50 comments found.
Are you going to update the theme to be compatible with latest WordPress version and latest WooCommerce version?
That’s version 3.3 of the theme. Here is changelog: http://doc.snstheme.com/wp/nova/#Update_History
Hello! Any ETA on making the theme compatible with WP 5.5?
Hi,
It compatible with WP 5.5
Actually is NOT compatible with WP 5.5.
Your change log says you made it compatible with WP 5.4.2 on August 8th: https://imgur.com/GLn99zq . The item description on themeforest says it is compatible with WP 5.4.2: but not with 5.5: https://imgur.com/Sxpc1Eo .
Not to mention that includes woocommerce files from version 3.x
There are TONS of jQuery errors, half the website doesn’t work.
This is our changelog: http://doc.snstheme.com/wp/nova/#Update_History
If you still have trouble please create a topic on our support from system, our support team will advise/help you
Best Regards!
Hello I buy this > SNS Nova – Digital Store WordPress < From your team, But one big problems i have now, You can update your theme and integrate a plugin to minify your code?, is for make it more fast… is really slowly.. please? i buy this theme 2 time !, now im working on the theme made by wordpress.
Hello, We need to import the slider, How can we do that, please? Best.
Hi,
Please go to Admin >> Slider Revolution >> Manual Import and Browser to slider file in /snsnova/framework/sample-data/data/revslider/nova_digital.zip – This file in theme folder
If you need more support please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/sns-nova-digital-store-wordpress-theme/ our support team will advise/help you
Best Regards!
Hi, i have this item for sometime now, but recently I found that if i have a product with more than 3 pictures in it it will repeat those images several times. I now can only have max of 3 images per product , and in the ones that I need to put more than 3 it will repeat those images. Don’t know how to solve this issue.
Hi,
Please create a topic on our support forum system, and tell us know more detail about your issue. Our support team will advise/help you
Best Regards!
Activating the child theme messes up the whole site! In the header the top its displaying the footer widget menus and its showing menus and categories, tag cloud etc in the footer that I have already removed from the frontpage. Please help!
nevermind. I noticed that changing it to the childtheme messed the existing widgets.. fixing it now manually, a bit annoying. However I have one more question: Where do I find the tabs for the products?? I cant seem to find where to add custom tabs like for instance: Tecnical Specs
Hi,
Please create a topic on our support forum http://snstheme.com/forums/forum/wordpress-theme/sns-nova-digital-store-wordpress-theme/ and give us more details about your issue. Our support team will advise/help you
Best Regards!
Hi how do I update the woocommerce template files? I get this message when logged into wordpress:
“Your theme (snsnova) has obsolete copies of some WooCommerce template files. These files can be updated to ensure compatibility with the current version of WooCommerce. You can see which files are affected by page system status. If you are unsure, please contact the subject’s author.”
Please help!
Hi,
You can resolve it via update theme to version 2.2. This is theme changelog: http://doc.snstheme.com/wp/nova/#Update_History
Best Regards!
Hello. Is this theme available in swedish? I have swedish wordpress installed on my server, along with a swedish translation of woocommerce. Will all text using this theme be in swedish or do you have any custom dynamic content that will display in english for this theme?
Hi,
- With WordPress site you can Install Language Packs for your locale(swedish)
- With plugin WooCommerce you can install Language Packs too.
- With our theme, It is standard WordPress Theme. So you can translate it as normally. In our theme, we’ve customize some little labels/texts for blog and product
Best Regards!
I am unable to download the demo content from within the SNS Nova demo content tab. On two separate instances the importing stops at 50% (All contents). How do I get a copy of the demo content to model my site from? Please help!
Hi,
Please create a topic on our support forum, and give us more detail about your issue our support team will advise/help you.
Our live document: http://doc.snstheme.com/wp/nova/#Install_Demo_Content
Our support system: http://snstheme.com/forums/forum/wordpress-theme/sns-nova-digital-store-wordpress-theme/
Best Regards
hi. iam very sad. i create topic in snstheme but no one answer for my question. i find the currency switcher and remove that. but have more problem with responsivity when i active an search box in header right, in mobile view search box dont work like demo. what can i do
Hi,
Our supporter has reply your topic, please check!
P/S: We dont work at weekend. Please understand!
hi dear author. thanks to reply but i dont know you are closed in sat and Sunday.sorry for this.
hi i want to buy nova for start a ecommerce website. so i want to know about how work with woocommerce and if i have problem can ask here or no?
Hi,
1, You can install plugin Woocommerce and setting it as our documentation. Or import Demo Content to refer our settings like live demo.
2, You can ask here or create a topic to request support on our support forum system http://snstheme.com/forums/
Thanks & Best Regards!
hi. thanks to fast anwser. i think about it and now check demo version on my site if my brother love it i come back soon today. so if i buy have an download link. right?
Of course! 
Thanks!
hi. i buy nova and really love it thanks alot but i cant remove color or buy theme from my home screen and cant remove language switch in top bar.. can help me just for this?
Hi,
Please create a topic on our support system http://snstheme.com/forums/forum/wordpress-theme/sns-nova-digital-store-wordpress-theme/ and give us more detail about your issue, our support team will advise/help you
Have a nice weekend!
I’ve just acquired a regular license for SNS Nova-Digital Store Wordpress Theme. I would like to know, please, when will you be launching some updates since I’m currently experiencing some problems with the Visual Composer and Meta Box plugins. Thank you
Hi,
We’ll update the next version in this week
Best Regards!
Hello, I am interested to buy this template but i need more details about, is this template support RTL content and is the template package contain WPML plugin. I’m in waiting for your reply. Thanks
Hi,
Our theme not contain WPML plugin, It just compatible
Our theme support RTL content not support style css for RTL language
Best Regards!
Adquiri la licencia regular. Quisiera saber en que momento lanzarán una actualización del tema
Please use english language! Thanks!
I’ve just acquired a regular license for SNS Nova-Digital Store Wordpress Theme. I would like to know, please, when will you be launching some updates since I’m currently experiencing some problems with the Visual Composer and Meta Box plugins. Thank you
I have to pay the support to have the updated code for Woocommerce 3? My website updated on its own and I don’t have idea how I can update the code.
Sorry. I dont really understand what you said. However, I want to inform we’ll update to compatible with Woo 3.x in the next week
Best Regards!
Hello.
Could i have any help? Because my demo content wont work its loading till 50% after it wont load any further.
Help please?
Cheers,
Michiel
Hi,
Please check reply on our support forum
Thanks!
It appears the product grid is display in Masonry format, is there any way to switch it to be equal height?
Hi,
Please create a topic on our support forum, and give us more detail about your issue our support team will advise/help you.
Thanks!
Hi, I need to ask you a very specific question… See. One of my clients has a store using your theme in wordpress, but the person who install this theme left the company and take with him files and information of the purchase, so I understand that without this we can not update the theme to the lastest version… we don’t know the purchase code… There is a way that you can check the web site and the currently files of this and see if you can tell us how to update this theme? Can you help us please, give us some light… A lot of the styles is a mess in the website… We need to update this theme… here is the website: http://aerb.com.mx/ Let us know if there is something we can do.
Thank you!
Hi,
Did you purchased our theme? I did saw PURCHASED label near you account.
Please create a topic on our support forum, and give us more detail about your issue our support team will advise/help you.
P/S: Contact your clients for purchased code to active support role on our support forum.
Thanks!
Hi,
I did purchased your theme but I did not finished the process…
See… My client doesn’t have the purchased code :/ (that’s the biggest problem) ‘cause the person who bought and installed the theme on his website doesn’t work with him anymore and he left away with all the files and information about your theme…
And I was wondering if there is another way to update the Theme if we don’t have the purchased code…?
Thanks…
What’s the font you’re using for the logo?
Hi,
Maybe it is http://www.fontriver.com/font/gtek_nova/ I’m not sure. Because this design is old and we hire a designer to do it
Best Regards!
Your supoorted bad. I try to avaliable in http://snstheme.com/check-purchased-code/ but happens this error: ERROR: Sorry this purchase code exists
Hi,
You have a misunderstood about our support forum, Check your email about our reply to know what’s the reason you can’t use our support system
Have a nice weekend!
this suport dont work. definitely
Hi,
You just created 2 topics(http://take.ms/isDJb) on our support forum, and our support staff have reply/advise for you, it seems you dont understand anything
