94 comments found.
Hi, Can you provide a RTL URL Demo ?
Hello risecompany
Thanks for your concern but there is no RTL demo available. We’ll consider to build a RTL demo next time.
Regards
Thoa Kim
Great, I will follow you as i am always have clients need RTL websites.It’s never stop with me.
My site:http://toplandscapingguys.com looks fine on firefox, but not one chrome. On chrome the top bar is not surrounded by green, font is not correct in body either. Also, when i used the XML import, the featured projects never showed up so I deleted the whole section. Please help
Why dont you make everyones life easy by creating a backup via backupbuddy of the original theme as displayed on your domain. This would be very easy to clone and no one would have complaints about the data not importing
Hello HassanAjmal
- I’ve checked your site on both FireFox and Chrome. The top bar is the same http://prntscr.com/h3qjfm
- The featured projects never showed up: Maybe there is something wrong in config. Please visit the support forum to ask for help. The support team will try their best to make your site better.
Here is the forum https://thimpress.com/forums/forum/landscaping/
Regards
Thoa Kim
Hi again,
I have a new pre sale question related with the portfolio. Really there are several issues that you can find in this sreenshot https://www.dropbox.com/s/wnilgsgnd84d7nu/portfolio-issues.jpg?dl=0 better explained.
Thanks again
Hi, is there anyone there?
Hello Cioka
Sorry for the late response. I’ve checked your screenshot and #1 can be customized. But with #2 & 3, it’s impossible to customized.
Feel free to let me know if you have any further questions.
Regards
Thoa Kim
Hi,
Could a generate category 1, category 2, category 3, category 4 and category 5 in the portfolio and show first 3 categories in one page and the other 2 in a different page? I mean create different pages where the portfolio template would work only with some portfolio categories?
Thanks again
Hello
I’ve discussed with the developer but your question is impossible. It’s very complicated and difficult to customize so that we’re not able to help you for this request.
Regards
Thoa Kim
So, If I have 5 portfolio categories they must be shown all? It is quite strange, I have worked with other themes where there was the possibility to choose bettwen showing all or showing some categories.
Hello
There is no option available to display portfolio according to categories. But we can customize to add the option. Note that, with the requests which can be customized, we may ask for the fee.
Regards
How much would that customization cost?
Hi, maybe around $50 for Porfolio Category option.
All right, I will let you know if in the end we go with this theme. Thanks a lot
Hi,
Could you please look at this screenshot https://www.dropbox.com/s/1t57s3m0mqmoyvd/top-bar-questions.jpg?dl=0 where a try to explain you my doubts about the top bar block of the theme.
1.- Is it possible to use the language selector next to the social icons? 2.- Could the top bar also appear in mobile version?
Thanks in advance
Hi, is there anyone there?
Hello Cioka
Sorry for the late response. Both of your questions can be customized. We’re willing to help you out 
Feel free to let me know if you have any further questions.
Regards
Thoa Kim
All right, thanks.
Hi, Are images included in the theme downloadable files?
Hello Nirmal3913,
Thanks for your concern. We provide PSD files when you purchased our theme.
Feel free to let me know if you have any further questions
Regards
Thoa Kim
i have created support for events page but no answers since 1 month
now i have only 7 days left! what is the use of support if u dont even respond?
Hello nikam17
Sorry for my late response because of the weekend and sorry for this inconvenience. The support team might be missed your topics. I’ve forwarded the topic to them and they’ll response you as soon as possible.
And don’t worry about the support. We’ll resolve all the problems on your site before your support is expired.
Regards
Thoa Kim
Guys i had been delayed by over a month in support i deserve 1 month extended support.
Hello nikam17
I’ve checked your topic on the support forum and see that all the issues you posted in the topic were responsed.
According to the policy, you have to renew your support to receive the customer service. But it’s ok, we’re willing to help you resolve the issues that still persist on your site. Just email to dong@foobla.com with subject “nikam17 – Landscaping Support”, he’ll help you out.
Regards
Thoa Kim
Hi,
I have installed the theme and run through demo installer but none of the images have imported? I see othe people have had this problem. Can you help please?
Hello stebrooks66
Please try importing demo data by xml file to have the images. Or kindly visit the forum https://thimpress.com/forums/forum/landscaping/ and we’ll help you out
Regards
Thoa Kim
Please refund my purchase. Sold on a false advertisement, incomplete theme/ functionality.
Clunky and bloated.
Hello mpatts17
Sorry for any inconvience you had. But we haven’t received any your feedback about the theme. So could you please go to the support forum and let us know which functions you would like to have? We’ll try to give you the solutions and meet your requirements.
Here is the forum https://thimpress.com/forums/forum/landscaping/
Regards
Point two of your pitch: “One click demo importer: build your site in few minutes.” Gallery content not populated, missing icons/assets for homepage also.
I don’t have the time to sink into creating an account, this is public facing.
I am unhappy with what I was sold, I would like a refund please.
Many thanks.
Hello mpatts
Please give us a chance to check your system and make sure demo data is imported fully as the demo. Please give me your email and we’ll contact you as soon as possible intead of creating an account on the forum. Or you can send us an email via tam@foobla.com
Look forward to your cooperation.
Regards
Thoa Kim
white space under homepage slide show is huge on the mobile phone. Is there a way to fix this whitespace. you can see here at www.raymondbucketguys.com
Hello quazi95
If you have any problems with the theme, please go to the support forum https://thimpress.com/forums/forum/landscaping/. We’ll check your site and give you a solution.
Regards
Can anybody tell me where to put the google map api key into the theme, my maps when blank after moving to a new domain!! thank you so much
Hello quazi95
If you have any problems with the theme, please go to the support forum https://thimpress.com/forums/forum/landscaping/. We’re willing to help you.
Regards
Hey I’m totally confused with this page editor. Sorry I thought it was a visual composer, but it has it’s own built in composer. I’m totally confused where to go to change basics like phone number, email, etc or even change and edit the icons out, the layout of the content and wording. I’ve imported the demo. We are a pressuring washing company. But where do I go to make these changes there is nothing literally showing up in the sections of the builder to modify. Also where do I go to change the video for demo 3 and place another video? Where do I go to change the words for demo 3 on top of the video slider. Please advise.
For example on the homepage I want it to look like demo 1 after the slider / header. But I’ve imported demo 3, because I like the quote widget at the top. But I’m trying to figure out how to change whats below the line to bring icons and make it fullwidth for the next section on the homepage. However there are no words or section. Is there something I’m missing? Is there a place, since I’ve importaned and installed the demo. Where can I go to make layout changes, words. Nothing showing up in the page editor.
All I see is a section called “text.” When I click on it, there is nothing on the inside to make changes such as the icons and words. While the words and icons are displaying on the homepage on the internet, there’s nothing on the back end to edit… till you get to Layout for the Who We Are. But I want to change the layout and design of what’s immediately below the slider says “What We Do” There is no section I see on demo 3 to update the icons or layout and delete this while making another section.
Hello beautifulbola
If you have any problems with the theme, please go to the support forum. We’ll try to help you out to make it better.
Regards
Hi Can I please get the PSD file for the homepage and inner pages for Landscape services demo. Thanks
Hello
We’ll provide PSD files in support forum so that you just need to go to https://thimpress.com/forums/forum/landscaping/ to download.
Regards
Thoa Kim
HI, I can’t find it? would you be able to email it to me?
Hi, here it is https://thimpress.com/forums/topic/landscaping-psd/
CSS and images are not getting imported when we import on click
Hi,
Import by one-click way will not include demo image. If you have any problem with css or theme, please create topic at forum https://thimpress.com/forums/forum/landscaping/, we’ll check asap.
Regards,
Hien Phan.
The theme and support are excellent. I recommend.
Thank you for your positive comment. We’ll keep it up.
Hello, could you please update a revslider?
Hi, the new version will be came long with the new theme version. We’ll update Revolution Slider plugin in the next theme version.
Bests,
Hello,
I have made many many Wordpress sites with themes from this website. This is the 1st time I haven’t been able to work the installation of the theme right because some things are missing from the coding and the demo is not installing accuratly. I have spent all day trying to figure everything out for just 1 thing and I would just like to have my refund. I have reset my Wordpress on a clean slate 4 times to make sure it wasn’t me but it’s the coding and not installing properly.
Hello point2pointlawn
Thanks for purchasing our theme. I see you’ve already posted a topic on our support forum. The support team is working and reply soon. If you have any issues with the theme, just post in topic and we’ll try to resolve all to make your site work well.
Regards
Thoa Kim
A number of items are missing from the importing the demo. The header and main menu for demos 1 & 2 seem to be missing CSS as they are not aligned and look nothing like the demos.
Hello redjetnz
Please post a topic at https://thimpress.com/forums/forum/landscaping/, we have to check your system first then will help you to import demo data.
Regards
Thoa Kim
does the theme work with godaddy hosting?
Hello
Thanks for your concern. You can use GoDaddy or any host you want. A strong host is very important to site loading speed.
Regards
what hosting do u recommend..
Hi, GoDaddy is ok.
I would like to use another gallery plugin – Envira – so that I can get large images when they are clicked to view. Can I use Envira Gallery with this theme, instead of the pre-packaged one?
Hello janiceaday
I’m sorry, we haven’t had a chance to test Envira plugin with our theme so that I’m not sure if it works perfectly or not. But can you give me the link of plugin to have a look?
Regards
Thoa Kim
Is there a better option in this theme to display the photos in the gallery? I would like to click on each photo and that a popup will pop with a large image displaying. Is it possible? right now all I can see is that when I click on a photo in the gallery it takes me to a different page and there is a small popup over there. however, it looks cheap. Let me know please Thanks
