321 comments found.
Live preview not working
Hello smesho,
I’m very sorry, We face issue with hosting administration and we will work hard for fix and hosting work again
Thanks for patience
Now is working, Thanks
Hi, I have a problem with your theme. When somebody visit webpage, they see this: http://imgur.com/a/vrbCw TRANSLATE:http://creative-wp.com need your username and password. We need your autentization. This information will send to other server.
Hello. Now is working. Thanks!
When will the demo importer work? Client wants his site up….
Now is working, Sorry for late reply
Hi,
Do you know when you’ll have your demos back online, as it’s quite tough, impossible actually, to use the importer.
Cheers.
Hello. We are working hard for fix this issue thanks for your notification
Hello,
is there any possibility to remove the search bar from the mobile menu? Ive already switched it off but it still appears on mobile menu.
Thanks!
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/ Thanks.
Hi,
I have just received an email that an update to Amwal theme is available. I do not know what exactly is updated and if i reinstall the whole theme it might affect the pages on which i have spent hours to redesign and edit. Please tell me how to update the theme without losing my content and things I have edited. Are these updates about plugins?
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/ Thanks.
Hi, I want to buy the theme as regular license for one of my client. I just wanted to know whether I will have the full rights on it or not to make changes on the theme and publish it as a wordpress website on a hosting domain. My client will use the website for his business needs and I will use it for only one client.
Hello,
You can see it here https://themeforest.net/licenses/standardYou should buy a regular license for every your client.
Thanks.
What is the key of Revolution Slider?
I mean the Purchase Code?
Hello,
The theme included two licensing plugins: Visual Composer and Revolution Slider, we purchased them from codecanyone.net and included them for free in the theme package without any issues. However, if you want automatic updates and support from the plugin developer, you need to purchase it separately (this is 100% optional). Some plugins include a field to enter your “purchase” code for the plugin. Because we are not allowed to include the license key for each of them, so you do NOT have a purchase code for that plugin and you can’t enter anything in this field. If there is any update, we are accountable for updating the theme with the newest version of plugins.
Thanks.
“Something went wrong when trying to connect to your Envato account. Please try again.”
i’m trying login on your forum and appears this error. Do you know what’s the problem? the user and password it’s ok!
Thankz;)
I can’t make login, so can i will post here my simple problem( i guess), ok?
http://imgur.com/a/l6Fp5How can i insert other icons here? Thankz;)
please send to creativewp.team@gmail.com and they will support you Thanks
done, thankz;)
I need to know why Facebook take all photos of homepage and one text i dont have in Homepage.
Temporibus autem quibusdam et aut officiis debitis is aut rerum necessitatibus saepes eveniet ut etes seo lage voluptates repudiandae sint et molestiae non mes for Creating futures through building pres preservation. Lorem ipsum dolor…
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/ Thanks.
Hi, you forum isn’t working now. What’s happen? (https://creativewp.ticksy.com/)
Can you help me on this? http://imgur.com/a/yzLzN
How can i do that?
Thankz;)
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/
Thanks.
I would like to know if it is possible to change an image of the main slide without loss of quality.
I will have access to a photo of all the images of all the demo.
I did not like the image where a man appears celebrating the demo 2
I’m waiting for an answer to buy.
And taking the time to test the support.
Sorry for late reply because vacation. Thanks for your interesting
We used Revolution Slider to build sliders and it is easy to change it.
Thanks.
Hi. I installed theme and imported demo contect as described in documentation. But there is one major issue with grids and lists: images are not aligned. This is my site: http://www.verganiconsulting.com/ How to fix this? Thank You.
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/
Thanks.
Hi friends, it’s possible help me on this? I want this elements aligned on the same line.
http://imgur.com/a/Ju52rVery thankz;)
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/
Thanks.
HI, I just purchased the theme Awall and was following your installation instructions but now I am stuck on how to import all the demo data. Can you help me by reviewing my install and helping me finish installing it correctly with all the demo data please?
Thank Beth
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/
Thanks.
HI, Does your theme allow me to use a video for a home page if I need? Thank you
Hello,
Thank you for your contact.
The theme includes Revolution Slider plugin and it is easy to add a video. There are two ways help you add a video
1. Add a video as Slide Background https://www.themepunch.com/revslider-doc/main-background/?tab=youtube 2. Add a video a layer https://www.themepunch.com/revslider-doc/video-layers/Thanks.
some plugins are not installing, like the slider and the wpbakery visual composer, what to do?
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/ Thanks.
hello, i would like to implement user login with this theme, also include a page where my clients could track heir investments daily or weekly results. knowing that each client has a different amount invested. would this be possible using this theme as a starter, could you give me guidance on how to implement it for those means ?
Hello,
Thank you for your contact.
Currently, the theme doesn’t support this function. We will try to research and add it if it is possible.
Thanks.
Hello Author, I would like to buy this theme and make changes to it. If i get stuck somewhere like importing the theme, choosing the home page layout and making changes to theme only. Will you be able to help me, please.
P.S : I am not asking for any customization. All i am asking for import and other issues as asked by other people. Regards
Hello,
Thank you for your contact.
The theme includes import demo content with a click, it is easy to help you have a demo like our demo. And after you purchase our theme, if you have any problem of the theme, let us know, we will help you soon.
Thanks.
Okay Dear. Thanks. I am buying it
Almost welcome
good afternoon! I was working on home 2 of content editing form. After making several changes, the page viewer was left in shape (code) making it difficult to edit the site blocks
Link: http://3fs.tk3l.com/
These codes are appearing on my site as in the control panel part (HOME 2 edition)
Hello,
Thank you for your contact.
Please create a new ticket in our support ticket system. Our supporter will help you check it soon. https://creativewp.ticksy.com/ Thanks.
