21 comments found.
this error when i want to transfert my website in localhost 0 Failed opening required ‘C:\xampp\htdocs\dsp\components\com_sppagebuilder\parser./../helpers/helper.php’ (include_path=’C:\xampp\php\PEAR’)
I need help
this error when i want to transfert my website in localhost 0 Failed opening required ‘C:\xampp\htdocs\dsp\components\com_sppagebuilder\parser./../helpers/helper.php’ (include_path=’C:\xampp\php\PEAR’)
how to desactive this mesage Hi! I’m Adhavi, The lead developer at Joomlabuff. I love to build Joomla Templates! Thanks for visiting this website, feel free to drop us a line! Website: http://joomlabuff.com
your ticket was answered . kindly check your ticket status
how to desactive this mesage Hi! I’m Adhavi, The lead developer at Joomlabuff. I love to build Joomla Templates! Thanks for visiting this website, feel free to drop us a line! Website: http://joomlabuff.com
your ticket was answered . kindly check your ticket status
I want to modify the menu at the bottom of the home page what can i do
will you please explain your requirement in detail. please use our help desk to support related questions. this commend section we used only for per-sale questions.
One cannot see the logo from IPad (suggest you take a look at https://demo.joomlabuff.com/landscapist/ from IPad, then you will know what I am talking). This is a very serious problem, please kindly fix it soonest, ok?
https://drive.google.com/file/d/1jNIs2ZWmCmIcrb_AVhj1TtBSo76e9yGW/view?usp=sharingHi. Add your logo for mobile and will be shown. You can add different logo color for mobile
@vicky2395 from what i see your support is expired. Please check and if you need our support you need to renew it. Thank you, and let me know about support
I did add mobile logo, when you use cell phone to look at, there is no problem at all, but when you use IPad, then there’s a problem, you can’t see at all., it’s your design defect and very serious problem , can you please fix it. Can you also use IPad to look at your own website?
My service validly is over, but it’s your problem, you should fix this soonest, I don’t have to pay you for solving this problem.
Hi, From what i see all are ok. I just checked and all are ok. I think is only from you…
please tell me your tablet’s model no. ok? I test in ipad 2018 & ipad mini, it’s cannot see the logo.
@vicky2395 No offence but as i said this is only on your tablet. No issues found , Second, please renew you support and after this, open support ticket to check your site, but, again, all are ok on our demo, i tested and re-tested on all resolutions. What resolution have your tab? And what browser do you use? On mozilla, chrome and defult tab browser are ok.
ipad’s resolution is 2048*1536 pixel, app: chrome & safari.
Thank you. Please renew your support, to have our support. and open ticket https://joomlabuff.freshdesk.com/support/tickets/new
I purchased your theme, I want to ask some questions, where do I post my questions?
Can I get support? I updated to Joomla 3.8 and SPP is throwing an error in the backend.
Sure you will get support, please create a Ticket in our help desk our support staffs will assist you with this.
Thanks for the quick response. All fixed now. Thanks.
It’s my pleasure to help you mate, Also please consider your ratings in Themeforest. i have seen you have already write a review with 3 stars if possible please make it 5 stars. your 5 star ratings means a lot to me 
I have emailed you my reasons for not giving you 5 stars.
Your email is not received please drop us a line to following email help@joomlabuff.com. we will satisfied your needs to get the 5 stars then
Hello. After update sppb and helix all iconfonts go to hell…. iconmoon add to template two times, in css two times…. this is not good css….
Hello, Please use latest version of our theme. You can download and install theme from template folder. First make full backup then you can update. If still the same, please open ticket with url, licence key, ftp, super admim user, pass to check your theme.
We tested latest version from folder template and is ok, no issues. That issue was fixed.
Thank you
I have last version temolate.
Hi, Please open ticket to check your website. I need to check css file, possible to have an issue there.
Best regards.
Sent!
Hi, i recieve and i sent you back. Regarding slow support, your firsg email was help for form, then I figured it out. Thanks. And we didn’t recieve anything else from that day. And after i recieve your email i answer you back fast. Best regards
Go and check your email. You still have not answered my question!
Go and check your email. You still have not answered my question!
Go and check your email. You still have not answered my question!
I sent you 2emails, first with instructions, second with update and video screen ho to add.
Hi okanime, I didnt recieve any email from you in past 2 weeks. Please check and send me email for fast support. Thank you, and after email sent, if you dont get any response in 1 hours, write here that message was sent. Maybe we don’t recieve it, or sometimes some emails are in spam.
there are some JS errors on your demo page. http://demo.joomlabuff.com/landscapist/ could you check it please
Thank you for letting us know the issue. We will check it soon and let you know once fixed .
Hello, I would like to buy that template but there are still JS errors on demo page. Did you check that yet?
Hi mate Will you please clear your browser cache, because we have updated demo few days before. this must be from your browser cache. if again the same error shows please send tell me which error showing to you now. so that i will fix it immediately
Is that ok now mate? If still you face that problem please let us know. its our duty to fix the problem.
Great to see that you will try to fix issues. I checked again in private windows in chrome and firefox. Still “Uncaught TypeError: $ is not a function at custom.js:2” and some download failures for icomoon.woff fonts
Thank you again for letting me know this mate, i just started to fix this issue now. please wait for a moment i will fix this and let you know with in few minutes.
Hi mate, Please check the Errors now. i just fixed this issues. now everything is fixed I perosnally thank you for letting me know the issue.
Hi, looks fine now. thank you! Are changes in current release yet?
Yeah we have updated the package as well. When you purchase you will get error free package so no need to worry mate.
Sorry but download package is not updated and fix not included. Please update download pack and make sure fix is included
Hi mate, we have submitted to envato, it will be update in themeforest your download page shorlty. usually envato take few hours to update our submissions.
if the package is urgent just create a ticket in our help desk mate i will send you the brand new package to your email now.
Hello, I create a ticket yesterday but no answer yet. Please upload bugfixed release here or send it to me in support ticket
wait for a moment mate i will check it and send you the bug fixed version now
I’m thinking of buying a template like this. I have some questions: 1. Which page builder is this template using? is it sp page builder? 2. Which framework? 3. I will like to use this without K2. Is the joomla articles styled as well? 4. Can I change the colours or am I stuck with green. 5. Does it support google fonts
Thanks.
Hi mate, Thank you for interest with our template, i will clarify your doubts now. 1. We have used SP Page Builder Pro version in this template 2. We have used Helix framework in our Landscapist joomla template 3. Yes, you can use joomla Articles instead of K2, if you stuck with styles contact us any time we will apply the styles for you 4.Yes, You can change any colors you want, you have theme options in backend. 5.Yes, template support Google fonts you can change any font in backend settings.
Thanks again for interest with our template, if you have any questions feel free to contact us any time. always love to help you
You haven’t updated this template to the current sp page builder version. Why?
Hello, We update with regularity but sometimes is possible they to add new version after update. Can you send us email please to send you latest version ? We will make new update next week .
what is the email address?
Support is very slow and so far non existent from these developers. Still waiting for answers to the questions I asked 4 days ago.
Sorry for the inconvenience our support staffs in a vacation. They will be back tomorrow. And your ticket will be solved soon. Due to vacation only our support little delay please wait for a moment . Your problem will be solved soon.
Hi okanime, I didnt recieve any email from you in past 2 weeks. Please check and send me email for fast support. Thank you, and after email sent, if you dont get any response in 1 hours, write here that message was sent. Maybe we don’t recieve it, or sometimes some emails are in spam.
Good work!
Thank you.
Fantastic work. GLWS
Thank you
nice work ! I wish you all the best for your sales
Thank you
Congratulations! Awesome Work! GLWS
Thank you bro
Congratulations! Nice Work, Good Luck With Sale 
Thank you
Congratulations for excellent work and sales!
Thank you
