Hi,

Can you please send us the url of the page with the issue so we can take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

Emailing this information to you

Hi,

In order to get the “columns” layout, please do the following:

1) Create a static page (you can use the existing one as well) 2) Using Bold Builder, place one column with one row and grid element within it on the page. Choose grid type according to your preference. 3) Save the page and remove if from the Blog Page Setting on Settings > Reading panel.

Please let us know if this resolves the problem.

Kind regards,

BoldThemes team

Hi,

No, that functionality is not bundled with the theme, but you can always use third party plugins such as https://wp-customerarea.com/

Kind regards,

BoldThemes team

Seems like a good tip, I’ll test.

Hi,

Please find the booking form here: http://medicare.bold-themes.com/clinic/about-us/appointments/ It is built with Contact Form 7 plugin – https://wordpress.org/plugins/contact-form-7/ for which our theme provides css support

Kind regards,

BoldThemes team

Hi,

In order to make the search field smaller, please add the following css statements to Appearance > Customize > General Settings panel – Custom CSS field:

.widget_search {
    width: 120px !important;
}

please change the value according to your needs.

If you do not want to translate the theme (which is the proper way), please do the following – edit functions.php in your theme’s folder and locate the following line:

esc_attr( esc_html__( 'Looking for...', 'medicare' ) ) 

Change the label according to your preference.

Kind regards,

BoldThemes team

Hi,

Currently this is not supported and can not be easily achieved with customization either – first reason is that CF 7 (plugin used for forms) does not support optgroups. And while this could be resolved by usage of some jQuery code, the second reason is that the dropdown is not actually a dropdown but fancified select box and that jQuery plugin does not support optgroups either.

Kind regards,

BoldThemes team

Hi,

We didn’t quite get the question – sorry for this – you want to use, or you do not want to use h tags in the slider? If you do not want to use the h tags, please remove the header element and use only text elements. Otherwise, please add the header element and choose the desired size – respective h tag element will be used in markup – as in our demo.

Related to woocommerce – please edit woocommerce/single-product/title.php and locate the following line at the end of the file:

echo boldthemes_get_heading_html( $supertitle, get_the_title(), $subtitle, 'large', $dash, 'btAlternateDash', '' ) ;

change it to:

echo boldthemes_get_heading_html( $supertitle, get_the_title(), $subtitle, 'huge', $dash, 'btAlternateDash', '' ) ;

this will change your markup to h1

Also please add following css statmenets

.product .headline {
    font-size: 35px;
}

to Custom CSS field of Appearance > Customize > General Settings panel or by using some other method in order to revert to original font size.

Kind regards,

BoldThemes team

Hi,

This indicates the JavaScript error on Customizer panel. Can you please send wp-admin credentials to info@bold-themes.com and we will escalate the issue to our developers? We will get back to you as soon as we get the information from them – most likely tomorrow.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Can you please provide some additional details

Thanks in advance.

Kind regards,

BoldThemes team

Thanks

Hi,

Please choose Yes for Open first item initially attribute of the Tab element and edit medicare/bt_elements.js file in your wp-content/plugins folder. Locate the following statement:

$( this ).find( '.tabAccordionTitle' ).first().click();

and change it to:

$( this ).find( '.tabAccordionTitle' ).last().click();

It should do the trick

Kind regards,

BoldThemes team

forget it, i found the solution..

Hi,

Thanks for the heads up, we have corrected the layout of the content – please check it out now.

Kind regards,

BoldThemes team

Hi,

Yes you can – you can use any of available demos.

Kind regards,

BoldThemes team

I’m purchasing this theme just now… Thanks for the help, team.

Hi,

You are welcome and feel free to contact our support at https://boldthemes.ticksy.com/ should you need any assistance. Our support team will be glad to help you.

Kind regards,

BoldThemes team

Hi,

Please refer to the article from our knowledgebase on how to get started with the theme: https://boldthemes.ticksy.com/article/7088/ or to our online documentation: http://documentation.bold-themes.com/medicare/getting-started/

Should you have any additional questions related to the theme, please submit a ticket at https://boldthemes.ticksy.com and our support team will be glad to help. That is the fastest and the most efficient way to get support.

Kind regards,

BoldThemes team

Hi,

There is no out of the box option, but you might give the following plugin a try: https://wordpress.org/plugins/customer-area/.

Kind regards,

BoldThemes team

Hi,

We have escalated the question to our developers – this is not possible out of the box but they will send us required code modifications. We will get back to you asap – most likely tomorrow.

Kind regards,

BoldThemes team

Hi,

Please do the following:

Edit medicare.php in your Medicare’s plugin folder.

Locate the following statements:

class bt_latest_posts {
    static function init() {
        add_shortcode( 'bt_latest_posts', array( __CLASS__, 'handle_shortcode' ) );
    }

and just after that add the following:

static function tokenTruncate($string, $your_desired_width) {
          $parts = preg_split('/([\s\n\r]+)/u', $string, null, PREG_SPLIT_DELIM_CAPTURE);
          $parts_count = count($parts);

          $length = 0;
          $last_part = 0;
          for (; $last_part < $parts_count; ++$last_part) {
            $length += strlen($parts[$last_part]);
            if ($length > $your_desired_width) { break; }
          }

          return implode(array_slice($parts, 0, $last_part));
    }

Than, locate the following lines:

if ( $show_excerpt == "yes" ) $output .= '<p class="btLatestPostContent">' . $post_item['excerpt'] . '</p>';

and change them to

$my_excerpt = get_post($post_item['ID']);
            if ( $show_excerpt == "yes" ) $output .= '<p class="btLatestPostContent">' . bt_latest_posts::tokenTruncate($my_excerpt->post_content,300) . '</p>';

The number 300 is the number of characters to extract. Please feel free to adjust this number according to your preference.

Kind regards,

BoldThemes team

Worked like a charm. Thank you!

Hi,

Please refer to the following ThemeForest’s article: https://help.market.envato.com/hc/en-us/articles/202821510 or this article from our knowledgebase: https://boldthemes.ticksy.com/articles/100002507 for the solution of the problem you are experiencing.

Also should you have any additional problems, please leave a ticket at https://boldthemes.ticksy.com/ and our support team will be more glad to help you. That is the fastest and the most efficient way to get support.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Ok, thanks for the clarification.

Kindest Regards,

Hrvoje

Hi,

Sorry for inconvenience, we have just released a new version – the notices shouldn’t be there now.

Kind regards,

BoldThemes team

Thanks for letting me know.

Kindest Regards,

Hrvoje

Hi,

This is not an error – you have checked the option Email Confirmation in the Cost Calculator’s settings – it’s just that the checkbox’s left margin is off so it seems like an error.

In general you might want to turn this option off – if you want the user to get the confirmation email, just check Send Email to Client.

To correct the margin, please add the following to Custom CSS field of Appearance > Customize > General Settings panel:

#bt_cc_email_confirmation {
    margin-left: 10px;
    margin-right: 10px;
}

Kind regards,

BoldThemes team

Hi,

In general, the images on demos of our themes are not licensed for distribution and for third party use. They serve for illustration purposes on demos. When you import demo content, they come in lower quality than on demo. You can always scrape them from our demo site, but this is on your own risk in terms of licensing.

Regards, BoldThemes team