1743 comments found.
Hello Dev, When I use bullets in Short description it does not appear there. Kindly advice what needs to be done to make the bullets appear on short description of the product page.
Hello Muzzy12!
Please submit a ticket in our support center and we’ll check it for you and provide you with proper instructions.
Regards, DFD Support Team
Hi, I’ve imported multiple layouts (7th, 14th, 38th and a couple more) – none of them have About Us or Contact Us pages. How do I get them?
That’s all I’ve got: http://imgur.com/a/JseHl
OK, found them – you have a separate layout for the pages. Thank you.
Hello Mixalg!
Glad to know that the requested pages were found. In case our assistance is needed, you are welcome to contact us.
Regards, DFD Support Team
Hello, I have downloaded but it has many error during the extraction and when I upload the theme on wordpress it is timeout. Please advise thank you very much
Hello Aecdevelopment!
Please check this article, it should help. You can also submit a request to get a free installation here if you want and our support will help you.
Best regards,
DFD team.
Thanks for the reply, but it didnt address the download part where the extraction prompt many errors where i click skip all in order to extract all.
Hello Aecdevelopment!
Please submit a ticket in our support center and we’ll check the issue for you.
Regards, DFD Support Team
Hi,
I really like your themes. I have installed and setup a shop theme in my site. However, I having some difficulties to display a product image in any of the the listed products. The main images are displayed as a link?
https://amabz.com/product/mspinn-flash/Also the theme is quite slow to load, is there any way I can speed it up?
Thank you
Hello Amab94!
Could you please submit a ticket in our support center and we’ll check the issue with single products for you.
As regards the loading time, it greatly depends on your server configurations etc, so please enclose your FTP access details as well, so we could test it for you and provide you with proper instructions.
Regards, DFD Support Team
Hello,
I am very close to purchasing a license for your Native theme. I have also been admiring your Ronneby theme.
For a few reasons, I have been more drawn to the Native theme. For one, it seems to me the Native theme is newer and being more actively developed, and that it perhaps follows more current design trends than the Ronneby theme. I would like to implement a slightly altered version of the metro grid style showcased in the Native theme ninth.
However, there several design UI elements in Ronneby theme third that I would like to use.
Could you tell me if it would be possible to affect a similar experience to these elements (itemized below) from the Ronneby theme, using the Native theme’s capabilities and options?
Elements of interest in “Ronneby — Third Theme” for porting to Native theme
- Frame padding around window (with pages scrolling inside frame and scroll bar at the right outside edge of the frame).
- Menu header located inside the frame.
- Sidebar menu (three-line hamburger icon turns black on mouseover, x cursor to indicate close when outside menu).
- Search triggers fullscreen with large text centered input field.
- full-width widescreen parallax-effect photo with title, subhead and view services button, stacked in succession on page.
Also, could you tell if the themes will work with plugins like SearchWP, WP Pro Advertising, or Ads Pro Plugin?
Thank you.
Hello Nilblank!
Thank you for paying attention to our theme,s we appreciate this very much!
As for your questions:
1.As we understood you are referring to the Scrolling content blocks module, which is currently not available within Native theme.
2. Could you please specify more details about the header displaying, so we could provide you with proper instructions.
3. As for the search, it is available in native as well, please check it in header section of this page.
4. With Native, you may create the row and set the image as its background with parallax effect and fill the row with any content you’ll be using.
As for the plugins compatibility, we’ve not tested the themes with the plugins mentioned.
Regards, DFD Support Team
Thank you for your speedy reply to my questions. It would be most appreciated if you could answer these follow-up questions, so I can make my decision about which of your themes is the most appropriate to purchase at this time:
- Referring to my earlier question about creating a similar effect in the Native theme ninth, with the floating frame seen in Ronneby theme third. To be clear I was referring to the white frame that seems to float on top of the content, at the outer edges of the window. This is very evident when first landing on (http://rnbtheme.com/third/). When scrolling the page content appears scroll inside this frame. I think this would be a very appealing design element to recreate as an option in the Native theme. My question was whether this was something that could be done with the Native theme now, or whether this was something that could be added to the theme in an update soon? Or perhaps, would you be able to point out the pieces of code in Ronneby that made this design element possible?
- In this Native theme (http://nativewptheme.net/ninth/), there a certain elements I would like to know if I can change to suit the needs of my projects:
- The Metro grid in this theme, starts with a full-width landing image/content element. Scrolling down, this is succeeded by a grid made up a series of line that follow as such: 1 line made up of 4 small squares; 2 lines made up of 1 large square, and 2 lines of 2 small squares each; then 1 line of 4 small squares; and so on. Would it be possible to replace the large squares with rectangles, equal in dimension to 1 small square height and 2 small squares width? The ultimate idea would be to create a metro grid structure that would display as follows: 1 line made up of 1 rectangle, and 2 small squares; alternating line of 2 small squares, followed by 1 rectangle; and repeated son , with the rectangle elements alternating from right to left with each successive line.
- The information displayed inside the individual grid squares is, I believe: category, date, title, excerpt, and author. Will it be possible to adjust these to turn of display elements, so that only the following elements would display (category, title, excerpt)? I would like to be able to have posts with no date or author. Also, is it possible to have a post with multiple categories, but select only a single one to be displayed in the grid view?
- I believe there is a translucent grey over-screen on the grid elements, giving the photos a muted/greyed effect. Is it possible to change the way this is displayed so that there is no muting of the pictures? And also, is it possible to have the title sit on a darker translucent bar (that expands to include the excerpt on mouseover) that does not cover the entire photo but is limited to the text elements, where they are (expanded or contracted by mouseovers, etc.)? If these features are not available in Native yet, I would highly recommend providing more of this sort of functionality in future updates. Being able to control these elements more granularly will make the theme extremely useful and portable to many varied projects.
- Finally, using this theme (http://nativewptheme.net/ninth/), is it possible to instead of having the page end in a footer, to have the more content items auto-loaded into the grid when reaching the bottom of the page?
Thank you again for all your help. I look forward to using your very excellent themes.
Hello Nilblank!
Please find our replies below:
1. As we understood from your last reply, you are referring to the white frame around the page. This feature is available within Native theme as well.
2. The demo layouts are all customizable and you may add and remove the elements from them, a well as mix different layouts.
3. You may easily achieve the desired displaying of the portfolios using the Portfolio module and setting the custom sizes to the portfolios thumbnail images.
4. As for hover style, for the ninth demo, the blog posts are displayed in ‘Overlay’ style, which has this style by default. The hover options are available for gallery and portfolio items within Native.
5. You may use the lazy load within Native in order to load more items like shown here:http://nativewptheme.net/home/blog-lazy-load-pagination/
Hope to see you among our happy customers:)
In case any questions appear, you are welcome to contact us via this form so you could provide us with the screenshots of the elements in question and we could be more helpful to you.
Regards, DFD Support Team
Also I would love to be able to test the theme first. Where could I do this?
Hello Taylakay!
Please get in touch with us through our Themeforest profile contact form and we’ll check what we can do for you.
Best regards,
DFD team.
Hi there. I’m thinking of purchasing your theme. A few questions first please. 1. Does your theme have typekit integration or would I have to install the typekit plugin? 2. Also I looked at all your demos and really didn’t like so many animations. I’m assuming these can be turned off. Are there any options to adjust the animations. I noticed in other VC themes you can change the speed and direction of elements animated in or just turning them off altogether. 3. Is it easy enough to customise the icons. I prefer to just be able to upload icons directly into the media library and add through the icon module in VC. Is this how it’s done. I hate having to FTP and stuff around with CSS files like some themes. Thank you!
Hello Taylakay!
Thanks for paying attention to our theme!
As for your questions:
1. The typekit is not supported at the moment but our theme supports generated webfonts upload.
2. The animations can be disabled from the shortcode directly. We can also add an option to enable/disable animation from the theme options in one of the nearest updates.
3. There is an option to add custom icon fonts in our theme, please check this article.
Best regards,
DFD team.
Guys,
What’s the issue with VC and Native? Backend editor = if i remove image and save, the changes are not saved. When I switch to frontend = lags
Also the support tickets we lodged in your support center seem to have vanished? Could you also tell us where we can see our previous support tickets.
Many thanks
Hello HardcoreThemes!
As for the VC image changing issue, it is not theme related, it’s the way like VC works. Please make sure that new image was loaded after you change it before you click Save changes button. The VC needs the image to be completely loaded via Ajax before you close the shortcode pop up to keep your changes. As for the front end editor, it is not quiet fast by default but as far as we extended the default functionality of VC with our custom shortcodes, it takes a bit longer to proceed. As for your support tickets, they are being forwarded to our support service (we use the Omnidesk at the moment which is similar with the Zendesk used by Envato) and they are visible for our support team at the moment only. You will get an email notification as soon as our support proceed your request and you will also get all the history to your mailbox. As far as it’s a weekend at the moment, we have only several members of our support staff at work at the moment what causes a delay in proceeding of the support requests, sorry. You will get a reply shortly, sorry for inconvenience.
Best regards,
DFD team.
hello you have a discount plan?
Hello Ctrlhelp1!
Could you please specify what exactly you mean?
Best regards,
DFD team.
examples: %10 discount ı have 38 $ 
for 24 hour
Hello Ctrlhelp1!
Sorry, but the requested service is not available.
Regards, DFD Support Team
Hello! Please update the Woocommerce template. The product variation does not work. \woocommerce-release-3.0.7\templates\single-product\product-image.php
Update:
/themes/dfd-native/woocommerce/single-product/product-image.php
/themes/dfd-native/assets/css/woocommerce.css
woocommerce releases 3.0.7….... \dfd-native\woocommerce….. update the Woocommerce template.
Hello Buran120!
The uupdate for WooCommerce was released quiet long ago. Please make sure that you have the latest version of the theme. Please submit a ticket here if you need our assistance.
Best regards,
DFD team.
Sorry but the product variation does not work, the pictures do not change. Problem in the file product-image.php. Check yourself, create a variational product with pictures
Please submit a ticket here with the description o the product you have problems with, we’ll check it on our dev platform and mail you the solution back.
Best regards,
DFD team.
Thank you!
No problem, looking forward to your request.
Best regards,
DFD team.
Hallo, I installed the theme but I am struggling to change the logo. I read in other support answers that I must change the logo in theme options>header style options>header style chosen. However its not clear for me how to choose a header style or what header style is. I imported the fourth’s content
Hello Lionelkrieger!
We used the 8th header style for the front page on that demo and header style 9 for the portfolio inner pages. Here are the links to our theme documentation for header style 8 and header style 8. Here also is the link to articles with Head tag. We can also assist you with that if you submit a support ticket here.
Best regards,
DFD team.
Thank you. I was able to edit the header following your answer. Now I need to know how I can edit the inner page header image. I think its called the stunning header. I just cant find the option in header options. Thank you for your quick response. Love your work
Hello Lionelkrieger!
Glad to help you!As for the requested options, please find them under Theme Options > Header Options > Custom header options sectio.
Also, please check this post:
http://nativewptheme.net/support/theme-options/custom-header-options
Let us know if any questions appear.
Regards, DFD Support Team
Hi guys, What about unicode and emojis? Seems like they do not get accepted so far? Is that on the list?
Hello Rianling!
Could you please specify more details about your request and submit a ticket in our support center.
So our support team could check it for you and provide you with relevant information.
Regards, DFD Support Team
Hey there!
I have serious issues with installing the theme to my wordpress-site. I tried to install the theme over wordpress uploader, but it does not seem to accapt the zip or the content of it. I used dfd-native.zip and everytime I try to upload it just gives me an error and if I may want to try it again. I tested my wordpress with the test installation of other themes and they worked just fine. I don’t know if there is something wrong with the package or I don’t see the mistake. But I tried it multiple times with diffrent packages and unpacking and repacking it, with no sucess. Please help!
Thanks a lot in advance
Hello Oberhafenpost!
Thank you for choosing us!
The issue you’ve described seems to be connected with the insufficient server configurations, so it doesn’t allow to upload the theme pack via WordPress admin section.
So we recommend you to install the theme via FTP, as described in this post (FTP Installation section).
Also, we suggest you our assistance with theme installation.
Please check this article and submit a ticket and we’ll be glad to help you.
Regards, DFD Support Team
Hello Author, I have imported front page demo successfully but I am having trouble in importing demo content from “HOME” and “PAGES”. Can you please help in this problem? I have added following line in wp-config.php file define(‘WP_MEMORY_LIMIT’, ‘3000M’);
Also I have already added following code into php.ini file, just in case. upload_max_filesize = 1000M post_max_size = 2000M memory_limit = 3000M file_uploads = On max_execution_time = 180
Thank you in advance
Hello Ivijayofficial!
Thank you for choosing us!The requested pages need to be installed on your site as a separate layout.
While installing the content via Demo Importer the theme options and Revolution sliders will be overwritten and you’ll get only the ones from the last installed layout in the end. To avoid that, we’d recommend you to use WordPress importer to install additional layouts/demos. Navigate to Tools > Import > install and activate the WordPress Importer > and select the content.xml file to import the content from \wp-content\themes\dfd_native\inc\demo-data\ 27_pages\folder. More details can be found in this post: http://nativewptheme.net/support/first-steps/demo-content
In case you need our help, please submit a ticket in our support center and we’ll help you with content import.
Regards, DFD Support Team
Hello! Nice theme. Can I deactivate smooth scroll?
Hello RockStarPanda!
Thank you for your attention to our theme, really appreciated.
As for your question, smooth scroll animation can be easily disabled using theme options section.
Regards, DFD Support Team
The demo import buttons to not work at all on my install. Any idea how to fix this.
Hello Jamiec1!
Please submit a ticket in our support center and our support team will check the issue for you.
Regards, DFD Support Team
Hi, it’s possible sidebar category in the single portfolio ?
Hello Sabrina1!
Thank you for your attention to our theme!
If you have purchased the theme, please submit a ticket in our support center and we’ll check it for you.
In case it is presale question, please contact us via this form and specify more details about your request so our team could be helpful to you.
Regards, DFD Support Team
Hi!
I have some problems I hope you can help me.
This is the website http://www.brunetticapri.it/
-First of all there is a responsive problem. The homepage is set on “one page scroll” mode. It doesn’t appear correctly if I use some resolutions like the iPad one. I use this tool to check the different resolutions http://quirktools.com/screenfly/#u=http%3A//www.brunetticapri.it/&w=1024&h=600&a=22&s=1 . Can you check please?
-is there a way to don’t put the menu on the custom header? this make my header less visible mostly on mobile. I want to display the menu first and than the image of the custom header.
Thanks !
Hello Therealdiamond!
Could you please submit a ticket in our support center and mail us the access credentials to your site and specify more details about the desired header appearance, so we’ll be able to check it for you.
Regards, DFD Support Team
I just submit the ticket. Hope to hear you soon. Thanks!
Thank you for reply.
Sorry, but we’ve not received the ticket from the user ‘therealdiamond’.
Could you please mail us your purchase code via this form and we’ll create the user in our support forum for you and check the issues and help you.
Regards, DFD Support Team
I sent the purchase code. What I have to do now?
Great, we’ve received the email and our support manager will contact you back asap.
Regards, DFD Support Team
Great! I’ll wait for him.
OK, in case you have any questions, you are always welcome to contact us.
Regards, DFD Support Team
The background video does not open on the mobile phone. Any problem with the responsive?
Hello Purpleprofile!
The video background is disabled for mobile devices as far as most mobiles do not support HTML5 video tag. Please submit a support ticket here if you want us to enable it for you.
Best regards,
DFD team.
Hey guys, I have used your theme Ronneby for a few of my projects. Now I’m diving into Native. So far, I can say, great job!! I am sure, it will be another great success! Keep doing what you are doing. Cheers Florian
Hello Florian!
Thank you for choosing our themes and for your kind reply!
We are grateful to your for this.
In case you have any questions, you are always welcome to contact us!
Regards, DFD Support Team
