88 comments found.
hello. i am about to use this theme/product for the first time. is there a way i can get to test it before buying it? would be pleased to have a reply. thank you
Hi,
It is premium theme. sorry to say, it is not possible to give for test purpose. Kindly buy and use it.
Regards
hi,
I have alignment issue in my website. please help me. my website link is http://www.redrocket.in/wordpress/wp-index.php/
Regards Sowmya
please send a mail here themesvila@gmail.com
i have created menu link, but i don’t know how to slide down the menu to a particular links in one page.
http://preview.themeforest.net/item/ariana-digital-agency-one-page-wordpress-theme/full_screen_preview/18529092same as above link.
please help me on this
send your website login here – uwara85@gmail.com
i have send you the login details to above gmail id. please check and help me
Hi. What updates are included in the latest version of the Ariana theme? I’m scared to do an update cause I see a gentleman below says that his website got trashed when he installed the update. Has the issue been fixed or should I wait for it to get fixed before I update?
Hi,
we update just visual composer to king composer. If your website show to install king composer, kindly ignore this message. just use old visual composer theme.
Thanks
Thanks
DO NOT UPDATE TO THE LATEST VERSION!!! I updated and it trashed my entire site.
We are really sorry , We just remove vc and added KingComposer for reporting Visual Composer , just use old theme if you don’t have just let us will send you Thanks
I don’t have it. Please send.
give your email address
Hey There,
Just wondering if we can expect an update for Visual Composer in the near future?
Thank you 
~Leigh
Thanks but not sure sir.
Regards
Hi, i have sent an email but dit not get a reply. If i put HTML codes in the widgets (for example in the simple service or single adress) the default strings are loaded. Also if i use a search and replace plugin the same happens.. very annoying.. I need html codes in the widgets / Ariana shortcodes!!
kindly contact here – themesvila@gmail.com
I dit but i do not get a reply #fail
1) I’d like to remove the logo at the footer. 2) How do you change the font-type in the body? 3) How do you remove the fixed lower separator for Single Address element? 4) How do you change the height of the sticky menu?
Apologies, newbie here.
I am getting an error while trying to install the theme. Can you see if you know the solution, below is the error which I am getting when trying to activate the theme?
Hello please create a ticket here http://themesvila.com/support we will help u Thanks
The Menu is white when it is on mobile. What CSS code can I add to the theme that will make it transparent like the rest of the formats?
Please create a ticket here http://themesvila.com/support/ we will help u
Hello Do you have this theme in WordPress?
Sure , it’s a wordpress theme
Hi
I have purchase this theme its working great, I wonder how to add the license WPBakery Visual Composer, i need it to upadte and it came within the teme.
regards,
you no need to buy WPBakery Visual Composer license. if you see any WPBakery Visual Composer notice. just ignore it.
Regards
Hello,
Is there a way to change the button titles :”viexw project”, “see more work” and “project related” in the portfolio section ?
Thank you
K
Please create a ticket here http://themesvila.com/support we will help u Thanks
Following questions:
1. My logo keeps bleeding out of the header, how do i either increase the size of the header or reduce the logo’s size in the header (no matter what size i upload it in, it always scales to proportion and leaks out of the headers bounds)
2. How do i make a menu link that will scroll down to a section on the homepage
3. How do i change the overlay on the revolution slider.
Please create a ticket here http://themesvila.com/support we will help u Thanks
Hi there, I am trying to get rid of the the header image doesnt work?
Could you please provide some guidance?
Thanks,
Bibek Bhandari
I sent you guys an email and the wordpress login details over a day ago as I need assistance with changing the theme colors. When is someone going to get back to me about this? I need help with this urgently please!
Hi Guys. Thanks for changing the theme colours on my website. Please assist with the other 2 queries I’ve sent to you via email. My front page sliders are not showing when the browser is opened on mobile. I’ve tested it with both Samsung & iPhone. I’d also like to know how I get the testimonial sliders to stay on the page longer as they disappear too quickly? Please assist ASAP
sorry for delay we will solve your problem very soon
can you resend mail here themesvila@gmail.com
I submitted a support ticket days ago with zero response.
kindly check again, we reply your ticket. you can contact here – lissalibson@gmail.com
I now have no access to the ticket! Your support systems DO NOT WORK! I have now submitted 2 separate tickets in 2 separate system. I can’t access either system and I am not receiving responses. Please respond to my ticket (#710111) via email I used to submit the ticket.
Hi, I already tell you to contact here – lissalibson@gmail.com
Regards
Hello, I’ve imported all the demo content provided, as shown in the video, but the main menu is missing. What am i doing wrong?
Hi, kindly show me your website and send me your control panel and WordPress login info here – http://themesvila.com/support . we will help you.
Hello, I’m unable to import the demo content. I receive the following error
“Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.”
Hello we understand your problem. your WordPress file upload limit. kindly send me you control panel and WordPress login information http://themesvila.com/support . we will help you soon.
I submitted a ticket to your support software days ago but I have not heard back. When I click the links in the email, it shows and error and when I check the status of the ticket is says error.
Did you receive my ticket? #293568
Hi, our old support system was some problem . so we create new support system. kindly create your ticket here – http://themesvila.com/support
Thank you 