Hello there,

It is from a plugin. However may I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hi, Actually still I didn’t purchased this theme but I’m checking the features of it. if some features are from premium plugin like check-boxes, is’it will be included in same them price?

Thank you,

Hello again,

Thank you for the clarification. They are not from premium plugins. The plugin is a free plugin available here : https://wordpress.org/plugins/yith-woocommerce-product-add-ons/

Hope this clarifies.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. All the plugins that are required to get your website like the demo is available free of charge in wordpress repository. We have bundled “Slider Revolution” as a premium plugin along with the theme.

Hope this clarifies.

Thanks, Ibrahim

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. All the dummy sliders are available inside the downloaded package ( not the theme package ). Please may I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The above checkbox is part of “Product Addons” plugin.

Hope this answers. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your suggestion. We’ll try to add many icons as possible.

However may I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. We used product attribute for food type. Here the documentation to add food type attribute: http://transvelo.github.io/docs/pizzaro/setup/product_attributes.html

Note: You should select food type attribute in Pizzaro > Shop to add icon class.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. Please configure Google Maps API to make store locator work. Here the documentation: https://wpstorelocator.co/document/configure-wp-store-locator/

Thanks, Farook

Hello there,

Thank you for your interest in our theme. We do not have an RTL demo. However if you can email our support from the support tab, we can setup a trial with RTL.

Please let us know.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier as we are closed during weekends.

You can add your own map in Pizzaro > General > Embed Map here : http://transvelo.github.io/docs/pizzaro/theme_options_panel/general.html

Hope this helps. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Pizzaro is a WooCommerce theme and supports all WooCommerce features. However I am not sure if it is possible to add to cart without price ( You can set the price to 0 ). Also please note that there are plugins that allow you to “Add to Quote” instead of “Add to Cart”.

Hope this clarifies. Let us know if you have any other questions.

Thanks Ibrahim

Hello there,

Thank you for your interest in our theme. The newsletter in the demo is a simple form with no connections. If you are a customer of newsletter service like mailchimp, you can simply use its plugin and add its shortcode in the theme options.

Hope this clarifies. Let us know if you have any other questions.

Thanks, Ibrahim

If so I’m purchasing the theme

Hello there,

Thank you for your interest in our theme. The theme is a WooCommerce theme and WooCommerce does no thave the feature to include recurring membership payments. However there may be some paid plugins that lets you do that.

Hope this answers your question, let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us.

We explained in our installation video(https://youtu.be/PNxfITw833s?t=7m20s) for how to add product add ons to a product using YITH Product Add-ons. We explained for adding one option(size) however you can add more options(crust, cheese, sauce, etc) to a product like we added here https://demo2.transvelo.in/pizzaro/product/hawaii-vegetarian-pizza-3/

Thanks, Farook

Hello There,

Thank you for purchasing our theme and for your feedback. We used WooCommerce and YITH Product Add-ons for options. We only show the options on shop/archive pages but YITH Product Add-ons doesn’t have any ajax add to cart functionality for shop/archive pages. So we are not able to add product(which has variation) to cart from shop/archive page.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us.

The above page is static page build with king composer. You can found king composer shot code from this link https://gist.github.com/farookibrahim/1019ac08ff5aa84c177c27bf9108a2b9

Copy the code from above link and switch to “Classic” in page and then paste the code.

Once you’ve pasted you can switch back to “KingComposer FrontEnd Editor”.

Thanks, Farook

Thanks for help. This way it works, but how can I set product listing as “list without image” like in your demo, not as 2/3/4 columns with image?

Hello there,

Please set columns to 1 in Products element. We added documentation for this. Here the documentation link: http://transvelo.github.io/docs/pizzaro/setup/kc_shop_list_no_image_parallax.html

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1. You will have to configure the megamenu ( if you had imported, you will have the dummy details ). Here is a reference to the documentation : http://transvelo.github.io/docs/pizzaro/setup/megamenu_dropdown.html and this : https://youtu.be/PNxfITw833s?t=5m14s

2. I am not sure what you refer to as “configure page”. Can you please explain ?

3. You can translate the theme and your content using a plugin like Loco Translate. Here are the instructions : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate

4. No, there are no options to send the order to the closest store. You can however custom code it to achieve this.

Hope this clarifies. Let us know if you have any other questions.

Thanks, Ibrahim

Hi there,

thank you for reaching us Of course, you can set as much filters as you just wish

If you have more questions let us know

Thanks, Michal.

Hello there,

Thank you for purchasing our theme and for reaching us.

We did not received any support tickets from you before today we received first support ticket that asks refund. We already replied to that ticket(#18325).

Our official support is from support tab of this page and our support portal https://transvelo.freshdesk.com

Thanks, Farook

Yes, you did, and you responded me that you are on vacation. Because of this theme, and your “support” I lost my client. I want my money back!!!

It was autoresponder. We had refunded your purchase. I am sorry that we could not respond you earlier.