90 comments found.
Hey EngoTheme, I have Uno and there are a few things that do not work:
- changing the collection image does not work (config: http://snpy.in/2flQWp /// result: http://snpy.in/biUktC) - the filters on the left side of the side don’t work as well
You can check it out at https://tesla-shop.co
Hi mate,
- Background image in Collection page:
Step 1: In Collections, select Template suffix: http://prntscr.com/gfnqt8
Step 2: In Customize theme, click any collection, and click Sections tab, and then click Collection page: http://prntscr.com/gfnpyq
Step 3: Upload image for header in Background Image: http://prntscr.com/gfnq6m
- The filter works according to the tags in the product: http://prntscr.com/gfnr9m
Kind regards!
That works, but I want to set a different image / collection (men’s to have the picture of a man) and your solution adds the same image to all the collections.
Hi mate,
We offer 4 different options and you can change the image header of these 4 templates at will:
http://prntscr.com/gfnqt8 http://prntscr.com/gfnq6mIf you want each collection to have the corresponding image header. We will do it for you if you agree to pay a small fee.
Please contact us by email: engotheme@gmail.com
Kind regards!
This should have been already implemented into the theme. I’m opening a dispute because your docs didn’t say that this wasn’t possible & you tricked all the customers that it’s possible with your demos.
Hi mate,
We don’t deceive our customers.
That feature was developed under an agreement with our design partner.
It consists of four templates for each collection, and it is possible to select and change the corresponding header images for each template.
You want different header images for each collection, you can choose each collection of different template.
If you just want to choose a template that still has a different image header for each collection.Your request has reached the ability to customize the Uno Theme. Sorry because we are unable to assist free for you.
It seems you’re a bit hastily underestimate us. We are very sad because of this 
We believe that our Uno Theme still works well. A lot of our customers already use and they are satisfied with Uno Theme.
Right now, could you give us 5 stars to support us? We are working to support you in the best way. Hope you understand and sympathize with our work!
Kind regards!
Hi there, I’d like to check if there’s a currency convertor included in this theme as stated in the list of features? I haven’t seen it in any of the demos. Thanks!
Hi mate,
Thanks for your interested in our product 
Please visit https://uno-2017.myshopify.com/ and scroll down to the bottom right, you will see it: http://prntscr.com/gcsxpd
Kind regards!
Hello!
Nice theme but i only get this error when i intall it with wordpress:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Please help!
I dowload it from envato elements and i have tried to extract the zip file many times.
Hi mate,
There may have been had a mistake. We are a team of Shopify Theme development. We don’t develop Wordpress version for this theme.
Kind regards!
Hi there !
Installed your theme and everything was mostly OK, but when people add products to their wishlist, I get an error (429) and the product will not be added to the wishlist.
Got the detailed error and purchase code. If you could get back to us quickly, it would be great
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hi there,
Great theme! Just wondering how I change the font size. The font is very small when I use a google font.
Best
Hi mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hello,
I have recently purchased your theme and I am absolutely in love with it! I have noticed a bug however on collection pages – I am unable to filter products by vendor. Clicking a brand name in the filter panel does nothing to update the results in the grid.
Demo collection page – https://manchestervapeman.myshopify.com/collections/e-liquids Password: kawlaw
I have even included the vendor name as a tag within the products itself but no luck.
If you could please advise what needs to be done I would appreciate it.
Many thanks, Jaffar
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hello, I have a very important issue in my website. ( https://mexcoinhouse.com ) . On the mobile view, when a user adds a product, the item gets sent to the shopping bag, but the pop up asking the user if they want to proceed to checkout (which appears on desktop), does not appear on mobile. This is crucial since users are left confused on how to go to the shopping bag on mobile. How do I make that pop up appear on mobile?
Hi mate,
On the mobile device, when you click icon add to cart, it will display the icon loading… then the show icon check. That is quite intuitive and beautiful.
If you want to popup like on desktop, please contact with us by email: engotheme@gmail.com
Kind regards!
When I click on second variant your theme add first variant in the cart . we are not able to add second variant in the cart.
Please solve the problem. It’s urgent because this is our published theme.
Thanks
Hi Mate,
We have carefully checked the Uno theme and it works normally. Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
I want to hide the color select on search results: https://heyshabbyme.com/search?type=product&q=wedding
Hi mate,
Thanks for your using our theme.
Unfortunately, what you want is not available in the Uno theme. Sorry because we are unable to assist free for you.
We are willing to support to customize for your own website if you agree to pay a small fee.
Please communicate with us by email: engotheme@gmail.com
Kind regards!
Hey guys, there is a bug with the UNO theme.
Go to my site https://www.petlovermarket.com click on any product and add it to cart more than twice. When the product is added to Cart twice or more times the theme automatically takes you to the cart. I can’t have this option if I want people to add the product multiple times with different colors or sizes.
I need this fixed. thanks.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Thank you for the fast response. I just gave you access to all the sections you would need to be able to fix the issue for my petlovermarket.com store. Let me know if you anything else from me.
Hi mate,
We carefully checked the Uno theme and did not notice the error you described: https://uno-2017.myshopify.com/products/uno-product-i?variant=26018283536You have pretty much customized the Uno theme, so we can not figure out what’s causing the problem on your store You should contact those who have customized the Uno theme for you so that they support you the best
Kind regards!
I want to know what the image size needs to be for products in the store? (when I don’t have the correct size it screws up my alignments)
Hi mate,
Thanks for using our theme.
- For Blog: We are deploying UNO theme on the WordPress platform
We will be releasing WordPress version soon. Hope you will buy it
- Image size needs to be for products in the store: 1000×1142px recommended
Let me know if you have any questions. Helping you, it’s our pleasure.
Kind regards!
I have purchased this template. However, I need to use my pre-existing wordpress blog. I am well aware that you can transfer a wordpress blog to the shopify blog platform…but that is not ideal for SEO. So would you be interested in developing this blog theme for my wordpress blog? And what is the rate?
Hi mate,
Thanks for using our theme.
- For Blog: We are deploying UNO theme on the WordPress platform
We will be releasing WordPress version soon. Hope you will buy it
- Image size needs to be for products in the store: 1000×1142px recommended
Let me know if you have any questions. Helping you, it’s our pleasure.
Kind regards!
Our Purchase code is :
a06646b6-7f1f-4e24-90e5-adb7a46bb677 – 3 Feb 2017
Hey we need your help.We have a product
https://casedodo.in/products/dodo-invisible-shield-2in this product iPhone 6/6s -Black variant is out of stock but that variant is not disable. We need to disable out of stocked variant.
So Please help us.
Thanks
Hi mate,
We received your email. We will handle the problem for you and contact you by email.
Kind regards!
Hello there! I have bought UNO theme and I received the csv document to upload the products. I dont understand what information should I includ in some columns. DO you you have a guide that explain it ? Thanks a lot for your help! Kind regards, Barbara
Hi mate,
Thanks for your using our theme.
Please see the link below: https://help.shopify.com/manual/products/import-export#csv-filesWe believe you will be satisfied
Kind regards!
Hi There,
I see on the products page ‘upsell items’ is there no way to edit this text as we don’t want to seem like a marketing brand.
Hi mate,
Thanks for your using our theme.
1. From your Shopify admin, click Online Store, and then click Customize theme
2. Click any product, and view Sections tab, and then click Product detail page: http://prntscr.com/f8by23 3. Change title in RELATED PRODUCTS[title] http://prntscr.com/f8bxtmKind regards!
Please review my email I am sending you with an attachment of the items I need fixing and any customization that you can do.
f9277360-788d-4881-baff-a0dd0674ce1c
Reference UNO purchase
Thanks, James
Hi mate,
Thanks for using our theme
Please let us know your email title
Kind regards!
Hello there, can you link me a site or multiple sites that are using your theme? I am curious to see live sites right now and how they ended up looking, before I buy this theme,
thank you!
Hi Mate,
Thanks for your interested in our theme.
This is some examples of website using Uno Theme
and much more ….
It really is a very wonderful theme. Hope you will buy Uno Theme and become a our dear client
We believe you will be satisfied
Kind regards!
I want to ask if I want to add another language to the site ? can u help me with that
Hi mate,
Thanks for your purchase
Step 1: You need to duplicate the theme Step 2: Modify the language on that theme (theme duplicate) Step 3: Point the link to that (theme duplicate)
Kind regards!
Then there will be 2 versions of the themes or a tab to choose preferred language
Exactly. You need to create 2 websites for 2 different languages!
I want to have multi languages ? how is that can be done?
Hi mate,
Thanks for your purchase
Step 1: You need to duplicate the theme Step 2: Modify the language on that theme (theme duplicate) Step 3: Point the link to that (theme duplicate)
Kind regards!
If I buy the theme then dont like how it looks on my site, can I get a refund? Cause there’s no way to preview it on my site unlike shopify themes from the themestore where I can. I like the theme but I wonder how it will look like with my store and images
Hi Mate,
We are really sorry. We believe that our Uno Theme still works well. A lot of our customers already use and they are satisfied with Uno Theme.
You can tell us what are problem you’re having and give us the admin account, we will check for you!
Kinds regards!
