342 comments found.
Hi, Awesome theme! One Error I try to fix though. There’s something wrong with the google font-link. Giving an 400 bad request error in element inspector.
I see there’s no font mentioned in the link, only styling.
I found the referring code in the functions php file line 345 and 388 the code that is responsible for making this link, but cannot find why it creates an broken link.
Is there an easy fix? Like a typo in the code? Or did I do something wrong?
www.stadlermade.com
Regards!
Hi, looks like you didn’t use Google Fonts for your typography, you use “monospace” web safe font. So practically the error message doesn’t cause any issue. But we would take a look at our code to remove that unnecessary error message.
Ah yes, don’t use any google font. But good to know that’s the root of the issue. Thanks for clarifying!
As long it nothing is “really” wrong it’s no big deal. Could save some on the total loading time maybe, but nothing major – as you already point out.
Yeah, you could send us your login details via profile’s contact form. I would apply the quick fix in your code. The fix would remain on later updates.
I’ll wait on the update. Thank!
Where do I go to change the logo to my own logo? Ive been searching for two days and can’t find where to do it.
Hi, you could easily change the logo from Appearance > Customize > Header
How do I make product “Tags” not appear on category page?
Do you mean the product categories filter links? you can disable it from Appearance > Customize > Shop
Hello, I have a clothing store, I’m testing your template now. I have a question about the product image. Unfortunately the standard size that is built into the template is not suitable for portraits. For example, the photo is cut off and the buyer can not see the whole model on the page, instead the customer scrolls through the image with pieces, the screen size is for example 1366×768. Can this be fixed?
Hi aurelspatari,
The product inage size can be configured to anybsize you want. So you can set the dimension to portraits. Let me know if you need further helps.
Where can this be done? For example, in the WooCommerce plug-in, you can change the image resolution but not the dimensions. Is this done via CSS or is there a special item in the menu? Thank you.
Hi, please purchase the theme firat before we can help you with the configuration. I see your message and there is no valid purchase code for your account.
Hi, This theme can setup browser version and mobile phone same version? I mean i want to see website on laptop and mobile phone same version. Thanks
The theme is responsive, so the layout you see on desktop and on mobile would feel a bit different, since there are layout optimization for mobile experience. However the content would be the same 
So can not change anything mobile layout same as sample ?
Hmm, not sure what do you mean. But in the demo site, you can try to resize your browser window to narrow width to trigger the mobile responsiveness. You can see the layout would adjust for mobile view but the content would be the same.
Hi, thank you for answer.
I mean I can setup shop page show in mobile devices : Two Products per row ?
To do so, you need to apply custom CSS. As our default configuration would display one column in mobile devices.
Ok i undetstand So when i use your theme you can tell me CSS code for use it ? I like your theme very much so maybe use this theme. Thanks!
Yeah sure, we can provide the Custom CSS for 2 columns grid in mobile view.
Ok Thank you so much!
Hello, I’m a beginer and trying to create my website. I don’t know why when I create categories, it doesn’t appear in the menu. Only “unclassified” apperaed. I need categories to organize my products… Can you help me please ?
Hi, please make sure your new categories already have products, the menu doesn’t show empty categories.
Hello – helping one who have bought this theme – how is it possible to add a sidebar on the blog that does work as 70% text and 30% sidebar – and not showing on cart and checkout – cart and checkout should be centered as your demo?
Hi, you can configure the blog pages template from the Theme Options (Customizer), you can select the layout with sidebar. The cart and checkout pages would still use the narrow centered layout.
Hello, the woocommerce post grid widget does not load in the bo. I cannot edit the parameters. Do you know why this might happen?
From what I have seen there are some serious issues with WPML.
Hi, could you create a new ticket on our support forum and share your login details there?
Hello, I upgraded my Pimrose theme yesterday through the Envato Market extension and since then I have encountered a problem with my Woocommerce store. (I specify that Woocommerce is also up to date) My products still appear in the shop, but when I click on a product: nothing more. The link is not found, the site indicates that the page does not exist. And indeed, it does not exist! When I modify a product and ask to view the changes: same problem! I really do not know what to do and I imagine that if I reinstall my theme, I will lose all the changes I made on it… Have you heard of such a problem and do you know how I can proceed? Thank you in advance.
Small change: after several tests, what seems to cause the problem is when I configure Wordpress in French. Which makes no sense, because before the update, I could fully use the French on my site and it worked very well! I am annoyed because the choice of language in Wordpress has an impact on Woocommerce and my customers will end up with a fully English interface when payment and validation of the order… Your new update does not support the French ?
Hi,
I don’t think the theme update has something to do with language module. All we changed are the product gallery style, which in the newest version supports new WooCommerce product gallery. Other than that, we make no adjustment.
Could you try to create a ticket on our support forum? The issue might be on the WooCommerce.
Can the woo commerce product page use page builder?
And how to set the max height of Floating logo ?
Thanks.
Yes! That’s our unique feature, you can create your product page using page builder. You can see example on our demo page, “Custom Product Page”.
The max height floating logo is automatically defined on theme’s CSS. The value is 40px.
Hi! I updated the “Page Builder by SiteOrigin” plugin and gradient CSS styles stopped working.. 
This is the code I used in the CSS Style of a row:
background: #f5e8ff!important;
background: -webkit-linear-gradient(left,#e8f1ff,#f5e8ff)!important; /* For Safari 5.1 to 6.0 */
background: -o-linear-gradient(left,#e8f1ff,#f5e8ff)!important; /* For Opera 11.1 to 12.0 */
background: -moz-linear-gradient(left,#e8f1ff,#f5e8ff)!important; /* For Firefox 3.6 to 15 */
background: linear-gradient(left,#e8f1ff,#f5e8ff)!important; /* Standard syntax */
Any CSS experts here who could point out what’s wrong?
Hi, could you share your site URL and tell me which part the CSS has been applied to?
Here you go: http://www.japancandybox.com/
There are 3 full width colorful rows that should have a gradient bg color, not a single color. They still work on our staging site which has an older version of the plugin installed.
Hi, the gradient color CSS is being overrided by background color option with the !important rule. For example in the 3rd section (blue bg) you set the background color to #e8f1ff. If you want to set the linear background, please use “background-image” property and for background color use “background-color”.
Thank you for the reply.
I removed the whole background: #f5e8ff!important; line but it made no difference.
Do you mean that the linear-gradient will not work anymore and should switch to background-image?
No, you should write: background-image: linear-gradient…..
Instead of background: linear-gradient….
That did not work either, but I found a way. I changed the HEX codes to RGB and now they work again.
Glad you have resolved it
For some reason I can’t log in to contact you privately. My Instagram feed is not displaying on my homepage after updates. The error reads: Instagram did not return a 200.
Hi, can you send your site URL using our profile’s contact form?
Hi,
The navigation menu button for mobile screens does’nt work when I have a Hero Slider on my Page. Please could you fix it?
Thank you.
EDIT: It works! I had to update my required plugins.
Glad it has been resolved, have a good day.
Hi just wondering if there is a way to disable the mobile menu ? Thanks
Currently the only possible way is to hide it via custom CSS. Why do you want to hide mobile menu? It’s quite important for navigation.
Hi I have used a plugin for mega menu and when you view it on mobile it shows the 2 menus and only the mega menu is usable, could I please have the CSS to hide the mobile menu, thanks
You could try this:
@media screen and ( max-width: 1023px ) { .header-navigation { display: none !important; } }
Thank you I tried that but it hides both menu’s
Hmm, could you share your site URL? We need to take a closer look on the structure.
Hi there – are the stacked image still supported with the latest update? I’ve noticed they are no longer displaying correctly on the stacked images page of your demo site. Just wanted to check before upgrading! Thanks!
Hi, yeah it’s a bug, we would release a new patch for stacked images soon. Cheers!
Hi I am very interested in your template. However, I have one quick question, in the system is there any function allowing us to generate coupon/promotional sale? Is there any area in the checkout page that allows customer to type in coupon code and the system will automatically apply that coupon to the customers’ purchase? Thank you!
Hi cccchan,
Yes, you can generate coupons from WooCommerce settings page. The customers could input the coupon on the Shopping Cart and the Checkout page.
Regards
Thanks!! And I have one more question, is it possible to move the subscription function (including the box allowing customers to enter their email address) from the footer area to the body of the page, i.e. above the footer instagram ?? Thank you very much.
Hi, yes you can. It’s a widget, and would be available on the page builder element However it’s only possible on page built with page builder. Native pages can’t display it.
You can still add new code via Child Theme if you want the form to be displayed globally on all pages.
Hi! I would like to buy a licence but I’ve 2 questions first :
- The prices and rates are diplayed on top of each other when looking at the demo with firefox, i’ve seen this bug on two different computers. Do you think this can be fixed easily? Here is a screenshot : http://nanodigitaldesign.com/primerosePrices.png
- How long do you think before the next update for the woocommerce 3.0 compatibility ?
Thanks
Hi, yes we noticed that bug, the next update would fix it
About the next release, we are going to upload the update today, after that we wait for ThemeForest approval.
Cheers!
OK good to hear! Thanks!
Hi i’m having issues with the instagram widget not updating all of a sudden – its like it just froze. I’ve turned it off, and back on again, reset the settings on the plugin, deactivated and reactivated…. all with no success. Any ideas? Anyone else having this issue?
Hi,
The plugin we use has cache time for the instagram feed. By default, the cache would be renewed in an hour, so there would be a delay between posts on the widget and posts on your instagram.
No this is a total stop on updates – it displayed all posts til a certain date, and then hasnt updated in over a week with any new content.
Can you share your site URL and instagram URL?
SingleStroke is there an email or something I can send that info to? I dont really want to publish it here for search engines to pick up. Thanks.
You can use the profile’s contact form on ThemeForest
Hi SingleStroke, I’m wondering if you offer a developer license for this theme? it’s so time consuming setting up a new account and purchase for each client, but we would like to continue using this theme…. we use it on 2 out of every 3 clients, so we’d appreciate your response. Thanks!
Hi Wild Fox Creative,
Unfortunately it’s not possible. There are only 2 license options on ThemeForest, Regular and Extended. There are no multiple license available. Since we sell our themes exclusively on ThemeForest, we have to comply with the licenses from ThemeForest.
is this theme supporting latest major version of woocommerce? WooCommerce 3.0
Hi palumabi, WooCommerce 3.0 and Primrose works well, except the new product gallery feature. We are preparing an update for the compatibility. Stay tuned!
Hi,
Could you tell me where I can turn off the logo fade in effect when I scroll down the page?
I actually want the smaller logo to be the only log – I’ve got most of this working, but I have to scroll down a few pixels to get the logo to appear.
I’ve modified as much CSS as I can, I’m now wondering if there is some javascript code somwhere that makes the small logo hidden?
Thanks!
Hi, you could add this Custom CSS:
.header-floating-logo { opacity: 1; visibility: visibile; animation: none !important; }
Let me know if it doesn’t work.
Thanks for this, however the logo is still appearing once I scroll down slightly… I will message you with the URL. Thanks
Hi, just replied your email, seems to look fine now. Cheers!
