391 comments found.
Hello
I am getting below error on google websmaster tools. Getting this error in below two url. I have also attached screenshot for the same. Please let me know which file need to be edit for the same. You can response to me on phototechnolabs@gmail.com
Error Missing: author Missing: entry-title Missing: updated
URL 1. http://www.phototechnolabs.com/contact-us/ 2. http://www.phototechnolabs.com/image-masking/
Please submit ticket also your support is expired friend.
support is expired so not be able to submit the ticket. Please help if you can.
Or just let me know which file and line need to change will do that by my self. Please help
Friend, sorry for delay. May i know exactly what u need to change that? does to modify any line of code?
I have updated website in google webmaster tool ( http://www.phototechnolabs.com). and getting below error in Structured Data.
Missing: author Missing: entry-title Missing: updated
For the page URL 1. http://www.phototechnolabs.com/contact-us/ 2. http://www.phototechnolabs.com/image-masking/
It’s ask me to update from the wordpress editing files.
Please let me know how can I edit from that from which file I can fix up the data.
Thanks Ron
Hi Ron,
http://www.phototechnolabs.com/contact-us/ 2. http://www.phototechnolabs.com/image-masking/ those both pages displays 404 error.Thanks, zozothemes
sorry for the inconvenience. It working fine now.
Ok there was lot of files connected for pages especially which line of code u going to edit it…
Hello,
I am submitting private ticket now.., please check and solve my theme installation error.., PRIVATE TICKET #1195010
regards,
yes got it friend , my team checking on it. They will let u know soon via ticket. Thank You.
There seems to be a problem with Mist theme when using PHP 7 or higher. Please advise, is Mist compatible with PHP 7? There seems to be errors with the menus and a few other things. The theme works great if i use a lower version of PHP but i have to use PHP 7 or higher due to other factors
Please submit ticket with issue will check sure it will work php7 version
Well my support time has run out. But this is a very simple basic question, is Mist Compatible and work well with PHP 7 or higher? I have a fresh install of wordpress and the theme as of 5/28/2017 on https://madhatstaging.com/mist. when running php 7, the pages in the admin backend when editing seem to load very slow, we are talking over 5 mins. It seems to get stuck when its just about to finish loading the bottom control section for the them on a page and just before loading VC. this is just one of the glitches/bugs with them theme. I can only guess its not compatible or is just not streamlined for PHP 7. That is unfortunate, bc this was my favotire theme
Mate i have checked myself with php7 version. All working great that’s y i have asked your login details to submit in ticket. Also did u updated theme and plugins to latest version? We an go through via ticksy support it was easy for me.
Hi, I bought mist and installed realestate demo, but zozo shortcode that used on in this page not working. I actived 5 require plugin. please help me how can I solve this problem
Please submit ticket with login details of the site will check… Also send screenshots too
How can I submit ticket? I don’t know where is ticket place
Here please https://zozothemes.ticksy.com/. Thank you.
thanks, I submit ticket
ok
hey the visual composer add on that you use is outdated and causes an error.. the author of the plugin has updated it… can you update
It’s already up to date . It was 5.1.1 now which was latest version.
what are yo talking about.. i am talking about Ultimate Addons for Visual Composer which fixes the problem in Version 3.16.12 [may 04, 2017]... i just downloaded your theme again and reset my WP to fresh start and the php error is still there…
the update log is here: https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199
and the error i am getting is: Warning: Illegal string offset ‘style’ in /wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 504
yes submit ticket will send updated version…
Hello,How to install switcher demo ?
Hey thank you for your purchase. Just install theme and required plugins then import demo what from want from the list of demo’s. http://zozothemes.com/wp/mist/Documentation/demo.html here you can get a clear idea to import demo. Thanks again. Have any other help please post ticket in our support center.
When will this theme be compatible with woocommerce 3.0?
Hey, We are testing compatible with WooCommerce 3.0. We willl release asap. Thank you.
Hi, how do I disable the SEO meta description output in the header of your theme?
This… <meta property=”og:description” content=”CONTENT HERE” />
It is interfering with my descriptions on Social Media sites.
Please post ticket with your site URL and login details to our support center. Thank you.
Do I really have to pay for support to submit a ticket?
I just need to know how to fix this issue that is caused by the theme. It is not from conflicting plugins or setup, your theme just doesn’t have a simple way to turn off SEO outputs. Could you please send a code snippet for functions.php file so this can be fixed?
paste the below function in child theme functions.php file and modify it.
function zozo_insert_og_meta_tags() {
global $zozo_options, $post;
if( ! is_singular() )
return;
$excerpt = '';
$content = $post->post_content;
$excerpt = strip_tags( trim( preg_replace( '|\[(.+?)\](.+?\[/\\1\])?|s', '', $content ) ) );
if( function_exists( 'mb_strimwidth' ) ) {
$excerpt = mb_strimwidth( $excerpt, 0, 100, '...' );
}
echo sprintf( '<meta property="og:title" content="%s" />', strip_tags( str_replace( array( '"', "'" ), array( '"', ''' ), $post->post_title ) ) ) . "\n";
echo '<meta property="og:type" content="article" />' . "\n";
echo sprintf( '<meta property="og:url" content="%s" />', get_permalink() ) . "\n";
echo sprintf( '<meta property="og:site_name" content="%s" />', get_bloginfo('name') ) . "\n";
echo sprintf( '<meta property="og:description" content="%s" />', $excerpt ) . "\n";
if( ! has_post_thumbnail( $post->ID ) ) {
if( $zozo_options['zozo_logo'] && $zozo_options['zozo_logo']['url'] ) {
echo sprintf( '<meta property="og:image" content="%s" />', $zozo_options['zozo_logo']['url'] ) . "\n";
}
} else if( has_post_thumbnail( $post->ID ) ) {
$thumbnail_src = wp_get_attachment_image_src( get_post_thumbnail_id( $post->ID ), 'full' );
if( ! empty ( $thumbnail_src ) ) {
echo sprintf( '<meta property="og:image" content="%s" />', esc_attr( $thumbnail_src[0] ) ) . "\n";
}
}
}
add_action( 'wp_head', 'zozo_insert_og_meta_tags', 5 );
I have already bought Mist for my domain name www.femmesdebusiness.com , my question is: can I transfer MIST for another domain name knowing that I will delete it from www.femmesdebusiness.com thank you
Nope my friend, one domain one license only also u bought this last year April also support expired. Better you go for new license.
I’m waiting for feedback from the my ticket https://zozothemes.ticksy.com/ticket/1075528
yes am on it…
Hi,
I have 2 questions.
1- I am making changes to the font color of menu but the remains in white.
2- The header seems to have an < hr > line across it, I had adjusting padding but it does not change.
Thanks
Hi,
Please submit ticket in https://zozothemes.ticksy.com and send login with that.
Thanks, zozothemes
Pre-sale question:
Is it possible to make the header full width instead of the content inside being boxed? All header samples are within the boxed dimensions. Please advise. Thanks!
Hi yes we can change it as full width using shall twick. Post ticket once you buy the theme. Thanks
Hi. The classic version installed. But doesn’t sound exactly the fields in the homepage. what can I do? And how Can I get shop(Woocommerce/Products) pages ? Thanks in advance (https://zozothemes.ticksy.com/ticket/1075528/)
site is broken, Please reinstall theme again and check
I’ve installed three times. what can I do right now
Hi please send website URL and site login details through support center to check it out. Thanks.
Excuse me What is the address I will send my information. (I sent my information by email)
Replying via ticksy….
I’m waiting for feedback from the form
ok
Hi. I am using wp 4.7.2 Does it run in this version?(Visual Composer). And there are two category in my “portfolio” page which are the referances and the services. I’d like to show the referance contents in referance page, the services content in the page. Is this possible ? ( Here is an example: https://www.youtube.com/watch?t=5&v=cB5ynx5Dqvo
yes it was possible with Mist theme. you can do it easily in mist theme.
Thanks for the reply. After 1 year, the existing plug-ins need updating I do with the money
ok
I don’t understand
Nope updates always free till lifetime.
Hello. We had a developer help us build out our site with your theme. Problem is we don’t have the access to update the theme and the developer can’t be reached.
Hi,
OK how can i help that? Hire my developer he will do the process what u needed.
Thanks, zozothemes
Maybe you misunderstood. I have access to the Wordpress backend. I could do the update myself, but my developer bought the theme on her Envato account and I don’t have the details to download the theme updates or anything since she bought it.
Ok but i need to verify license key as it was envato rule.
Thanks for the quick reply. Can I find that in the Wordpress site? Otherwise, I will ask her for it and see if she replies. Should I email you the Key instead of a comment here?
yes please please email to sathishmkm@gmail.com.
Hi there! Where can I fine the new Visual Composer files? I have updated the theme and plugins, but can’t update Visual Composer. 
Check our documentation http://zozothemes.com/wp/mist/Documentation/extras.html#collapseFourtyFive how to update visual composer.
zozo_modals when i click on the butom, modal open and then close automatically
Please post ticket in our support center with details. Thank you.
Is there any way to make the single post title responsive?
Hi yeah Mist comes with fully responsive. Have clarifications please post ticket with your site URL and login details in our support center. Thank you
Hello,
i kindly suggest you to adjust your customer service tone of voice. I’m a good client and usually your customer service is good, but that time I’m a little bit disappointed. This is what I just receive for your customer service:
ZOZO replied 4 minutes ago Mate it was coding changes, payme some $$ i will do that as it was customization part….
Did you hire an intern?
Thank you
Hi if customers asking custom work then they should go with premium separate support Mate. Else sure we will give free support. Thanks
Is it possible to change the layout of the portfolio detail page?
Hi yes you can use visual composer to create you custom portfolio details page using external link option in portfolio view more link. For any other clarifications please post ticket in our support center. Thank you.