195 comments found.
Hi Author, did you know when we’ll see any update on this envor theme ? For example more customization on logo size and additional function on it ? regards m.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I need you to go into my theme and activate the LAYER SLIDER that is included in the THEME I PAID FOR.
I did buy the license with my theme. It is good for 4 more months.
You owe me the plugin. You have to make it work for my theme because I paid for it. I had to change the domain name on my website and it got rid of the Layer Slider. You have to activate it for me.
If you do not, I will complain to Envato Market about your refusal to provide me something I paid for. You owe me a refund of $17 if you do not give me the Layer Slider.
THEIR RESPONSE:
Hello,
As we said, we provide include premium plugins free in theme, but not include license key for active, if you want auto update and get support from Author of plugin, you need buy a regular license for your theme, if you need update plugin latest version just need contact with us to get files update or update plugins via update theme.
Hello, just need contact with me via email: contact@oceanthemes.net , thanks
I need you to go into my theme and activate the LAYER SLIDER that is included in the THEME I PAID FOR.
I did buy the license with my theme. It is good for 4 more months.
You owe me the plugin. You have to make it work for my theme because I paid for it. I had to change the domain name on my website and it got rid of the Layer Slider. You have to activate it for me.
If you do not, I will complain to Envato Market about your refusal to provide me something I paid for. You owe me a refund of $17 if you do not give me the Layer Slider.
THEIR RESPONSE:
Hello,
As we said, we provide include premium plugins free in theme, but not include license key for active, if you want auto update and get support from Author of plugin, you need buy a regular license for your theme, if you need update plugin latest version just need contact with us to get files update or update plugins via update theme.
Hello, just need contact with me via email: contact@oceanthemes.net , thanks
hi
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi there, I have some trouble with the theme since update from WPBakery Visual Composer. When I edit one page and save this, there are code snippets shown in the frontend and all content is all over the complete site. What can I do?
Thanks a lot!!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
nevermind I just deleted the email address as it was way too long up top and it shows fine now. =)
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
Thank you
HI, I have the mobile menu set up on my clients site but on the mobile device it shows the hamburger menu cut off (it is too far over to the right) how can I get it to show correctly on mobile devices? The temp address is http://f81.852.myftpupload.com/ thanks so much.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7,
Thank you
Hello, Mega menu not working same as demo. We have only mega-menu issue. Can you fix it for me becase we follow their demo mega menu setup instruction. You can see my site : http://test-web.fr/fedene/
Thanks for you help beacause it’s urgent
Hi, please submit ticket here: https://oceanthemes.ticksy.com/
We will help you fix the problem in there.
Thanks!
Hello,
I want to create mega menu as like demo.I have updated the mega menu backup from your demo file. But its not working for me. can you please do that for me
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
Hy,
How can I do to buy the template like I can see it
Hello, you can find answer for your question here : https://help.market.envato.com/hc/en-us/categories/200216004 , thank
Hello, i have purchased this theme few months back and my support has expired but i have a problem with visual composer. It no longer loads after the last update in wordpress. Please advise on what i should do. Thank you
Hello, if you want support, please buy extended support for get support from us, you can update theme normal, we have update theme and plugins with latest version and compatible with wordpress 4.5.2 , read more our article : https://oceanthemes.ticksy.com/articles/ , thank you
We bought the Envor theme that comes with Visual Composer. After a new login (and a Wordpress update) Visual composer doesn’t open it’s editing interface anymore – both in front end and back end mode. The wheel keeps spinning but nothing happens. What can we do? Thank you for helping us out.
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thank you
HI
i purchased this theme but now the visual composer is not working because i need to update it and i can’t find the licence key , could you please help ?
purchase code is e6a51171-9762-41cc-8c7f-3628ab182f08
Hello, so you submit a ticket on our support system and our developer will check and help you : https://oceanthemes.ticksy.com/ , Thank you
best, I bought the theme Envor, but I have no mega_main_extensions.zip. I can not make a homepage as your example, like your advice. Greetings Tom Cosyns
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , thanks
Hello Everyone,
We’ll not support by email or on comment system of items from now.
We will be support your problem and reply your questions or your requests on Our support system :
https://oceanthemes.ticksy.com/Please go to our support system and submit a ticket about your problem and your questions for support.
Thank you so much !
Hi, how can I turn off the Sticky Menu?
Kind regards Thorsten Bergmann
Purchase Code: f50c2915-95b9-411a-8e99-49441882fbd2
Hello, Please send your request to email support for check and help : support@oceanthemes.net , thanks
Hello Author, I have purchased Envor – Fully Multipurpose WordPress Theme I couldn’t see the careers page and job postings from admin. Can you help me out in this?
Hi,
Sorry, I not understand? Our theme not include careers page and job postings from admin, you can check our demo here : http://demo.vegatheme.com/envor/
Thanks!
Yes, careers page and job posting are not included in WordPress theme but it is included in Envor Fully Multipurpose Template. Moreover without Careers page how can a business/corporate website to be developed?
Please check mail.
Hi, I couldn’t able to find the image path of about person page. And it’s not updating automatically from about us main page. Pl help in this.
Hello, Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thanks
Hi I noticed that when I change body colour from default to black it also affect Top Contact Info Phone Number. But the Top Contact Info Email is fine. I am using the main theme envor and envor-child
Hi,
Please send your issue and link website to email support for check and help : support@oceanthemes.net , Thank you
where/how are the clients (and client logos) entered?
Hi,
Please send your issues and link website to email support for check and help : support@oceanthemes.net
You can provide an screenshot image about your issue for us see is good.
Thank you
Hello,
Have you got the code of pages template svp : - Service - Contact - About company - Home 1
Thank you very much, Best regards,
Hi,
Thank you for purchase our theme. Please send your issue to email support : support@oceanthemes.net Our team will support for you in bussiness day on monday next week GMT+7
Thank you