680 comments found.
An error occurred while installing Kutetheme toolkit: Download failed. A valid URL was not provided..
Hi,
That’s strange!
Please use the purchase code to register with our support system: http://support.ovicsoft.com/login
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will double check and help you.
Many thanks for your patience!
Hi We purchased theme and tried installing it. But giving problem /...says CURl error …. mainly the revolutionary slider and visual composer were not getting installed…if I added manually them whole demo failed. Please avise
Hi,
Please do not submit too many new posts. Just reply under one post, I will reply to you. Thanks!
Hi
You used the older version of plugin… you need to download and update the latest package. Thanks!
i already update , but i need theme toolkit plugin, please email me mkhsojib@gmail.com
You need to remove it then re-setup. If you are using the child theme, you need to choose the main theme then re-setup… And pls notice that: We do not support here. So pls submit a ticket.
Thanks
Well Said FWD2016. And it seems these guys are not taking our views and advice into practical. Mind you Guys this is business and we are building our businesses into your platform. Let us grow together.
Hi
Your comment is not fair with us at all.
We are re-doing the theme with a new source code and much improvements…to make it better the current version. While we are still trying to support and update for the current version.
We will try to upload a new version by the end of this month.
Thanks!
Team when are you planning to release the new re-coded theme..? I particularly have stopped with my project waiting of the release.
Hi,
We will try to release the new version with the #1 demo by the first days of next months. Many thanks for your patience!
Thanks team. I will be waiting.
Team, the new May month is here. When are you planning on releasing the new coded theme…? our support is gonna expire without enjoying it.
Team I see the new update is out with some Fixation on Problem CSS. Is this all for the new coded theme you promised…? Please reply back as I have a serious business to commence here.
Hi,
We are checking the new version of theme. It is a promising version. We need to redo some plugins instead of using of 3rd party’s plugins. That’s the main reason to make our theme run slowly in the fast.
The new version will be much better. We will try to release this week.
Thanks for your patience!
Team, Thanks for such info. I will continue to wait for the same.
Team, could you please expedite the release..? I see the promised week has passed with no feedback.
Team you are not answering my comment. Please let me know so that I can decide whether to wait any longer or buy another theme.
Team this is not fair. It has been more than one month now with no feedback. Does this mean you are not seeing my queries..? Try to be professional. My support time is about to expire while I am waiting for a new recorded theme. Probably you are not aware if this is business.
Hi,
I am really so sorry. I travelled. We do not support here.
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Your real funny…I am asking for your promised re-coded theme then your asking me to submit a ticket..! And my experience with your support is horrible…I wont ask anything there.
This is not fair and shows how much you guys are not serious with business. You are one of very few gigs on Themeforest who make this platform seems bad.
Hi,
We are redoing it. We still need to have enough to make it better and best as possible. We could not show if it has not been OK.
1 month to re-do 12+ demos with high quality is impossible.
Thanks for your patience!
Business operates with a time factor. Could you please tell when will your new theme be out..?
Dear cosmasmollel,
We will provide the upgraded version of Kuteshop WP in next month.
Regards,
Jim
Hope this time you will truly do what you promised.
Yes, We do. However, the new upgrated version will be installed as new theme, not usual updated version.
Thanks to know. Will it keeps its outlook and features functionality..?
Yes, sir. In the upgrated version the page speed will be improved.
The outlook and feature functionality will be the same. Ah, 2 more new features will be added: Ajax tab and Ajax filter category
However, for the customer buy the theme version 1.x (like you), want to use the upgraded version, then you have to build the theme by your own!
Thanks
Wow that’s great. it worth waiting then. I am eagerly waiting for the released.
I tried this Kuteshop theme in my mobile screen and it does not work well.
The mobile browser lags with the theme which tells me you have heavy scripts working. This does not happen with CSS, it happens with scripts.
The category and regular menu’s do not function well. In particular the sub-menus, where once opened cannot be closed in the mobile screen. Even to close the entire menu then reopen still shows the sub-menu still open.
I believe it is the method you use to display the sub-menu’s, where they appear by a mouse-over. This visual effect does not work on mobile where everything has to work by tapping.
This theme was not well thought out. Nice display and effects, but useless in mobile screen and way unpractical. Mobile is the #1 concern for eCommerce sites and if the theme fails in mobile, it is not worth the money and time spent building / using it.
I suggest back to the drawing board for this theme.
Hi
Your comments are great!
That’s the reason why we are re-doing a new source code for the theme with many improvements,... to make it better and faster,...
We will check carefully b4 releasing.
P/s: we are still updating and support for the current version.
Many thanks for your great commetns!
in plugin KutethemeToolkit Version is 1.3.2 but in changelog_kuteshop-wp.txt its Updated: Plugin Kutetheme toolkit v1.3.3 and also image light box is not working please fix this thanks.
Hi
You can download the updated package. Thanks!
There are still many issues present in the theme. When the next version will come? If you are unable then please refund
Hi,
We are re-doing this theme. We will check carefully and improve it. The new source code will be done and uploaded by the end of this month. You can wait to download it.
BTW: you can send me an email to kutethemes@gmail.com, I will send you the updated package for the current version. Thanks!
email sent
haven’t heard anything back from you in email…what’s up?
Hi
It was the midnight in my time. So I could not reply to you earlier. Please check your email. Thanks!
Wishlist link in header not working
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: http://support.ovicsoft.com/login
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
Guys, you really need to get the updates out. I am very close to ditching this and asking for a refund as you are holding up mine, and I am sure others projects. You have been saying “A couple of days” for how long now? How about a real timeline on when the updates will be completed.
Hi,
Indeed, we have uploaded the updated package but it is being reviewed by Admin of TF. You can submit a ticket to get some help from our supporters or send me an email to kutethemes@gmail.com. I will send you the updated package. About other themes, most of theme have been updated. You can check if you care…
Thanks!
Email sent
Pls check your email
Hi just updated the theme to woocommerce 3.0 but its saying the theme files are still of woocommerce 2.6 so that means your theme files are still older version.
Hi
We uploaded the updated package and it is being reviewed by Admin. Thanks
hi is the update available yet for woocommerce 3.0 or no
Hi,
Indeed, we have uploaded the updated package but it is being reviewed by Admin of TF. You can submit a ticket to get some help from our supporters or send me an email to kutethemes@gmail.com. I will send you the updated package. (In the email, pls send me the purchase code.) Thanks!
yesterday i bought kute shop theme.. but Demo content file is not there in that folder or zip… please send demo content file…. Getting error when download kuteshop all file and documentation link …. from theme forest site…. i contact theme forest site but no response from that site….
Your mobile on the mobile shows very bad. I’m complaining. Will you be studying?
Hi,
I am re-doing the theme with a new source code and improvements.
You can download it and update it soon. Thanks!
Hello, I have problem with the product title it doesn’t align proper. I have long and short product title.
Hi
Did you buy my theme?
Cannot download the latest files. I get this error when i try to download from my dashboard : 500 Internal Server Error If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.
I can’t download the latest version! I’m getting 500 Internal Server Error. Please I need the files ASAP – There is a problem with the Woocommerce version. Please update!
500 Internal Server Error If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.
I can not download!!!
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: http://support.ovicsoft.com/login
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Hello, I cannot download the latest update. I get the following error: “500 Internal Server Error If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.” ...
Hi
I am so sorry for the trouble. Let me upload the lastest package again. Thanks for your patience!
Hello! I bought Kuteshop theme. I am trying to download the latest version, but when I go to download, 1) There is no option to download worpdress file only. 2) When I click on Download > All files and documentation, I get the blank page and this message: 500 Internal Server Error If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.
Can you please check this and tell me what to do.
Thank you!
Hi
I am so sorry for the trouble. Let me upload the lastest package again. Thanks for your patience!
Hi,
I’m interessed in your product and I would like to know if the homepage is easily customizable? The idea is to display several promotions and current offers along the year.
Also I may have understand that you’re redoing the theme? How long do you think will it take (especially the WooCommerce 3.x.x update compatibility)?
Regards
Hi
Be difficult to answer your question. Yes, I am re-doing the theme with a new source code. I am updating the lastest version of woocommerce for it.
Thanks!
I have an idea in your theme wp admin thru one client asked me seo for his store, but I see that the add products under best sellers ….etc is not there or not available, why you do it difficult like that?
Hi
I am re-doing the theme. I will consider about your suggestions.
Thanks!
sorry for back again to the same point, in previous message I meant about the way to add products under its (best seller, new arrival, ..etc) in order to start my work as (SEO) for my client, my client is completely newbie.
Hi,
As I said above, we are redoing the theme. We will improve it much as possible. If you need some help you can tell your buyer to post a ticket. We do not support here.
Thanks!
Still no update please? The current version is not compatible with woocommerce 3.0
Yes sure! give us a couple of days. Thanks!
