Hi!

I have excluded those pages to make the demo import file light weighted. However, you can download the full demo contents import file from the following link.

: http://jmp.sh/eLNyQlN

Thanks,

PearlThemes

Hi,

Ensure you are editing the revolution slider slides according to the Revolution Slider guide that can be found online here: https://www.themepunch.com/revslider-doc/layer-styles-positioning/

Also check your plugin conflicts by deactivating all extra plugins if that fixes the issue. If the problem persists, then create a support tick on our support site and our support team will help you to resolve this issue.

Support site link: https://www.pearlthemes.com/support/

Thanks,

PearlThemes

Hi Lynn,

Thank you for your such good words for MedicalGuide.

I will recommend you to use the following plugin to reorder your any posts or custom post types.

: https://wordpress.org/plugins/post-types-order/

Feel free to ask me again if you still would need any help from my side.

Thanks,

PearlThemes

Hi,

Can you revert that change you made to hide the banner? So that I can help you to hide only the image banner and leave the breadcrumbs part as it is

Kind Regards,

PearlThemes

ok..i have done it adding

.sub-banner .banner-img { display: none; }

But it the woo commerce doesnt work.

Thanks

Hi,

Breadcrumbs are not being used for the Shop pages as those pages are only first level and only product goes under Shop while shop is already in the menu.

Still want to enable? Create a ticket on our support site and support team will help you to achieve it.

Support site link: https://www.pearlthemes.com/support/

Thanks,

PearlThemes

Hi,

You can do that by adding the following code to the Customizer > Additional CSS box.

.sub-banner .paging ul {
    display: none;
}

Thanks,

PearlThemes

Hi there,

You can achieve it directly from the Revolution Slider’s settings. You can select Custom under Main Slider Settings > Slider Layout and specify your minimum slider’s height.

Hope this helps.

Thank you,

PearlThemes

But what do I have to put in each section?

Original string: ?? Text domain ??? Text context ??? Replacement string ???

I can not open the ticket. It tells me that the purchase code is not correct. And it’s the one I have.

Hi,

Original string = the string you want to change of a theme. Test domain = you need to use as it is for all strings replacement. Text context = no need to add it. Replacement string = the string you have at the place of original string.

That plugin is only if you want to edit a few strings of the theme. If you wan’t to translate the whole theme then that way is not recommended and you should go with PO & MO file method that is a standard way of translation.

If you don’t know how to translate the theme through PO & MO file method then contact me at hello[at]pearlthemes[dot]com and I will help you in this regard directly.

Thanks,

PearlThemes

Hi,

Thanks for your good words for this theme

Yes, you can enable the Time Table and Appointment form with Resolution slider from Customizer > Slider options panel as displayed in the following screenshot.

: http://jmp.sh/ofo7TGQ

However, there is no option to use contact form7 at the place of appointment form under revolution slider. If it’s important for you then you can hire our customization services for this purpose.

Thanks & Regards,

PearlThemes

Hi,

1- For now there are three revolution sliders (import files) comes with this theme to use along with Revolution Slider plugin.

However, we have it in our plans to add a custom slider in the upcoming theme updates. If you would need it right away then you may hire our customization services for this purpose.

2- You can edit the contact pages contents through Contact Pages’ editing/adding pages. Some contact pages settings can be configured through Customizer > Contact Page options panel.

3- This theme is fully translation ready so you can translate it to your language using PO & MO file method easily.

Or you can use the following plugin if you want to just edit those strings.

Text domain for this theme is: pearl-medicalguide

You can reach our support site and create a ticket if you still would need any further assistance: https://www.pearlthemes.com/support

Best Regards,

PearlThemes

Hi!

1- I am confused about your first question. Please can you explain little more which corporate color do you want to change? Would be great if you provide a related screenshot.

2- For the second question’s answer please consult the following FAQ.

: https://themeforest.net/item/medicalguide-health-and-medical-wordpress-theme/17947528/faqs/29734

Thanks,

PearlThemes

Hi,

In the link does not answer my question of how to activate the slider.

Thanks.

Hi,

The plugin author doesn’t allow to theme authors like us to provide activation key within the theme bundle. You have no need to activate it as it’s bundled within the theme.

However, if you want to get some kind of support for this plugin then you would need to buy it separately otherwise I don’t recommend you to buy it and use it as it is.

I hope you will understand. Let me know if you still have any query in this regard.

Thanks,

PearlThemes

Hi!

The WordPress theme update process is very simple. First of all take a backup of current theme files. After that download the installable theme zip file from your theme forest account, unpack the zip file in a temp directory, delete the old version theme directory and moves the new theme directory to the wp-content/themes directory.

If anything goes wrong you can restore the old version easily using FTP.

For any further help you can reach our support site and create a ticket here: https://www.pearlthemes.com/support/

Thanks,

PearlThemes

Hi Maria,

Mind creating a ticket on our support site? Our support team will take care of you. Also provide a link to your site that page when you create the ticket.

Support site can be found here: https://www.pearlthemes.com/support/

Thanks,

PearlThemes

Hi,

You can edit the Doctor’s post type slug in the same “class-pearl-doctor-post-type.php” file on line # 39.

See this helping screenshot: http://jmp.sh/ZEe7qKW

After changing the slug, ensure to re-save permalinks settings on the Settings > Permalinks page to avoid any “Page 404” error.

Kind Regards,

PearlThemes

Thank you too much. I was do that, but didnt re-save permalinks settings

I am glad to know your issue has been resolve this way

Best Wishes,

PearlThemes

Hi,

- You can signup on the support site using your item purchase code here: https://www.pearlthemes.com/support/get-register/

- However, sad to hear about your login problem. You should contact Envato’s support in this regard here: https://help.market.envato.com/hc/en-us

Thanks,

PearlThemes

Hi Maria,

- This theme supports WPML plugin to make your site multilingual. If you are using an other plugin then let our support team try to fix your issue if they could.

Create a ticket on our support site: https://www.pearlthemes.com/support/

- Get directions map is not support on other pages. If it’s important for you then you can hire us for it. Get in touch with me directly through my profile contact form here: https://themeforest.net/user/pearlthemes

Thanks & Regards,

PearlThemes

Hi,

Thanks for purchasing Medical Guide theme.

Mind creating a ticket on our support site? Our support team will take care of you.

Support site link: http://pearlthemes.com/support

Regards,

PearlThemes

Hi,

Thanks for buying Medical Guide theme.

Seems like your server is running an older PHP version. Please ensure you are running PHP version 5.6 or greater.

However, the WordPress require PHP 7.0 or greater. For more details please consult https://wordpress.org/about/requirements/

Best Regards,

PearlThemes

Hi!

Please contact our support team through our support https://www.pearlthemes.com/support/ site and they will help you in this regard.

Thanks,

PearlThemes

Thanks.

You welcome

Hi!

Sorry for the inconvenience. We are communicating with the hosting provider to get it fixed.

I will update you here once it’s up.

Thanks for your patience.

Hi there,

The demo site http://www.pearlthemes.com/theme/medicalguide/ is up.

Thanks

Hi Erika,

I have tried the appointment form on your site and it’s working fine for me. Have a look at this screenshot: http://jmp.sh/p2i0zE3

Do you still have any issue in this regard?

Thanks & Regards,

PearlThemes