289 comments found.
Hello,
I have imported the demo structure to the site & I am using “home 3” for my site. but there seems some issue with “Essential Greed”, as it is not being shown on the site.
Hello,
Please submit a ticket to our support system and provide us with website address and Wordpress admin panel details so we can check the issue.
Hi I would like to ask if there is fields in the back office of the theme for customize the color theme
Hello,
Thank you for your interest in our theme.
Yes, you can easily customize theme colors in the backend.
Hi,
Using this theme can we able to use amazon affiliate plugins like easyazon?
Hello,
Unfortunately we don’t guarantee theme full compatibility with third party plugins as they were not tested together. Each third party plugin has custom scripts which can cause compatibility conflict with the theme.
Hello, when i change the header / Top Panel style to the centered logo version, the search input disappears. The cart item is extended instead. Is there a way to get the search input also in this centered top panel style?
Hello,
Please submit a ticket to our support system and provide us with website address and Wordpress admin panel details so we can check the issue.
Hi Tony,
I have an issue with demo structure, At your site demo, home 3 page looks like this – https://i.imgur.com/2x0vPRe.jpg But, when i import dummy data, i get this – https://i.imgur.com/9M5EEWp.png
Can you help me get same structure as on your demo site? Or atleast guide me to create those 3 blocks from your home 3 demo site?
Cheers
Hello,
I already replied to your ticket. Please check it.
Our support forum is temporarity down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email tony@themerex.net
Hi, Can be managed as catalog only?
Hello,
Unfortunately by default Woocommerce plugin has no such functionality and you will need to use third p[arty plugins to achieve this.
Its not uncommon for Customers visiting a book store to click on a Book cover and see sample pages or the Contents page. Is this feature available?
Hello,
Unfortunately by default our theme has not such functionality.
I’ve ‘Grouped’ my Testimonials and added the following tag to the short code trx_testimonials 1. group=”my-book1” *using the url-slug or 2. group=”My Book1” * Group full name
This seems to make no difference as ALL the testimonials load on every book. I can find no further documentation regarding this feature and all the tags?
try_testimonials also uses a style tag e.g. style=”testimonial-3” in the example documentation. Where are these style settings stored. How do I modify or make my own.
Thanks in advance.
Hello,
You can check our documentation about testimonials shortcode here: http://booklovers.ancorathemes.com/doc/#sc_testimonialsPlease submit a ticket to our support system if you will still have issue with the shortcode.
I found the testimonials-1.php to testimonials-4.php template files & I can see how the settings are applied.
I still can’t see how to restrict Testimonials to a particular book?
Hi Tony, as I said, I have read your documentation. There is nothing ‘documented’ on how to use the Testimonial Group.
Hi Tony, I have submitted a support ticket as suggested. Do you have any further information forth coming on how to restrict Testimonials to a Book? I keep getting the same email replies for my question
>You can check our documentation about testimonials shortcode here: > http://booklovers.ancorathemes.com/doc/#sc_testimonials
Hello,
We replied on your support ticket. Please check it.
Hi guys, I noticed a lot of custom fields in the product page. How does the Booklovers theme use these? Is their any documentation coming for these?
Thnxs in advance!
Hello,
You can check our theme online documentation here: http://booklovers.ancorathemes.com/doc/Custom fields will be displayed on the product page.
Some pre-purchase questions>
1) Would this site be suitable to host and promote ‘free’ PDFs for download (like a series of different publications) and back issues?
2) Can it be easily enabled to allow ‘free’ as opposed to paid downloads?
3) Is it compatible with Easy Digital Downloads plugin?
Hello,
Thank you for your interest in our theme.
1. Do you want to add pdfs as products or just links for download?
2. You can check this info on woocommerce website: https://docs.woocommerce.com/document/digitaldownloadable-product-handling/3. Unfortunately we don’t guarantee theme full compatibility with third party plugins as they were not tested together. Each third party plugin has custom scripts which can cause compatibility conflict with the theme.
Pre-sales query: 1. Can I create multiple vendor accounts to upload books from different sellers? 2. Will you provide installation support?
Thanks
Hello,
You can create as many accounts as you want. I suggest to check Woocommerce documentation how to upload products from different vendors.
We can provide you with all required instructions how to install our theme.
Thank-you for your reply. I would like to know if I install the below mentioned plugin (multi vendor plugin), will it fullfill my requirements.
https://wordpress.org/plugins/dc-woocommerce-multi-vendor/ https://wordpress.org/plugins/wc-vendors/ RegardsUnfortunately we don’t offer installation of third party plugins. Please contact plugin developer.
Also we don’t guarantee theme full compatibility with third party plugins as they were not tested together. Each third party plugin has custom scripts which can cause compatibility conflict with the theme.
Is there a link to see the my account dashboard? I would like to see how it looks before buying. Thank you
Hello,
Unfortunately we don’t offer admin panel demo. You can get all required info in our online documentation.
Hello, Pre-Sales question
1) possible to have the site english and spanish
2) Ca i use this theme for sale items that guess can see just a brief about the book without the pay and after pay can see the entire book?
3) After pay user can download a book and add watermark at the downloaded file
Best Regards!
Hello,
Thank you for your interest in our theme.
1. Yes you can if you install third party plugin.
2, 3. You can check about such functionality in Woocommerce plugin documentation.
Hello,
I love your theme. Would like to know If I can use this for a book rental (library managment) website.
Hello,
Thank you for your interest in our theme.
Could you please be more specific how the website should function.
Thanks for your response. Basically instead of selling books, users can select and rent books at a stipulated fee.
In this case you will need to use third party plugins. By default our theme has not such functionality.
Hi, I would like to ask if your theme has unlimited colors so I could customize it? Thanks!
Hello,
Thank you for your interest in our theme.
You can edit any color in the theme if you have sufficient skills.
When will this theme support PHP 7 ?
I want to set up products which link to an affiliate site. Is there a way to NOT list the price of the product and to have a button that links to the affiliate site, since the affiliate my change the price of the product on their end without me knowing? (Here were some videos on how WooCommerce supports external products)
Setting Up External Products and Affiliates in WooCommerce https://bobwp.com/setting-up-external-products-and-affiliates-in-woocommerce/ WooCommerce External / Affiliate Product Setup | Upload WordPress http://uploadwp.com/woocommerce-external-affiliate-product-setup/
Hello,
Please submit a ticket to our support system and provide us with website address and admin panel login info.
Hello,
Thank you for your interest in our theme.
We are using Woocommerce for shopping functionality and do not restrict any basic functions of the plugin so if you can achieve this with Woocommerce plugin you are able to do this using our theme.
Hello, in the webserver we are running PHP 7 and there are errors with the Theme. In PHP 5 all was running normally. Is there a Update available for the Theme?
Hello,
Please submit a ticket to our support system and provide us with website address and Wordpress admin panel details so we can check the issue.
My support is not valid anymore 
You just updated your theme, but you don’t seem to support PHP 7
Our theme is fully compatible with PHP 7.
You can extend support on the item page.
Hello, In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is to try creating the ticket again. Unfortunately, the issue occured for reasons beyond our control. Please take our apologies for any inconvenience caused.
