Hi,

I purchased the theme in 2015, and by default it comes with Layer Slider plugin. I need to deactivate that plugin as it crashed my whole site. I cant submit ticket to the Plugin developers as we have not purchased the plugin as it comes in built with your theme.

Please deactivate the the layerslider plugin, I am trying but its not getting deactivated.

Please reply it’s URGENT.

Regards, Rucha.

Hello, I was not able to find this file in your last update: scalia-default-child/woocommerce/emails/customer-processing-order.php Can you please let me know if it was included. Sorry I am an amateur on this. Thank you.

A simple question … What resulution should I set to that you always see the borders of the images in the products grid please? Thanks.

Hello pre-sales question. I purchased your previous theme ‘Codeus’. Unfortunatly there was no Child Theme available. Have you fixed this for this theme.

Thank you

I recently added several portfolio items for my client using your theme, then added them to the “Highlighted” portfolio used in the Before & After slider on the homepage. However, my client noticed that one of the images is showing a visible line/border running along the top.

Inspecting the homepage shows that this original image https://kelicommheadshots.com/wp-content/uploads/2017/05/Salkas.jpg is being replaced with this image in the slider: https://kelicommheadshots.com/wp-content/uploads/2017/05/Salkas-scalia-portfolio-justified.jpg

It appears that something is happening to the portfolio version you are generating. Do you have any ideas of why this is happening and how it can be fixed?

Can you tell me when the theme will be updated for WooCommerce 3.0 compatibility? I see you were trying to about 29 days ago, but the compatibility list doesn’t say 3.0 yet.

Thanks.

Hi,

Am having major problems with checkout in woocommerce. Shipping and sales tax fields fail to update and display when the address is entered in. Customers are being asked to enter credit card info and pay before seeing the final price!

Pretty sure that something in Scalia theme is preventing the fields from updating. Have disabled plugins and problem persists. Changed theme to 2015 and the problem goes away. Have also tried disabling Scalia’s tabbed checkout and switching to a one=page — does not help. Customer can use the shipping calculator to see the final price before checking out, but many customers don’t do that and are therefore surprised and upset when the amount they end up paying is not what they expected.

Hi, thanks for your quality ! I need to know : - how can I put a picture in the carousel of laster news because I don’t find it in the news edition. Thanks for your help

Hi there, how can I update LayerSlider in my Scalia Theme?

Thanks

Hi, few years ago i bought the Scalia Theme, finally i’m using right now, and something weird​ happen .

Sometimes the Slider (layerslider) doesnt show, and i think to need upgrade the Pluggin layerslider.

Actually the version of layerslider im using is 6.3 but, i see the actual version of the product is 6.4.

What do you thing, should i buy a licence?

Thanks.

Hi, I have purchased the theme Scalia. Now we are making some adjustments to web page and our webmaster told us that the theme has not benn automatically updated and it is not compatible with plug-ins. Can you please let me know how can I update theme? Thank you for help. Regards, Ina

Your demo installation is very confusing. Can you make it simpler in the next update?

Hi there! Are there any plans to make the theme PHP 7 compatible?

Hi. Any word yet on compatibility with WooCommerce 3.0.x? Will there be a theme update? If so, any idea how soon?

On Page A I have a Post Masonry Grid with filters (filtered by category): All, Cat-one, Cat-two, Cat-three

I’d like to put a link on Page B to jump​ to Page A and automatically select “Cat-two” instead of “All” being selected by default.

Is that possible by using URL parameters for example? Like example.com/grid?cat=cat-two

Or do you have another solution by maybe using JS/jQuery?

Cheers, Steven

When are you going to update this theme’s WooCommerce core files? Located under scalia/woocommerce directory. They are severely out of date.

HI, Great Theme. But i need this template in HTML format not word press . if it is possible to get????

Re: Ticket #1110686 Hi, I know this is not a place for the support inquiries but on your support page it says that your server is going through some major delays and it’s been like that for a few hours now. I was going through the info about scalia on theme forest and the visual composer http://codex-themes.com/scalia/shortcodes/visual-composer/ info but once I’ve installed the theme, the Visual Composer doesn’t look anything like in the advert, it seems it doesn’t exist- each time I’m trying to activate the visual composer (and ‘premium support’ which enables theme updates) it says ‘error, you are not allowed to access this page’. I don’t understand why this is happening since I paid for extended support when purchasing the theme. Love the look of the theme but wouldn’t call it intuitive unless the VC is enabled. I’m looking forward to hearing from you.

Hi, The video slider works on Chrome and Mozilla, but not on IE. The format is webm. How to make it work on IE?

Hi, great job with this theme. one question: is it possible to have a sticky menu on mobile view within the creative onepager setup? now there is no menu on mobile. thanks for your support.