1411 comments found.
Hi,
Can I add ‘next news’ and ’previous news’ at the bottom of every news?
Thanks
HI!
Just add same tags in the news items.
Hallo
I try to update the LayerSlide and the process never complete
the message is:
An error occurred while updating LayerSlider WP: Update package not available.
The version I have now is “Version 6.4.0” and it try to update to “Version 6.5.1”
Hi, sorry for this delay. Can you please contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access? We will check your installation and give a feedback to you.
Hi, i have some problem with Theme, my website dosnt work and show this error : Fatal error: Call to undefined function scalia_page_title()/......page.php on line 3.
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap. Please provide your ticket number after submitting.
How do you change the portfolio detail item special slug from `portfolio` to something else?
Hi, sorry for this delay. would you be so kind to contact our support team at https://codexthemes.ticksy.com/ ? our support team will check ist asap. Please provide your ticket number after submitting.
Scalia Theme Options>Fonts> Does not work. I can’t change the size of the sources in any menu. do you need activate something? TK
More than 5 months ago that I bought template and now is when I have to build the page and i don’t have support.
Hi, please be so kind contact us via our contact page at https://themeforest.net/user/codexthemes and provide your purchase code, your URL as well as wp-admin access details and ftp access. we will check
I’m interested in the possibilities of displaying products in the catalog. http://codex-themes.com/scalia/ 1) Is it possible to display a side column with categories in the left side widget on the store page? like here http://easycaptures.com/fs/uploaded/1127/2102084052.jpg
http://www.newsmartwave.net/wordpress/porto/classic-original/product-category/accessories/ 2) Is it possible to output goods not in a grid but in a list, as it is implemented here? http://easycaptures.com/fs/uploaded/1127/4701506544.jpg http://www.newsmartwave.net/wordpress/porto/classic-original/product-category/accessories/Hi, sorry for this delay.
1. if you wish to add a left sidebar on the shop page , so you can easily do this (you need just to activate it in page settings, http://codex-themes.com/scalia/shop/) However if you need the exact design of the categories widget as on your website, so here some coding is needed to restyle the current Scalia style
2. no, unfortunately we do not have such view
LayerSlider product activation was canceled on this site? Cannot updater nor import templates.
Hi, the templates of Layerslider is a premium feature of LS; it is developed by LS team and we are not allowed to distribute it. You can use LayerSlider in its full functionality, including our own theme’s slides.
Do the portfolios and galleries of scalia or visual compouser support 360º images? As do for example other tools like facebook or flicker
Hi, no, unfortunately there is no such option in Scalia
tk
You are welcome
Is there a way to remove the time stamp on the news style 1 page?
Hi, sorry for this delay, we have overseen your request here. Would you be so kind to contact our support team at https://codexthemes.ticksy.com/? My support colleagues will help you asap. Please provide your ticket number after submitting
PRIVATE TICKET #1262231
Is there a way to have the menu (On Mobile Screen sizes) to CLOSE after it is clicked?
http://codex-themes.com/scalia/starting_page/themes.php?page=scrollex On mobile, your menu wont close after clicking.Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ ?
Hi there my theme has stopped working and is preventing me from updating my site and i am unsure how to fix this – can you please help? thanks
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap. Please provide your ticket number after submitting.
How do I fix navigation bar spacing. I updated to the latest version now I have extra padding on top and bottom of my logo and navigation bar.
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap.
Hello, I know I dont have support anymore, but the theme has outdated templates on it and then I have trouble with woocommerce (like the translations cant read the right strings) could you update the theme templates for the translations to work please? I can’t use it this way :/
please can i have an answer
Hi, can you please contact us via our contact form at https://themeforest.net/user/codexthemes/ and provide us more details on what kind of issues exactly are you experiencing? Thanks
Hi, I will buy the theme but I have a responsibility first. I did not see the YouTube icon in the demo. How can I add?
Hi, sorry for this delay, I was on the road. It can be added using theme options of the theme
When will the site be ready? This is the second week. Why are you delaying this simple support? Is this how you treat clients?
This is the TICKET #1217504 again. I require urgent support with the installation of scalia one-page demo (child theme).
I have already provide website details and ftp details.
James
Hi, we have already replied. There are several issues with settings on your server. Please adjust this settings and let us know. Thank you
Hello, the settings have been changed to the recommended settings. You may continue now. TICKET #1217504
James
Hello, I amended the changes hours ago. Do i have to wait another day?
Hi, we are working at this now. We will let you know in the ticket
Hi, everything resolved, please check
Hi,
Why does the cart icon show in top with chrome but is not there in IE and Firefox?
Thanks
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap.
Hi – thought I liked your theme, your theme is out of date and not compatible with latest version of woocommerce – had to use version 3.0 to get the product images working properly sacrificing the cart as that only goes up to version 2.6 – disappointing the lack of necessary updates on your part.
Hi, please accept our kindest apologize, we are working on the next update now and hope we will release it next week. Thank you for your understanding
what is the menu plugin called and is it in the demo content?
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap.
Hello,
Nice theme. I require support installing this one-page demo.
James
Hello,
I have submitted a ticket and still waiting for a response. Can you response quickly.
James
Hello, i am still waiting.
Hi, thank you for your purchase. we have replied per mail
Thanks Gregory. I just replied your email.
Hello Gregor,
Can the work be done faster? We have a project to complete.
Best regards,
James
Do I really have to wait 24 hours to get support? I am still waiting Gregor. Thanks.
Hi James, sorry for this delay because of the differences in timezone. I have got your details and we will accomplish this today.
That’s fine. I am waiting. Thanks
Hello, how long do we have to wait? You make a statement then disappear for 24 hours. We are still waiting
Why are you wasting other people’s time? Why does it have to take 5 days to provide support? I have been waiting for days.
Hi, sorry for this delay, I was on the road. Could you please provide your FTP access as well via a ticket at https://codexthemes.ticksy.com/? You have a multisite, we need to remove one existing theme and on your installation it will work only via FTP. Please provide your ticket number after submitting. Thanx
Hello,
I have opened a ticket. This is the TICKET #1217504
Urgent help is required.
Thanks James
Hi, we have got your ticket, thank you. My support colleagues will check this as soon as possible. Sorry for any delays because of the weekend.
Hello, what is the progress? I am still waiting for support.
When will it be ready? This is the second week.
Hi, we have already replied. There are several issues with settings on your server. Please adjust this settings and let us know. Thank you
Hello, Could you please tell me where I can find in the code (which file) the part that says “Show All” in a portfolio page where the filters are (ie: http://codex-themes.com/scalia/portfolio-overviews/masonry-grid/two-columns/). I’d like to change it to something else.
Many thanks
I have made the update but I have a problem with LayerSlider WP 6.5.1 update, can I have the file to but it manual at ftp?
Hi, sorry for this delay . would you be so kind to contact our support team at https://codexthemes.ticksy.com/ ?
