! We seem to have found a few problems using the theme (or maybe I can’t find the documentation for these):
1. The social-media buttons inside the gallery view can’t be hidden. We already turned social media off in the theme options and the posts themselves. How can we turn off the social media buttons inside the prettyPhoto gallery?
2. The bubbles (see: Demo-Site Home with the 3 bubbles that use fontello-icons) are recognized as text and have a different mouse when you hover over them. Could this be fixed?
Otherwise nice theme, clean and easy on the eyes, well done.
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
1- We’ll add option to hide them at the next Bostan update, but for now you can hide it using Custom CSS go to (Appearance > Theme Options > General Settings > Custom CSS Code) and add this code
`.pp_social { display: none; }`
2- Could you please specify more? do you want them like the demo, or you want them not like their behavior at the demo?
Thanks
Good to hear that’ll be in a future update, right now we temporarily fixed it using CSS.
Regarding Point 2: In the live demo site the mouse does not change to a text-pointer-style when hovering over the bubbles (see: http://preview.themeforest.net/item/bostan-business-business-theme/full_screen_preview/5030415 the 4 bubbles (responsive design, ...) ) which is what I’m aiming for, but right now the mouse style changes on our site when hovering over the bubble icons. Are there modification necesary that I happen to have missed?
thanks for the fast answer
Hi friend hope you’re fine,
Thank you for explaining that can be done easily using custom css, please add this code
.service_icon a {
cursor: text;
}
Let me know the feedback!
If you like the theme, I’ll be very grateful if you give us five stars at Themeforest
Have a great day!
Hi I am trying to install the bostan template. I am getting an error that states: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. What should I do??
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
Please redownload the file, it seems that the zipped file is corrupted while downloading let me know the feedback!
Thanks
I deleted the files off my computer and downloaded again. I tried to install the the and received the same message as before that it is unable to find end of central dir record signature. I don’t know what to do.
Hi friend
Ok, let’s try to manually upload and install the theme
First, extract the zipped file, then upload Bostan folder via FTP to (website directory/wp-content/themes/) then go to Wordpress Dashboard and activate the theme from (Appearance > Themes).
Please try and let me know the feedback!
Hello, I try to register in the support web page and i cant. And i have a few question to do about Bostam theme. Plese how can i get answer to my question or how i can get register in your support web page ??
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
Could you please specify what error happens when you try to register at the support forum? just to make sure, here the link to register https://ahmad.works/envatosupport/wp-login.php?action=register
You can also ask here and we’ll help you
Hi, friend1 When paste the code show me the next txt: Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.
How can i fix it??
Hi friend
Could you please send me purchase code at support[at]ahmad.works so that I could investigate this issue better for you?
Thanks!
Is there a way to remove the logo from the header without it being replaced with text and then moving the menu to the center of the page?
Right now when I leave the logo blank it fills the area where the logo should be with text…
also in the footer is there a way to make the phone numbers interactive to where if you click on then in mobile view they call?
Hi friend hope your weekend is going fine,
Thank you for purchasing Bostan sure you’ll like it
You can hide the logo totally using custom css, go to (Appearance > Theme Options > General Settings > Custom CSS Code) and add this code
`#below_header .logo { display:none; }`
For the phone number, you can insert it like this to be interactive
`+2-12-3335557`
Please try and let me know your feedback!
If you like the theme, we’ll be very grateful if you give us five stars at Themeforest
Have a great weekend!
Hi, im having a hard time with the projects/portfolio section. Can you please provide a better description on how to make it work? thanks.
Hi friend hope you’re fine,
Sorry for the delay, Could you please specify more with the difficulties you’re facing? do you need help with creating projects or creating projects carousels?
Thank you for your patience
Hi, Yes. I dont get how the carousel works. The magnification button doesnt work. as in, when i click the project, i dont get a pop up with the project description.
Hi friend
Please check if option at (Appearance > Theme Options > General Settings > Disable PrettyPhoto plugin (images popup when clicked)) is set to Off
Thanks!
i checked that. its set to off. so theres no problem there
Ok, could you please write me the page url that contains carousel to investigate the issue more?
Thanks!
you can go visit arqinc.com and see it for youself
Hi friend
It will need more investigation, if you don’t mind I’ll login and check the issue further
yes. its set to off. you can visit arqinc.com and check for yourself.
sure go ahead
Done thank you for your patience!
Have a great day
Hi, I did everything you asked me to do. Imported everything manually and it’s all there. However, the website still doesnt look like the demo
Also, the website now has 43 random comments
Hi friend
Could you please send me your websitee url so that I could investigate the issue better?
Also, Comments are part of the demo
hi. i think i resolved that issue by looking through your docs section. now im facing issues with fontello. the icon class i put in the page builder isnt appearing on the home page. any advise?
Hi friend
We’ve updated logo classes, please check http://fontawesome.io/icons/ for icon names, and write it with fa, for example, if the icon name is “home” write icon name as “fa fa-home”
If you like the theme, we’ll be very grateful if you give us five stars at Themeforest
Have a great day!
i will gladly give you a 5 star rating
Another thing i noticed is the main menu. In your demo theme, there are icons above each menu tab. However, when i imported the demo theme, i dont see these icons. any reason why?
Hi friend
That’s because you’ve imported manually but it can be added easily, so no need to worry about it
Please let me know if you needed help anytime, we’re always here for you
i also tried the fa-home code, it still doesnt work
Hi friend
Here’s an example of home menu item with home icon
Please try and let me know the feedback!
ive tried what u told. u can visit arqinc.com for urself. ull see the icons dont appear
Hi friend
Sorry but I can’t see the website because it’s under contraction if you could please send me at support[at]ahmad.works so that I could check the issue
Thanks!
Hi, Can you please guide me how to add a new map in the Bostan-Map
Hi friend hope you’re fine,
Sure, first you’ll get the map link, You can get it from google maps through clicking on share, then choose embed map tab, you’ll find something like:
< iframe src=”https://www.google.com/maps/embed?pb=1m8
1d3976.81284805436
3d4.6274547
1i1024
4f13.1
1m22sCl.20a%2343a-50%2C+Bogot%C3%A1%2C+Colombia
3m2
2ses!4v1482170283857” width=”600” height=”450” frameborder=”0” style=”border:0” allowfullscreen>
You’ll copy what’s after src= between ” ”
Please try and let me know the feedback!
Thank you for your patience
that worked! there is another thing i wanted to ask. For every page i make, there is a blue pen sign that’s placed right before the title. Can you please tell me how to remove that along with the date?
also, how do i add an additional carousel? For example, there is already one for clients. I want to create one for partners as well.
furthermore, there are some serious issues with your page builder. the site doesn’t turn out to be the way i want it to be. you can view arqinc.om and see it for yourself.
Hi friend hope you’re fine,
For the pen sign, you can remove it from (Appearance > Theme Options > Pages Settings > Pages Type Icon > Hide)
And for the carousel do you mean team carousel?
For the page builder, can you send me a screenshot of page builder template settings so that I could help you better?
Thanks and have a great weekend!
i also need some clarification on tabs& toggles section. I cant seem to make the one you made on your demo page, using visual composer. thanks.
Hi friend
Could you please specify more about the difficulties that you’re facing? from what I see at your website, it seems that you need to adjust the row width please send me a screenshot of the settings.
Thank you for your patience and help!
hello, Im trying to do another thing now. I figured maybe due to my basic hosting plan, i can’t do much. So i have gone ahead and installed Boston on my localhost wordpress installation through XAMPP. Can you please tell me how to go about importing the demo content on local host? thanks.
this issue prevails in both localhost and onlinehost. please advise
Hi friend hope your weekend was great!
That’s a strange issue, could you please send me login info. at support[at]ahmad.works so that I could investigate the issue better and fix it for you?
Thank you for your patience
Hello, i really appreciate your bostan theme and the look/view is great on my computer but it is not great on my cellular. Aren’t this theme responsive? could you check the site www.med-river.eu. thanks for your help
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
It’s responsive could you please tell me which mobile are you using so that I could investigate the issue better, also, screenshots would be helpful
Thanks!
Hi friend
I’ve now checked the website on mobile, I see the issue but would need to login in order to investigate the issue better could you please send me Wordpress login info on support[at]ahmad.works so that I could reach the reason and fix it for you?
Thank you for your patience
hi, im having trouble importing demo content. i keep getting server timeout. 500: internal error. please advise.
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
Please contact your host manager to increase php memory limit and max execution time and let me know the feedback
Thanks!
is this going to cost me more? if so, then I don’t want to use this theme anymore. You should make this clear before people purchase.
Hi friend
No, it won’t require costs however, if they demanded costs, then we’ll import using other ways Bostan don’t require high capabilities but some times the host manages set php memory limit too low and can rise it upon request
Please let me know the feedback!
HI, this is the reply i got:
” safe mode = Off (cannot adjust) memory_limit = 256M (MAXIMUM) max_execution_time = 30 (MAXIMUM in seconds) max_input_time = 60 (MAXIMUM in seconds) post_max_size = 64M (MAXIMUM) upload_max_filesize = 64M (MAXIMUM) enable_dl = Off (cannot adjust)
Those are the memory limits and execution time limits on the shared server, which cannot be changed. “
Hi friend
Thank you for the feedback ok, let’s try importing one more time, then if it didn’t succeed (some hosts can’t manage it) we’ll import manually
First activate the required plugins from (Appearance > Install Plugins) then go to (Tools > Import > Wordpress), it’ll install Wordpress Importer plugin for you, activate it and go back again to (Tools > Import > Wordpress) and then import the file from (Bostan/framework/importer/main/bostan.xml) it’ll take time depending on your host.
After that, we’ll import theme options, by going to (Appearance > Theme Options > Backup options) then copy (Bostan/framework/importer/main/theme_options.txt) file contents to (Transfer Theme Options Data) and click import data
After that, we’ll import revolution slider slides from (Revolution Slider > Import Slider) and you’ll find slides files at (Bostan/framework/importer/main/revsliders)
Please try and let me know your feedback!
Thank you for your patience
Hi, Inside revsliders folder, there are 2 zip files: home1slider and homenew. please advise. thanks
Hi friend
Yes, you’ll need to import both of them
Please let me know the feedback, and don’t hesitate to ask anytime, we’re always here for you
If you like the theme, give us five stars at Themeforest
Thanks and have a great day!
should i overwrite or append?
Append just import one by one and will be imported properly, don’t worry
Hi guys,
Please help My phone number on the top header gos to a second line when on mobile, anyway you can stop this? www.seplumbingandelectrical.com.au
Thanks a mil
Hi friend hope you’re fine,
If you like, we can minimize its font size, or make it on a new line as a whole (so it won’t be beside facebook icon) please check and tell me which approach is better suiting you
Thanks!
Hi guys, thanks for the reply, If I minimize the size, it minimizes everything and stays exactly the same. I want the font size to stay the same but for the phone number to be on one line, there is space, but I cant get rid of the padding or margins, pls have alook at the site on mobile for me. I can send you login details. urgent, please help www.seplumbingandelectrical.com.au
Hi friend hope your weekend was great!
That’s easy just add this custom css code to (Appearance > Theme Options > General Settings > Custom CSS Code):
@media (max-width: 354px) {
.social_icons_list > a {
font-size: 12px !important;
}
}
Please try and let me know your feedback!
Have a great day
Thanks for the reply. No that did not work. Please note I do not want to make the text smaller – I just want everything to fit on one line – THERE IS ENOUGH SPACE. Please help, there must be away, please have alook at the site on yur mobile device. Thank you so much
Hi friend
Oh, I see, could you please tell me which mobile are you using?
Thanks!
Well it needs to be the same on any mobile device, but im using an iphone7
Hi friend hope you’re fine,
Thank you for the info please let me check it and be right back to you
Have a great day!
Thanks. – Note this is the custom code I used:
<script type=”text/javascript”> jQuery(document).ready( function() { jQuery(’.header_container .social_icons_list’).append(‘CALL US 1300 00 6565‘); }); </script>
Hi friend hope you’re fine,
please try this code and let me know the feedback!
.social_icons_list a {
white-space:nowrap !important;
}
Thank you for your patience have a great day!
No sorry that did not work! Please help urgently there surely has to be a fix for this
Hi friend hope you’re fine,
Ok, could you please send me login info so that I could fix the issue for you?
Thanks!
Thanks, I sent you an inbox.
Got it please stay tuned and I’ll notify you when I get to the fix
Have a great day!
My website is : http://wedding-planner.vn/ .That’s very wonderful
Hi friend
Thank your for the rating I really appreciate it and hope you’ll always be satisfied with Bostan
Please let me know if you needed any help, we’re here for you
Have a great weekend!
How to edit the demo data? Trying to use the visual composer, cannot use without activating. The instructions to disable, then update did not work as I cannot update and shows no update available. If i go to home page, i cannot edit demo data. Shows a shortcode of 23647 but that’s it.
Hi friend
You’ll need to edit demo data from (Appearance > Page Builder)
And for the Visual Composer, it won’t need activating, we’ll release a new update of Bostan with the latest version of Visual Composer included in it
Please try and let me know the feedback, we’re here for you
I keep getting errors trying to import demo content and was advised by my hosting provider that the theme is broken.
Warning: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in wp-content/themes/bostan/framework/importer/wordpress-importer.php on line 38
Warning: Invalid argument supplied for foreach() in wp-content/themes/bostan/framework/importer/importer.php on line 341
Warning: Invalid argument supplied for foreach() in /wp-content/themes/bostan/framework/importer/importer.php on line 351
Warning: Invalid argument supplied for foreach() in wp-content/themes/bostan/framework/importer/importer.php on line 364
Warning: array_filter() expects parameter 1 to be array, null given in /wp-content/themes/bostan/framework/importer/importer.php on line 370
Warning: Invalid argument supplied for foreach() in /wp-content/themes/bostan/framework/importer/importer.php on line 382
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
Could you please tell me which version of Wordpress and Bostan are you using?
Thanks!
BostanVersion: 6.31 WordPress 4.7.3
Hi friend
Thank you for the info could you please send me login info via private message from my profile so that I could investigate the issue better and fix if for you?
Thanks!
Sent
Got it thanks!
Please stay tuned while I check the issue
I hope this can get resolved. I have already removed the installation and tired fresh with my hosting company without success. Its in your hands
Hi friend
I’m working currently on it please stay tuned and I’ll notify you within 2 hours at most
Thank you for your patience!
Hi friend
Done! please check and let me know your feedback
Thank you for your patience!
It works!!! What happened?
Hi friend
Just adjusted manual import sometimes the automatic import doesn’t work properly and at such cases we recommend to import manually through XML
Please let me know if you needed any help, we’re always here for you
Have a great day!
hello, how can i add a gallery to my post. i select the “attached images” to the post banner field. but how can i select the gallery. i try with “add images”, this gives me a short code in my text area but no links with view of my post …
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
You’ll click insert media, then upload images that you want for your gallery and then close the media popup without clicking insert into post then you’ll find the images appearing on the post page.
We’ll release an update today have major improvements in gallery format so that you’ll be more able to organize images please stay tuned and I’ll notify you when it’s ready
Have a great weekend!
hello, i can find the file codecanyon-2751380-slider-revolution-responsive-wordpress-plugin.zip can you help me? i instal slider revolution . i ca make my own slide but i would like some already made template.
Hi friend hope you’re fine,
Thank you for purchasing Bostan sure you’ll like it
You can install Revolution Slider from (Appearance > Install Plugins) also you can import our demo slider after activating Revolution Slider from (Revolution Slider > Import Demo), you’ll find the sliders files at (bostan/framework/importer/main/revsliders)
Please try and let me know if you needed any help, we’re always here for you
Have a great weekend!
i have them. great. thanks
You’re welcome anytime friend
If you like the theme, we’ll be very grateful if you give us five stars at Themeforest
Have a great day!
Hi Mr.Ahmed I hope you are fine
I am facing a problem with the contact us page. When an email is sent from the contact page, i receive the email without attachment!!
Solutions?
Hi friend
I’m fine thank you, hope you’re too!
I’m sorry but I didn’t understand the issue actually, is it supposed to be attached? or you mean you recieve the email empty?
Thanks!
I receive the email successfully on the email that i put it to recieve messages, but the problem that the files that i attach them did’t appear
I receive the email successfully on the email that i put it to recieve messages, but the problem that the files that i attach them did’t appear
the attachment will not appear
