Hi dominicus15, You will get a response within max 24 hours.

Thank you!

Have you received a response via email? We keep getting an ‘Undeliverable’ message.

I got an email but where should I look for the files you sent me?

See the attachment

Unfortunately, I do not have any files in the attachment, please send it again…

Hi appps, Hope you are fine today. Check “Image & Favicon Settings” in documentation. You can save your all pic in “images” folder and replace the url with image name. Obviously your pic will end up with gray strip if your image size is not exact same as per placeholder image url.

Also explained on email as well, check your inbox. Regards

Thats a lot more work for me than if you just saved the sample plain grey placeholder images in the images folder to start with and supplied it with the correct url’s already linking to them instead setting it up to link to your hosted online images. Strange and rather frustrating way to do it I have to say and first time Ive had this issue with a purchased theme. I did use the exact same size, your placeholder said 1920×1200 so thats the size I made it. Perhaps Im stuffing up the code somehow trying to edit it to make it link to the photos Im putting in my images folder. I will keep trying. There is nothing in my inbox or spam folder. Ill go check my profile to make sure Its the correct email address.

Hi again, I explained everything in email (at apppsstuf2) but I got an error “The email account that you tried to reach does not exist” Send me email with any other id so I can reply you back with more detail and screenshots.

Ive updated my email address on this account so hopefully it should work now if you resend it. Thanks!

Hi appps, I didn’t receive your (new) email yet.

have emailed you