Support Team, Why can we reach you through your support site? Unable to login neither with Purchase Code or my username and account information.

I have three public sites with Broken Theme Options and unable to update important features of these websites: latest Purchase Code ending is 23b13 – Please, give us a prompt solution to this problem.

Sincerely,

Luis Manzanillo

The theme hasn’t been updated yet? 09-23-23. and this page is still not correct https://nativewptheme.net/home-demo/portfolio-with-left-sidebar/

I purchased the Native Theme Installed it in the Theme and activated it at that time. After a few days, my whole data was suddenly wiped out, so I could not access the files and theme.

Now I have installed the WordPress under subdomain, and am not able to use the Purchase code, it shows the Invalid Purchase code.

Here is my Purchase code: 2bfbf645-dc51-4ddb-91e1-3837c234fb10 Licensee: Harishma Rajendran Purchase Date: 2023-06-12 06:01:42 UTC

Previous domain: www.harishma.com/wp New domain: www.new.harishma.com

Please access me as soon as possible. Its urgent for me.

Just installed the theme but failed to activation. Entering code and click the activate theme button below, nothing happened. Any idea?

Hi,

We were trying to update our DFD Theme with the latest version – we built our site in 2020 and ran into the following problem:

I tried to update the theme, but I reverted the change since I was not able to update the required plugin DFD Theme Extensions.

I suggest you contact the theme support and ask for assistance. Feel free to provide them with the screenshot on the link below where they can see the error:https://drive.google.com/file/d/1Eu4rP1inxE3VN295LcpWh3aW0zjafXrW

The theme package does provide Revolution Slider and WP Bakery Page Builder which are now updated.

Can you help?

Hi, the website is not prompting for an update to the theme or associated plugins?

Good day,

I renewed my license last week. I still haven’t received a prompt to update my theme. It’s putting me behind schedule. Is there a reason why I haven’t received a notification that I can update my website theme?

Hope to hear from you soonest.

Please can you help to reset my license cd89f5db-50e9-42c6-8617-7edee487e1fb, i am getting invalid license

Hello, Can hotels be imported to create listings? Excel or csv files Thanks in advance

For some reason, since the update, there have been some glitches. One of them is that no matter what I do, the featured image is changing at the backend but the front end is still showing the theme default. What could be happening?

Hello,

Demo import doesn’t work. Are there any problems?

When I click on the template, nothing happens, no reaction.

Please help.

Regards

Hi,

I’ve got an issue that seems to be happening since I’ve updated to the latest version. My pricing tables keep resetting and disappearing when I try to edit them. This wasn’t happening before.

Second, is there a way to make it more obvious that there’s a drop down in the mobile menu? Right now it has ”....” but I’m afraid people may not notice that. Is there a way to change this to a ”+” or something more obvious? Thanks.

Hi,

We have downloaded the Files and realise we will have to invest in plug-ins to the value to £170 also the main plugin DFD extensions pack is failing to install. please can we have a refund as we don’t want to be spending this kind of money on plug-ins just to keep the website up and running.

your help would be greatly appreciated.

Hi, I have version of Native theme 1.6.62. I cannot update DFD Extensions (now 1.5.4), Revolution slider (6.4.11) and WPBakery (6.6.0). Here is the error: Warning: unlink(/tmp/plugins-zpblnL.tmp): No such file or directory in /home/multides/public_html/wp-admin/includes/class-wp-upgrader.php on line 334 Installing the latest version…

The package could not be installed. The package contains no files.

Plugin update failed.

Plugin not activated. A higher version of DFD Extensions is needed for this theme. Please update the plugin.

Hi,

I updating WPBakery makes boxed formnatted pages full width. This happens on the latest version of Native, I have around 10 sites on Native and they are all doing the same. Any advice?

Hi there. I’ve updated Visual Composer and have lost a lot of my margins and various content padding etc.

I can send screenshots. Please advise.

Hi, I just updated the theme (dfd-native folder), then tried to update WP Bakery and DFD Extensions, and got this error message on both:

An error occurred while installing DFD Extensions: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I’ve tried 3 different times…and I deleted the plugins beforehand. Should I just upload through normal WP Upload Plugin function?

thanks

I have a problem, now the custom css dont work, i dont know the reason. Could you help me? my website: www.gruposeys.com

Getting error while importing the demo from the file. here is the error attached to this mail

Failed to import pa_size 32-36 Failed to import pa_size 36-40 Failed to import pa_size 40-46 Failed to import product_cat Accessories Failed to import product_tag Backpack Failed to import product_cat Bags Failed to import pa_color Black Failed to import pa_color Blue Failed to import product_tag Dress Failed to import product_cat Dresses Failed to import product_visibility exclude-from-catalog Failed to import product_visibility exclude-from-search Failed to import product_type external Failed to import product_visibility featured Failed to import pa_color Grey Failed to import product_type grouped Failed to import product_tag Heels Failed to import product_shipping_class Ipswich class Failed to import product_tag Leather Failed to import product_tag Midi Failed to import product_tag Mini Failed to import product_visibility outofstock Failed to import product_visibility rated-1 Failed to import product_visibility rated-2 Failed to import product_visibility rated-3 Failed to import product_visibility rated-4 Failed to import product_visibility rated-5 Failed to import pa_color Red Failed to import product_cat Shoes Failed to import product_type simple Failed to import product_tag Straps Failed to import product_cat Uncategorized Failed to import product_type variable Media “Montserrat-Black” already exists. Media “pexels-photo-24464” already exists. Media “thumb” already exists. Media “pexels-photo-244645” already exists. Media “gallery11” already exists. Media “pexels-photo-24464” already exists. Media “shutterstock_327709949” already exists. Media “shutterstock_316435844” already exists. Media “n_logo” already exists. Media “bubbles” already exists. Media “scroll” already exists. Media “login_bg” already exists. Failed to import Media “favicon” Failed to import Media “favicon” Media “teams1” already exists. Media “1” already exists. Media “tetka” already exists. Media “1_d” already exists. Media “2_d” already exists. Media “3_d” already exists. Media “4_d” already exists. Media “d_4” already exists. Media “d_3” already exists. Media “d_2” already exists. Media “d_1” already exists. Media “a_4” already exists. Media “a_3” already exists. Media “a_2” already exists. Media “a_1” already exists. Media “b_3” already exists. Media “b_2” already exists. Media “b_1” already exists. Media “ass” already exists. Media “dress” already exists. Media “dress_1” already exists. Media “shoes_7” already exists. Media “bags_2” already exists. Media “dress_2” already exists. Media “dress_3” already exists. Media “dress_6” already exists. Media “dress_10” already exists. Media “woman” already exists. Media “dress_12” already exists. Media “video” already exists. Media “logo_third_dark” already exists. Media “logo_third_1” already exists. Media “d6” already exists. Media “d5” already exists. Media “d7” already exists. Media “a3” already exists. Media “a2” already exists. Media “a1” already exists. Media “a6” already exists. Media “a5” already exists. Media “a4” already exists. Media “a9” already exists. Media “a8” already exists. Media “a7” already exists. Media “heart_3” already exists. Media “b4” already exists. Media “b3” already exists. Media “b2” already exists. Media “b1” already exists. Media “c4” already exists. Media “c3” already exists. Media “c2” already exists. Media “c1” already exists. Media “e1” already exists. Media “e2” already exists. Media “e3” already exists. Media “e4” already exists. Media “f1” already exists. Media “f2” already exists. Media “f3” already exists. Media “f4” already exists. Media “g1” already exists. Media “g4” already exists. Media “g2” already exists. Media “g3” already exists. Media “h1” already exists. Media “h3” already exists. Media “h4” already exists. Media “h2” already exists. Media “i1” already exists. Media “i4” already exists. Media “i2” already exists. Media “i3” already exists. Media “j1” already exists. Media “j4” already exists. Media “j2” already exists. Media “j3” already exists. Media “k1” already exists. Media “k4” already exists. Media “k2” already exists. Media “k3” already exists. Media “l1” already exists. Media “l4” already exists. Media “l2” already exists. Media “l3” already exists. Media “m1” already exists. Media “m4” already exists. Media “m2” already exists. Media “m3” already exists. Media “n1” already exists. Media “n2” already exists. Media “n3” already exists. Media “n4” already exists. Media “o1” already exists. Media “o4” already exists. Media “o2” already exists. Media “o3” already exists. Media “p1” already exists. Media “p2” already exists. Media “p3” already exists. Media “p4” already exists. Media “q1” already exists. Media “q4” already exists. Media “q2” already exists. Media “r1” already exists. Media “r4” already exists. Media “woocommerce-placeholder” already exists. Page “Shop” already exists. Page “Cart” already exists. Page “Checkout” already exists. Page “My account” already exists. Page “Shop-first” already exists. Media “r2” already exists. Media “s1” already exists. Media “s4” already exists. Media “s2” already exists. Media “t1” already exists. Media “t3” already exists. Media “t2” already exists. Failed to import Media “favicon_main” Media “Logo_dark_retina” already exists. Media “Logo_white_retina” already exists. Media “company” already exists. Media “maneken_2” already exists. Media “header_shortcodes_bg” already exists. Failed to import Media “11.jpg” Page “Wishlist” already exists. Failed to import “Cheerleader backpack”: Invalid post type product Failed to import “Zip detail backpack”: Invalid post type product Failed to import “Suede ankle boots”: Invalid post type product Failed to import “Back fringed heels”: Invalid post type product Failed to import “Triangle cut stilettos”: Invalid post type product Failed to import “Gladiator ankle heels”: Invalid post type product Failed to import “Snake leather heels”: Invalid post type product Failed to import “Ankle striped heels”: Invalid post type product Failed to import “Glitter texture stilettos”: Invalid post type product Failed to import “Silver party heels”: Invalid post type product Failed to import “Turtle neck bodycon”: Invalid post type product Failed to import “Bodycon slit dress”: Invalid post type product Failed to import “Oversized turtle neck”: Invalid post type product Failed to import “Oversized midi dress”: Invalid post type product Failed to import “Knit a-line dress”: Invalid post type product Failed to import “Metallic detail backpack”: Invalid post type product Failed to import “Top ties backpack”: Invalid post type product Failed to import “Textile hobo backpack”: Invalid post type product Failed to import “Minimalist backpack”: Invalid post type product Failed to import “Zip detail backpack – Blue, 32-36”: Invalid post type product_variation Failed to import “Zip detail backpack – Red, 40-46”: Invalid post type product_variation Failed to import “Zip detail backpack – Red, 36-40”: Invalid post type product_variation Failed to import “Zip detail backpack – Red, 32-36”: Invalid post type product_variation Failed to import “Zip detail backpack – Grey, 40-46”: Invalid post type product_variation Failed to import “Zip detail backpack – Grey, 36-40”: Invalid post type product_variation Failed to import “Zip detail backpack – Grey, 32-36”: Invalid post type product_variation Failed to import “Zip detail backpack – Blue, 40-46”: Invalid post type product_variation Failed to import “Zip detail backpack – Blue, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Red, 40-46”: Invalid post type product_variation Failed to import “Suede ankle boots – Red, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Red, 32-36”: Invalid post type product_variation Failed to import “Suede ankle boots – Grey, 40-46”: Invalid post type product_variation Failed to import “Top striped heels”: Invalid post type product Failed to import “Turquoise backpack”: Invalid post type product Failed to import “Journey backpack”: Invalid post type product Failed to import “Midi shift dress”: Invalid post type product Failed to import “Knit tunic dress”: Invalid post type product Failed to import “Oversized tunic dress”: Invalid post type product Failed to import “Midi bodycon dress”: Invalid post type product Failed to import “Suede ankle boots – Grey, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Grey, 32-36”: Invalid post type product_variation Failed to import “Suede ankle boots – Blue, 40-46”: Invalid post type product_variation Failed to import “Suede ankle boots – Blue, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Blue, 32-36”: Invalid post type product_variation Failed to import “Journey backpack – Red, 40-46”: Invalid post type product_variation Failed to import “Journey backpack – Red, 36-40”: Invalid post type product_variation Failed to import “Journey backpack – Red, 32-36”: Invalid post type product_variation Failed to import “Journey backpack – Grey, 40-46”: Invalid post type product_variation Failed to import “Journey backpack – Grey, 36-40”: Invalid post type product_variation Failed to import “Journey backpack – Grey, 32-36”: Invalid post type product_variation Failed to import “Journey backpack – Blue, 40-46”: Invalid post type product_variation Failed to import “Journey backpack – Blue, 36-40”: Invalid post type product_variation Failed to import “Journey backpack – Blue, 32-36”: Invalid post type product_variation Failed to import “Midi shift dress – Red, 40-46”: Invalid post type product_variation Failed to import “Midi shift dress – Red, 36-40”: Invalid post type product_variation Failed to import “Midi shift dress – Red, 32-36”: Invalid post type product_variation Failed to import “Midi shift dress – Grey, 40-46”: Invalid post type product_variation Failed to import “Midi shift dress – Grey, 36-40”: Invalid post type product_variation Failed to import “Midi shift dress – Grey, 32-36”: Invalid post type product_variation Failed to import “Midi shift dress – Blue, 40-46”: Invalid post type product_variation Failed to import “Midi shift dress – Blue, 36-40”: Invalid post type product_variation Failed to import “Midi shift dress – Blue, 32-36”: Invalid post type product_variation Failed to import “Midi bodycon dress – Red, 40-46”: Invalid post type product_variation Failed to import “Midi bodycon dress – Red, 36-40”: Invalid post type product_variation Failed to import “Midi bodycon dress – Red, 32-36”: Invalid post type product_variation Failed to import “Midi bodycon dress – Grey, 40-46”: Invalid post type product_variation Failed to import “Midi bodycon dress – Grey, 36-40”: Invalid post type product_variation Failed to import “Midi bodycon dress – Grey, 32-36”: Invalid post type product_variation Failed to import “Midi bodycon dress – Blue, 40-46”: Invalid post type product_variation Failed to import “Midi bodycon dress – Blue, 36-40”: Invalid post type product_variation Failed to import “Midi bodycon dress – Blue, 32-36”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Red, 40-46”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Red, 36-40”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Red, 32-36”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Grey, 40-46”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Grey, 36-40”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Grey, 32-36”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Blue, 40-46”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Blue, 36-40”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Blue, 32-36”: Invalid post type product_variation Failed to import “Ankle striped heels – Red, 40-46”: Invalid post type product_variation Failed to import “Ankle striped heels – Red, 36-40”: Invalid post type product_variation Failed to import “Ankle striped heels – Red, 32-36”: Invalid post type product_variation Failed to import “Ankle striped heels – Black, 40-46”: Invalid post type product_variation Failed to import “Ankle striped heels – Black, 36-40”: Invalid post type product_variation Failed to import “Ankle striped heels – Black, 32-36”: Invalid post type product_variation Failed to import “Ankle striped heels – Blue, 40-46”: Invalid post type product_variation Failed to import “Ankle striped heels – Blue, 36-40”: Invalid post type product_variation Failed to import “Ankle striped heels – Blue, 32-36”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Red, 40-46”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Red, 36-40”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Red, 32-36”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Grey, 40-46”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Grey, 36-40”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Grey, 32-36”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Blue, 40-46”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Blue, 36-40”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Blue, 32-36”: Invalid post type product_variation Failed to import “Oversized midi dress – Red, 40-46”: Invalid post type product_variation Failed to import “Order – November 30, 2016 @ 07:40 AM”: Invalid post type shop_order Failed to import “Oversized midi dress – Red, 36-40”: Invalid post type product_variation Failed to import “Oversized midi dress – Red, 32-36”: Invalid post type product_variation Failed to import “Oversized midi dress – Grey, 40-46”: Invalid post type product_variation Failed to import “Oversized midi dress – Grey, 36-40”: Invalid post type product_variation Failed to import “Oversized midi dress – Grey, 32-36”: Invalid post type product_variation Failed to import “Oversized midi dress – Blue, 40-46”: Invalid post type product_variation Failed to import “Oversized midi dress – Blue, 36-40”: Invalid post type product_variation Failed to import “Oversized midi dress – Blue, 32-36”: Invalid post type product_variation Failed to import “Metallic detail backpack – Red, 40-46”: Invalid post type product_variation Failed to import “Metallic detail backpack – Red, 36-40”: Invalid post type product_variation Failed to import “Metallic detail backpack – Red, 32-36”: Invalid post type product_variation Failed to import “Metallic detail backpack – Grey, 40-46”: Invalid post type product_variation Failed to import “Metallic detail backpack – Grey, 36-40”: Invalid post type product_variation Failed to import “Metallic detail backpack – Grey, 32-36”: Invalid post type product_variation Failed to import “Metallic detail backpack – Blue, 40-46”: Invalid post type product_variation Failed to import “Metallic detail backpack – Blue, 36-40”: Invalid post type product_variation Failed to import “Metallic detail backpack – Blue, 32-36”: Invalid post type product_variation Failed to import “Order – December 26, 2016 @ 01:24 PM”: Invalid post type shop_order

Unable to import any demo, kindly help me