348 comments found.
Hello, I posted a ticket yesterday but haven’t received any response. https://wpopal.ticksy.com/ticket/1162853/
Hi! We replied your ticket. Pls check it and feedback us soon. Thanks
Hello,
Can you also add “Instagram” at “Share this” on Property Single page” https://wpopaldemo.com/fullhouse/property/312-hue-street/thank you
Hi! Pls submit a ticket to our system and post your question there. Our technical team will check and give you the best solution. https://wpopal.ticksy.com/submit/
Thanks
Hello, I am trying to work on android app but am getting error while compiling with ionic: Please check your Internet connection and try again.
CAN SOMEONE ASSIST? I am awaiting response on ticket created earlier on your website. anyone experiencing similar issue while using ionic or android app?
How to make contact form wide?
In single property It shows the blog sidebar. I want filter to show on right sidebar. I went to Apperance > Customize > fullhouse > single property > and change right sidebar but It does not do anything. How to achieve this?
Hi! So sorry for replying late. For the weekend we didn’t work. For all your questions, pls submit ticket on our system and post all those questions there. Our technical team will reply them soon.
https://wpopal.ticksy.com/submit/Thanks
Hello, I will like to buy this plugin, but have a question. Can I as the owner of the hosting have control over what the agents are doing on my site. For example, will i be able to see when some makes a reservation. I am asking this because I will like to add room high on each page. Buy this I mean, If a customer chooses an apartment, or may be the owner of the apartment chooses to rent the apartment in rooms and not all the apartment in one go with some of the rooms more expensive than the other, so that on the same page there will also be the option to choose one particular room with a lower price, or bigger room.
N:B about the rooms option, its my own job to get it done, but will only like to know, if I can control what the registered agents are doing on my site.
Hope this a bit clear. Thanks Otis
Hi! So sorry for replying late. Pls post again your question to our ticket system. https://wpopal.ticksy.com/submit/. Our technical developer will reply you on there well. Thanks
Good afternoon!
For our project (real estate site), we need additional opportunities.
Namely:
1. Integrated calendar, with the ability to leave notes (reminders) on the property. Ie to keep a schedule of affairs and events.
2. There should be a division into “customers” and “owners” of real estate objects.
3. The ability to send selected objects to selected clients (or a group of clients).
4. Selection of objects on the basis of the request, for further sending to the client’s mail.
5. See the complete statistics for each object.
Is this possible with your template?
Hi! So sorry for replying late. For almost your questions above, they need to be customized. Pls send your detailed requirements via email: help@wpopal.com. Then we will check one again and quote the price. Thanks
Hello I have some issues with the theme. First, the property search box in my home page dosen´t wok, it does not deliver any result. For example, when I select a location and type of property and hit Search, the only thing I get is: Nothing Found and the map above is blank. The search result page is search-map-properties-page. Can I set my own search result page?
Second: I ‘d like to customize the font size and family but I can´t fidn a font customizer.
Third: I´d like to change breadscrumb text of each page, for example Single Porperty, Single Agent, home/propery/. In fact, I ‘d like to translate them into spanish. Thanks in advance. Greetings from Argentina
Hi! Pls create a ticket on our system and attach your question and info there. https://wpopal.ticksy.com/submit/ We will check and feedback to you. About change font -> Pls go to Customizer -> Font. Thanks
“location search header” is something i’d love to use but it does nothing on my site, or on your demo page.
ah, i see what it does. very misleading. as you have to use that header on every page in order for the user to clear it back out. There’s no other indication that they’re viewing properties in selected location. Plus it takes so long to load that it isn’t practical
Hi! I have just replied your comment about Fullhouse. Now our ticket system is missing so if you have any problems, pls send us via email: help@wpopal.com. We will support you on email at this time. Thanks
i bought support and wanted to submit a ticket but there is no option for this product (Fullhouse theme) please help
well, ill just start posting here i suppose. 1. my street views don’t load on properties pages. 2. my install did not come with the demo page of Properties ajax search. Can you tell me what modules are used to recreate this ? 3. i need to adjust the strange clustering on the home page map search header. Where are any of the settings for this map embed?
Hi! Pls create a ticket on our system, post your question here. I will send you Fullhouse category to submit ticket. then we will check and reply you on ticket. https://wpopal.ticksy.com/submit/#100004601. Thanks
the ticket system is completely stalled out.
Hi! Pls post again your question + send url website + admin account + FTP info to our email support: help@wpopal.com. We will check and solve your problem in email. So sorry for this missing. Thanks
I want to hide Amenities which are not selected on single property page. How is it possible ?
Hi! For hide Amenities, you can copy this code in Custom Css in Visual Composer in admin: .single-opalestate-container > article .property-amenities.list-group:first-child { display: none; }
Thanks
It didn’t resolve my issue.
How to eliminate the parking option on the homepage filter?
Hi! Pls see this image: https://www.screencast.com/t/rrSe8oD2KhQ
Thanks
Is your ‘Home Demo 11’ the only homepage that pulls from my IDX listings? Like do all the other homepage demos only show listings submitted through wordpress?
Hi! Now our Home Demo 11 only show data from IDX. Thanks
HI 1. please let me know, how to add cach-control to css and js link in the template, I can’t find where it is. 2. In past, I asked you to add choosing multiple price label for a property and you said you will in future updating, still waiting for this changing. thanks
Hello , where i can modify the message sent to Agent when the client made a booking from the contact form of the Agent ?
Hi! When a client send a msg to Agent via form contact, that message will be moved automatically to his email. In our system doesn’t manage those messages. Thanks
The message sent to the Agent is in English … and our site is in French and we like to customize that message , it would great if you can tell us the file where the message is and we will customize it .
Best Regards
and when the agent reply it send to site Email and not the Client Email
Hi! As I told you above, that msg will be transfered directly to email of Agent. Our theme doesn’t manage that. Languages are decided by the person write msg. Thanks
Hi, 1. I dont want show the price for each property. How can I hide price. 2. How can I add individual caption & Banner for each properties, instead of “Single Property” and same banner.
Thanks & regards
Hi! Pls see this image and reply us soon.
https://www.screencast.com/t/S4XEimCxZAbout hide the price, you can’t show it in admin by the way not fill in the price box Thanks
I want to remove/hide the price and “Single Property” should change to respective property name. For each property can we put different banner instead of a common banner?
Hi! About banner for property, we only have an option to upload common banner for it: https://www.screencast.com/t/d0TkBqGp0c
About the hide price on each property, pls follow this guide: Copy this code to Addition Css in Customize: https://www.screencast.com/t/3DDeqY7n
.single-opalestate-container > article .property-price { display:none; }
Thanks
Pre-sale questions:
1) Does your theme support iHomefinder Optima Express for IDX integration? dsIDXpress has many problems and very poor support.
2) Can there be an IDX horizontal search box on the home page?
Hi! Thanks for your question, but now we only support dsIDXpress. Regard!
Pre-sale questions:
1) Does your theme support iHomefinder Optima Express for IDX integration? dsIDXpress has many problems and very poor support.
2) Can there be an IDX horizontal search box on the home page?
I have the following problems: 1.- When i try to publish a property, there is some obligatories fields like (Address, Price and Price Label). I dont have all adress and some of my properties prices need to be contact by phone. I really need this and i already set a ticket and you said i need a developer for customization.
In all your documentation dont say fields are obligatory. I really need this working… If you dont i would like the refund please.
Thank you.
Also, i cant publish any property withot “Price label”. Its ok for “Rent”, but how do i set only one price without price label?
Hi! For label with you don’t click onto it, it will not show on your property. https://www.screencast.com/t/x8oW0CZxSF In case if your requirement is out of our theme, we need customization. Thannks
Not works. What i mean is, i can’t publish a property with a specific price withour label. For example “Apartment 1 – 500,000€”. I cant do it like that. The theme says that is obligaotry set a label. So the end will be “Apartmente 1 – 500,000€ / Price Label”.
Your theme make me set “Price Label” in all my proeprties… For rent properties, thats right. But for selling property its not. I cant sell a house which price is “500,000/month” for example…
Hi! We tested and see it still appear only price without label. You can see:
http://prntscr.com/ekicyz http://prntscr.com/ekid47Thanks
Not works for me
Hi. Pls create a ticket. we will check and support you. http://bit.ly/2klTrX2
Thanks
Hi dear,
you wrote “now location means to include city + country”, but I can´t find where to include city in front end. Also, city is not shown in search box. I only can choose country filter. City filter is missing.
Is it possible to have a separate fields “country location” and “city location”? (City depending on country, of course. Not all cities showing for each country, only the relevant ones)
Thanks and regards
Hi! Thanks for your question. We understand your idea but now for Location, we only option for customers to add city or country, not separated. We will consider to improve our Opal Estate Plugin in the near future. https://www.screencast.com/t/csfJ1IH9
Regard!