132 comments found.
When I click “Back to Blog” on the menu sidebar, the page is blank? What is going on? (example: http://brokerchange.org/building-good-habits-power-of-habit/ )
Hi, please create a new topic about it in our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hi, I use the theme and like it a lot, but the portfolio and blog widgets stopped working – when I try to add them to the menu area I get an error and there is no save button (only everlasting loading animation). I had that problem before and after updating to the latest version.
It used to work at the beginning when I installed it for the first time. Any hints or experience with similar issues?
Hi, please create a new topic about it in our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/How do I remove the background video and revert back to a static image for the background for the home page in the demo?
Got it. Should have just gone to your support web-page. Damn laziness!
Anyhow, really cool theme! Obviously you know I think so because I did pay for it. 
thank you 
Great theme.
I have just one problem that doesn’t seem to be the case on the demo site.
When I visit the portfolio page on my site the url includes a #. Then when I click on a portfolio item it leaves the hash in the url and doesn’t load the page.
Why is this?
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hey! that’s theme is PSD? or not?
Hi, this theme is only a wordpress theme. Thanks
Hello, how can I make changes in the contact form in the contact page? Thanks!
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/HI I want to buy this theme. I want the exact look you have in your demo theme. Is the demo theme included in your source file? Can i get the exact look your theme has now, after i purchase and install the theme?
Hi, yes sure Empathy theme comes with one-click demo import.
Have a nice day.
Why the menu of my pages don’t show in the homepage/
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/How can you remove the color overlay on the homepage?
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hello, theme’s looking good! Can it be used with WPML to have multiple languages on one site?
Hi, sorry we haven’t tested the theme with WPML.
Hi,
Quick question… can you please tell me… how can i make the header sticky for mobile/tablets?
Thanks
Hi, this is not available for now, but it is on our update list.
Thanks.
oops, double post.
Hi!
In updates I can see that you have added the sticky header for mobile… May i know how to activate it?
Thanks
Hi, it should be on by default, you don’t need to change any options.
Hi,
I am unable to import demo content, and when I tried doing it manually it’s giving me blank page.
trentmunday.com
Thanks
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hi,
1) I can’t register on you forum for ask question. Email don’t received.
2) Menu on blog page don’t work and button for more posts too 
Pls help me ant1freezeca(at)gmail.com
Hi, can you check your spam folder for the password mail?
Thanks.
Hi, I’d like to know if it’s a one page site, or each menu is a page, I ask it for SEO. THanks
Hi, homepage is in one-page format.
Hi,
I am interested in buying Empathy theme but after reading the comments on how hard people found this theme to manage I am curious what the actual theme looks like on WordPress edit mode.
- Is it way too different than using a blogging theme ? - Does it require additional HTML and JavaScript development ? - How easy is it to modify the data?
Thanks,
Hi, no it isn’t too different from a blogging theme, you can manage your blog just as in other blog theme in wp admin. Some static pages which are not likely to be updated frequently are built with shortcodes like [service]add your text here[/service], you can import demo data with just one-click and just change the texts in these pages. Other pages like blog and portfolio are automated, you can add portfolio post like adding blog posts.
Thanks.
Can i put a video in the background on the homepage?
Hi, this is something we plan to add with a future update. Thanks.
Hi, Thank you for the theme, I did install and download demo content. However I have issue with the menu. What do you mean by Classic? I can’t add new menu (neither from the theme customization nor from the menu section. I cant re-arrange/reorder the menu items, it doesn’t appear on the page after saving it. And, my menu items are without icons, why?
thank you
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hi,
is there a chance to include Deezer, iTunes, Google Play and Spotify icon shortcodes?
Thank you
Hi, yes it can be possible, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hi, is it possible to add multiple languages support? For example ‘English/French’? Thank you
Hi, yes you can do it by using a multilangual plugin like polylang.
How do I get a refund? I bought this earlier today and had no idea how much set-up I was going to have to do. I thought that much more would be built into the template based on the comments. I have spent hours banging my head against the wall just trying to get the basics down. Is there a way to deactivate my theme code or something?
My comment very closely mirrors the one just above, though. I have read all of the documentation.
Hi, please create a new topic about it in our support forums, our support team will happily help you, thanks.
http://www.pixelwars.org/forums/That is not helpful in the least bit. This template requires so much custom coding to make it look anything close to resembling the demo that it’s laughable. And the documentation is so vague that it barely helps unless you’re a professional designer. I’ve had another website for four years, so I’m not a total newbie, but this template provides way less than what was promised.
Hi again,
we have just released a new update and added “One Click Demo Import” feature to the theme, now you can have the demo site by clicking one button in just minutes, you can download the new package now and please see Documentation > Sample Data section for detailed instructions.
Have a nice day.
