1743 comments found.
i cant change the logo, in the theme Options.
its ok, done. love the theme
Hello Reikai!
Thanks for your kind reply and glad you could get this sorted.
Best regards,
DFD team.
is it rtl?
Hello Ahmedabdelgaid!
We ordered the RTL support feature from the outsourcing developers and this feature will be available in one of the nearest updates.
Best regards,
DFD team.
Hello In your theme not working link on the logo image on header in Edge and IE browsers how i could fix it?
Hello Maxkourov!
Could you please submit a ticket in our support center .
Or support team will check it for you and provide you with a solution asap.
Regards, DFD Support Team
I need to change the site to spanish version. How can I do it?
Hello Gdlatini!
Thank you for choosing or theme.
As for your question, please submit a ticket in our support center and we’ll be able to forward the .po and .mo files for translation and short instructions on site translation.
Regards, DFD Support Team
Hey! I see gray lines in the demos, what are those?
Hello Yacoalioi!
Thank you for paying attention to our theme!
Could you please specify to what elements exactly you are referring to so we’ll be able to provide you with proper information.
Screenshots or direct links will be appreciated.
Regards, DFD Support Team
Thank you for reply!
The requested effect is created with this image set as a background of the image and set to repeat.
Regards, DFD Support Team
Hello DFD team,
Thank You very much for the NAtive theme and i am using it.. That is the best theme i ever found in here. Its fast, hassle free and definitely should spend some time to grab the knowledge behind those beautiful demos.
I am building a website right now and i wanted to remain the Top Filters of Galleries and portfolios when i am in the mobile mode. MEaning is, when i switch to mobile view of the site all those Top Filters made using categories vanish. So that i can’t no longer shift between categories if i am on a mobile device.
Is there a way to resolve this..
Hello DiranAchintha!
Thank you for your kind words, it really means a lot to us.
We are grateful to you for choosing us.
As for your question, could you please submit a ticket in our support center and we’ll check it for you.
Regards, DFD Support Team
Love this! Would this work on PHP 5.3? I’m stuck with this older version for a few reasons but i’d love to buy this theme if it worked on it. thanks.
Hello Thisisdaveitferris!
Thank you for your attention to our theme! Realy appreciated.
As for your question, Native is working correctly with PHP 5.3 version.
In case you have any questions, please contact us, we’d be glad to help you.
Regards, DFD Support Team
resolved, downloaded new version
Hello Cedzufrei!
Thanks for informing us and glad you could solve your issue with our latest theme version.
Best regards,
DFD team.
Hi there, the google map is not working. I get the following error message “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
Hello BroughtonHQ!
Please submit a ticket in our support center and provide us with your WP access details and site URL.
So our support team will be able to check the issue you’ve described and provide you with a solution.
Regards, DFD Support Team
Thanks for your help!
Hello Deutrezio!
Please submit a ticket in our support center so our team will be able to check it for you and provide you with short instructions asap.Also, please check the post following the link below:
http://nativewptheme.net/support/post-types/single-post-creation (Quote post format section and please make sure that Quote text is entered in Quote Post settings meta box in single post editor.)
Regards, DFD Support Team
Hey people,
I have one pre-sale question. I want to integrate woo subscriptions and AffiliateWp to my new website and I really love your theme. Is it possible to integrate those plugins to Native, and should I know something more about it before I purchase your theme? Thanks
Where is this theme?
thanks!!!
Hello AlbertPayet!
Thank you for choosing us!As for the page, you’re referring to, it is included to the main demo content layout which is available for installation under Theme options > Demo Importer > ‘Home’ layout.
In case you already have the layout installed, please, use WordPress Importer for this purpose. More details can be found in this post:
http://nativewptheme.net/support/first-steps/demo-content (Demo Content Installation section)
In case you need our help, please submit a ticket in our support center and we’ll be able to help you.
Regards, DFD Support Team
Hi, I buyed your theme Native and when I activate it in wordpress, I have a Fatal error.
“Fatal error: Class ‘Dfd_Theme_Helpers’ not found in /home/luca2016/public_html/quintessence/wp-content/plugins/dfd-extensions/vc_custom/dfd_vc_addons.php on line 811”
I think it’s because your plugin “wizard”. I submited you a ticket but I have no answer and I don’t know if you have receved it because I have no confirmation. Can you help me, it’s very urgent.
Hello Topdogs!
Thank you for contacting us!
We’ve received your tickets yesterday and our support team has emailed you 5 emails as a reply, but we’ve not received any answer from your end.
Please, check the spam folder of your email to make sure that you’ve received our replies.
We’ve tried to access your FTP to check the issue for you, but they are not valid, so please, check whether our IP is not blacklisted.
Our IP is 134.249.155.204 and provide us with your valid FTP access details (server name, username, password) so our team could help you asap.
Looking forward to your response!
Regards, DFD Support Team
Hi, I would like to know what is the element that was used to create the layout for the demo page: http://nativewptheme.net/ – specifically the section that presents the woocommerce integration (where there is an animated image presented on one side and text on the other) – how was this created? is there an option to control that animation of the image based on the scroll?
Hello ProoVliel!
The page you provided link to is a simple html. As for the element in the WooCommerce intecration section description, the media has a similar equivalend in our theme but it is not animated automatically but on mouse drag like this one. Please get in touch with us via our themeforest profile contact form for more details.
Best regards,
DFD team.
Hello, what’s the return/resignation policy for this theme? I’ve seen it many times that, after purchase, the theme didn’t actually fully fit our requirements, and – from the information available before the purchase – not everything was (or even could be) clear. That’s why it’s always best to see a theme in actual “action”. Is it possible in this case? best regards, Adam Turowiec
Hello Adam Turowiec!
We actually do refund our clients’ purchases in case they do not really get what they want. At the same time, we don’t want you to spend extra time for it to purchase the theme and then find out that it’s not the one you need. Please get in touch with us via our themeforest profile contact form with the list of the required elements and features you need for your site and our support will provide you with all the information you need.
Best regards,
DFD team.
It would be good to see the offer at $ 30 
Hello Chevyweb!
Thank you so much for your attention to our theme and contacting us!
There was a discount campaign previously, at the moment there is no sale planned.
Please, contact us if you have any questions about theme functionality.
Regards, DFD Support Team
Add icon in Footer?
class=”fa fa-whatsapp” aria-hidden=”true”
No Function
Hello Johnnyfranzen!
We are not really sure that we got you right. Please submit a ticket here and we’ll check what we can do for you.
Best regards,
DFD team.
Hi, if one purchases this theme, can it be used for multiple wordpress sites, or only one?
Hello Paxberg!
As far as we know, one license is required for a single url. Here is the link to Envato licenses information.
Best regards,
DFD team.
Hello Very good Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello Saeed205!
Thanks for paying attention to our theme and for your kind reply!
As for the RTL, we ordered this feature from RTL developers and waiting for it at the moment. We are not sure about the date of its release but this feature will be added in one of the updates.
Best regards,
DFD team.
Hello New-horizons!
This page supports all post formats available in the theme but only posts, not different post types. There are two custom post types available in the theme, they are portfolio and gallery and the sorter is available for both of them but there isn’t an option to create a custom post type.
Best regards,
DFD team.
OK, thanks DFD.
No problem.
