616 comments found.
Everything was fine while setting up your business theme but suddenly My site logo and menu are not in same line. Can you please tell me a quick way to do it. Its bit urgent.
Hi.,
Kindly send us the page link,where you have issue. So that we will have a clear look from our end. Then we’ll help you to get rid of it.
Regards., BuddhaThemes Support.
Hi there, I have some more problems, in my post I can’t load the featured image and also will need to set up the fonts for the posts because now is showing completely different from the HomePage. It seem like the template is not working properly, you can see here: http://www.dermatologija-metkovic.com/2017/07/01/potkozno-masno-tkivo-saveznik-ili-ne/?preview=true. Either the new page that I’ve created is showing the same way: http://www.dermatologija-metkovic.com/kolagen-indukcijska-terapija-dermaroler/?preview=true and I can’t load the featured image. Can you help me please? Thank you very much! Love the template anyway! 
Hi design2play.,
1) We have fixed the featured image issue in your site. The issue is due to the external plugin “Ultimate Shortcodes”. We have disabled that plugin and the issue has been resolved.
2) Regarding your font issue, can you please send us some screenshots so that we can get a clear idea of your issue so that we can help you better.
Regards., DesignThemes Support.
Hi there! Thank you very much, but how can I add screenshots? Where is the “Attach” link? For ex this page: http://www.dermatologija-metkovic.com/kolagen-indukcijska-terapija-dermaroler/?preview=true uses Times Roman instead of Montserrat for H3 Heading. Why is that?
“1) We have fixed the featured image issue in your site. The issue is due to the external plugin “Ultimate Shortcodes”. We have disabled that plugin and the issue has been resolved. ” Does this mean that I can’t have the Shortcode Plugin with the Featured image both available at the same time? Thank you for the answer!
Hi design2play.,
1) Please have a look at this video http://recordit.co/Gf1VUFmHwY for changing the font family of the text in the page that you have asked.
2) Yes the Shortcode Plugin is conflicting with our theme. Please ask the plugin support team to check what is the issue.
Regards., DesignThemes Support.
the priority theme is updated at 2.7 but the child theme is at 2.6 from the download…....so im still having the same issue with woocommerce
Hi Colmmc.,
We will not update our child theme files in our theme updates. This is only for the user purpose. The user can use it for theme customization and style changes. If you are using any woocommerce files in your child theme, just download the woocommerce files from our main parent theme and overwrite in the child theme and have a look.
Regards., BuddhaThemes Support.
having problems with woocommerces it appears there are conflicts and in status section it says :
Overrides priority/woocommerce/archive-product.php, priority/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.1.0, priority/woocommerce/cart/cross-sells.php version 1.6.4 is out of date. The core version is 3.0.0, priority/woocommerce/checkout/form-billing.php version 2.1.2 is out of date. The core version is 3.0.9, priority/woocommerce/checkout/form-shipping.php version 2.2.0 is out of date. The core version is 3.0.9, priority/woocommerce/checkout/payment-method.php, priority/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0, priority/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.0.0, priority/woocommerce/loop/add-to-cart.php version 2.5.0 is out of date. The core version is 3.0.0, priority/woocommerce/loop/loop-end.php, priority/woocommerce/loop/loop-start.php, priority/woocommerce/loop/pagination.php, priority/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0, priority/woocommerce/single-product/price.php version 2.4.9 is out of date. The core version is 3.0.0, priority/woocommerce/single-product/rating.php version 2.3.2 is out of date. The core version is 3.1.0, priority/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.0.0, priority/woocommerce/single-product/short-description.php, priority/woocommerce/single-product/tabs/tabs.php, priority/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0, priority/woocommerce/single-product.php
Hi.,
It seems that you are using a very older version 2.6 of our theme. Please update our theme with latest version 2.7 to fix the issue.
Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., BuddhaThemes Support.
hello i have purchased your priority theme and I am using the Aquarium template: I have an issue with the menu bar its not fully responsive on mobile, I changed it a little to make it transparent.
the other problem I have is adding variable products in woo commerce using the theme
please advise
the domain is : http://demo.seasynergyireland.com
Hi Colmmc.,
1 ) We have checked your site and menu is working fine on responsive mode. Refer the screenshot given below
http://prntscr.com/fqd4h1 http://prntscr.com/fqd50n http://prntscr.com/fqd5762 ) If you want to use variable products then you have to install below plugin,
Plugin : https://wordpress.org/plugins/woo-variable-product-add-ons/
Regards., BuddhaThemes Support.
Hi there! Need some advice on how to set up the theme to be responsive for mobile? Something is not working well… Thank you. (Here you can see: http://www.dermatologija-metkovic.com/home/?preview_id=2172&preview_nonce=95b12ae849&_thumbnail_id=-1&preview=true). Thank you!
Hi Design2play..,
Kindly mail us your FTP and WP Login Credentials along with the screenshot of the issue you’re facing through the right bottom form @ http://themeforest.net/user/buddhathemes .so that we will check the issue and fix it ASAP!!.
Regards., BuddhaThemes Support.
Hello. I have a question about adding my new style.css file to the theme. How can I do that? Because I want to change the colors completely and none of the colors from the drop down menu is ok for my design. Is there a way to add that new style.css to the drop down menu under “Theme Skin”. Thank you! design2play
Hi.,
Do you want to create a new skin color, then kindly refer the below knowledgebase link for how to add a theme skin,
Refer : http://wedesignthemes.com/support/knowledge-base/how-to-set-up-the-custom-skin/
Regards., BuddhaThemes Support.
Hi there, How can I make slowly the testimonial carrousel in Priority Page Builder ….. it is too fast to read the lines there …
Thanks
Hi.,
Kindly refer the following knowledge base link for increase or decrease the value of testimonial carousel.
http://wedesignthemes.com/support/knowledge-base/how-to-adjust-the-speed-of-the-testimonial-carousel/If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Please help us by taking a few minutes to tell us about the service that you have received so far.
Please rate the quality of service you received :
http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Regards., BuddhaThemes Support.
Thanks, but I can´t increase the value …. pls check my version of the file is https://prntscr.com/fmmb5j
I tried:
1.- To Change the value ´1´ for many options 5, 500, 5000, 50000: Nothing happened
2.- Changing the line “scroll = 1” by this line “scroll:{items:1,duration:500},” and changing the value 500 for to many different: nothing happened
I wiil appreciate your help.
Thanks Chris
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Pre Sale Question: Please, Can I use other event plugin? I did like to use Calendar Event WD
Hi.,
Thank you for your interest on our theme.
Sorry we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Hello, when running the installation for the required plugins I get:
Installing Plugin BuddhaThemes Core Features Plugins (1/14)
An error occurred while installing BuddhaThemes Core Features Plugins: Download failed. A valid URL was not provided.. Installing Plugin BuddhaThemes Appointment Addon (2/14)
An error occurred while installing BuddhaThemes Appointment Addon: Download failed. A valid URL was not provided.. Installing Plugin BuddhaThemes Property Addon (3/14)
An error occurred while installing BuddhaThemes Property Addon: Download failed. A valid URL was not provided..
Can you let me know what I need to do to fix this?
Thanks
Hi!.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
Does WPML translate texts automatically? Or do the texts first have to be translated and then inserted? Thanks
Hi ManuelMor.,
You need to translate the theme content text and the WPML plugin will not do it automatically. Please let us know if you have any queries.
Regards., BuddhaThemes Support.
Hello, I am intrigued because in the contact forms, when you press the intro key, the form is sent from any space, even if you have just put the name …
Thank you
Hi OchoalCuadrado.,
Can you please send some screenshot of your issue, so that we can check and let you know.
Regards., BuddhaThemes Support.
Image capture: https://1drv.ms/i/s!Ah8RHWmm4B0ohBujZ38lpO1PrDDM
Video capture: https://1drv.ms/v/s!Ah8RHWmm4B0ohBkqNIh4bikRFlxW
Thanks…
Hi OchoalCuadrado.,
Oh it seems that we would have set only the 2 fields as mandatory in our demo contents. You can easily update all the fields to be mandatory from the contact form 7 plugin option. Please have a look.
Regards., BuddhaThemes Support.
Hi, Is “Priority theme” multilingual? Thanks
Hi.,,
Thank you for contacting us.
With Priority, you can build a multilingual website but a plugin will be required for it.
We recommend and have fully tested WPML plugin.
Regards., BuddhaThemes Support.
Hi, I purchased the priority travel theme but when building the pages I do not see any sample layouts for creating Travel packages as displayed on this example page – http://wedesignthemes.com/html/priority/travel.html please advise where I can find / import templates for travel packages that will include pricing, photo options, descriptions etc as per a travel website. Thank you
Hi Brentcarpenter.,
Get into Admin Panel > Appearance > Priority Options > Importer here you can import the demo content.
Refer : http://prntscr.com/fdatww
Regards., BuddhaThemes Support.
I don’t have the option to select an icon in the animated number element. How do I do this with Visual Composer? Thanks
Hi Avenuea.,
Sorry for the inconvenience , get into the file path wp-content/plugins/buddhathemes-core-features/visual-composer/modules/ there replace the file animate-number.php with the below file.
File Link : https://www.dropbox.com/s/phh7whf148qzwj6/animate-number.php?dl=0
Now you can add a icon to the animate number module.
Refer : http://prntscr.com/fdatj2
Regards., BuddhaThemes Support.
How do I get rid of the space between the last element and the footer?
Hi Avenuea..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes .so that we will check the issue and fix it ASAP!!.
Regards., BuddhaThemes Support.
You built this theme but didn’t put it in it’s own subdirectory? So when you unzip the theme you dump all the php code into the /themes directory? really?
Hi Flaktrak.,
You can just extract the theme files inside the folder named “priority” and upload that folder inside the themes folder.
Regards., BuddhaThemes Support.
Hi there,
I’m having troubles setting up the Intro Box call-to-action. For some reason, it changes the text from white (which appears the be the default) to grey and the button is totally gone. Do you have a demo on how to set these up somewhere?
Thanks!
Hi.,
Kindly refer the below video link for how to use intro box,
Refer : http://recordit.co/p04XS20pD3
If you still have any difficulties, kindly send us some screenshot/video where you have the issue. So, that we will have a clear look from our end.
Regards., BuddhaThemes Support.
How do I get the title with diagonal striped line beside it? Tried every piece of content and setting. I even have your demo files installed and still can’t find how you did this. I’m actually not finding the majority of the features that are shown in your demo – do you have to use the page builder to get these features?
Hi.,
Do you want to add a title like the screenshot http://prntscr.com/f9xvyl ? then kindly refer the below video link.
Refer : http://recordit.co/2RJS3ys2q5
Regards., BuddhaThemes Support.
Can you please provide instructions with Visual Composer?
Hi Avenuea.,
Sorry for the trouble, as of now we have a few default modules only. So, if you want to use the title section them you can manually paste the shortcode under the text block.
Shortcode :
[dt_sc_title type="h3" style_pb="hr-title-3" icon="" link="" margin="" font_size="" font_color="" align="" class=""] Title Comes Here [/dt_sc_title]
Regards., BuddhaThemes Support.
How do I achieve “Half Background Color With Background Image – 1”? I can’t get one half of a column to cover the entire half of the column – always has a border. Is there a widget or something I’m supposed to use for this?
Hi.,
Kindly refer the below video for how to add a background image with background color.
Refer : http://recordit.co/lAbbpI3WvC
Regards., BuddhaThemes Support.
I need instruction with Visual Composer.
Hi Avenuea.,
Sorry for the trouble, in our updated version we just add some of our pre build modules. There would need to be some adjustments made to allow that, but anything is possible for our future updates we’ll add this to our future update list to discuss with our team. Probably we will fix it in our future update.
Regards., BuddhaThemes Support.
