130 comments found.
Demo Content is not installing successfully even after following the instructions on your support site.
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi how can I reduce the size of the heading h1, h2, h3, etc… ? 50px for a h1 seems way too big for the type of website Im trying to build.
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Completely unable to change the Map address! Is it only set up for Australia?
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
how do i create a login or register page on “E-learning theme?
Hi
You can use plugin for login and register.
Thanks
whats Name of the plugin you recommend? can i have a direct link to it?
Sorry for late reply
You can check those plugins.
https://wordpress.org/plugins/zm-ajax-login-register/
Thanks
Hello Admin, Can Iknow how to integrate “Easy Digital Downloads” or “e-commerce” plugin?
We did not tested our theme with EDD or E-commerce plugin. We will test in future.
Thanks
i did purchase a getleads theme.I didn’t find out how to create a shop page to sell a product? is there anything you can help me with? and is it impossible to do that?
I don’t see any purchase badge in your profile.
its been a long time i did purchase the theme, in the beginning, i did purchase HTML then i order full getleads theme i don’t remember the access of the account that i use for purchasing, can you answer my questions, please. Thanks
Hello
Nothing is impossible. You can contact our consultation team for any custom service. https://support.xpeedstudio.com/customizations/
Thanks
whenever I update a page now the theme breaks for some reason. it adds sidebars to the page that was updated. Anyone have any ideas?
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!c
I am not happy with this theme. I would like to have a refund.
Did you check our theme details documentation ?
If you faced any issue we are happy to help. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, i don’t understand why Contact form, don’t work? every time i try to enter my details and info after i click on contact us, its said Ajax error (more details in console)
Did you check your error log ?
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
hello, can you please tell me where i can change the text in the email box? where it says “just fill out the form below to get help from our qualified staff of doctors. It’s easy and fast..” – I can’t seem to find where to edit. Please help!
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: https://support.xpeedstudio.com/
Thanks!
Hi! How wcan i remove the play button from the home style sliders?
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: https://support.xpeedstudio.com/
Thanks!
Hi,
How is it possible to update the product category URLs?
The current default is: http://demo.webbaku.com/wp/schon/product-category/sofa-and-chairs/
I’m hoping to remove the /product-category/ folder and change it to: http://demo.webbaku.com/wp/schon/sofa-and-chairs/When I go to the permalink section in the wp dashboard, it doesn’t allow me to edit this field.
Thanks.
We don’t have any produxt slug with our theme. Maybe you are using 3rd party plugin? if yes, please contact the plugin author so they can help.
Hi there. I bought the theme a couple of weeks ago. Really impressed with it.
There were a couple of questions I had that I left in your main support forum a couple of days ago and had correspondence going with one of your staff. They related to the top navigation bar and tabs feature.
For some reason I can’t access the support forum any more so I can’t see the thread. I tried to send another ticket but it didn’t allow it. Is there another option for me to log back in to see the thread?
Thanks,
Si
Here is the ticket
Your username: Si Martin
Your email: simon[a.]localsearchmarketing.**
if cant logged in please retrive your new password with this email.
Thanks
Hi, how can i chanyge the default sign up form settings, witout changing the design of the form. I use the consulting agent landing page, and at the very beggining of the page there is sign up form (95 % seo etc) i like to use this form, with my mail or mailchimp, but if i set up a mailchimp url, i lost the design of this form. Please help Thanks
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I Have a problem with a blog section when I add new posts or modify the old one the disappeared, I don’t understand why? Also when I try to add new articles doesn’t show on my website? i need help
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Thank you. I posted a ticket in your support
It is saying support expired, but your theme came with this error out of the box. You can see what I mean in your own demo. Really need this fixed
Please be patient. Our support will check within next 24 hours. and let you know with solution.
Thanks
Hello Admin/Support
I Need help about installing this theme on my WordPress Platform? I don’t understand how i do it? All i see is a License and WinRAR file full of HTML Pages?
I Need help?
Please unzip the file and read our documentation.
Read this: https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
Thanks
I am not getting a response at the support desk. Or the contact form!
When using the video landing page option how do I remove the subscription fields and buttons. Where is this code in the theme files? I need to know ASAP and I haven’t heard from anyone on the team in over a week. Please respond here!
Hi
Whats your support ticket Number or link? So we can take a look.
Thanks
I sent it through the contact form! You could have replied here and saved us both time. I need the solution quickly please post it here ASAP! I am a confirmed buyer and supported by this theme can you please actually help me.
We don’t get any ticket in our support desk with your username nor via contact form.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Are the PSD files for the app mockups used in the demo included?
Not Included. But if you need, after purchase sends us a message from our profile contact form.
We will send you the link for download the files.
Thanks
Can I change the top menu background color?
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. so we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi. Tell me please PSD files are included?
Hi
Thanks for interested our theme. This is WordPress version and no need any PSD for WordPress Version.
Thanks