163 comments found.
Does this have any particular styling for tables? If yes, can you please share the page from the demo where it shows a table?
Also, is there a particular support website? or it all happens here through comments?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hi,
I just installed your theme & I uploaded Demo-Content on same, but my top Header is not actually showing as shown in actual website, and neither I am finding any setting of same, Pls do needful.
Website is www.ecosonic.in
Regards Naresh +91 9717407484 paneru.n@gmail.comHi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
hello , if i want to change in inc/backend/meta-boxes.php then how can i include it in child theme . i upload that file in child theme and also add require in function file of child theme . but gives me error . please guide me
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hello dose it support RTL??
Hello,
Thank you for your contact.
Currently, the theme doesn’t support RTL but we will try to update it in next version.
Beside, you can see our theme, it supported RTL. https://themeforest.net/item/factory-plus-industry-factory-engineering-and-all-industrial-business-wordpress-theme/18828996?s_rank=1Thanks.
If I change name of page (Services , Projects) content on that page is gone away . so in short if my slug change to service to any other name . content not show below it . so how can I change name of my services and projects page . please advice me
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
If I change name of page (Services , Projects) content on that page is gone away . so in short if my slug change to service to any other name . content not show below it . so how can I change name of my services and projects page . please advice me
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
your given link is not working . please help me ASAP . my problem is still not solved . i need your urgent help
your given link is not working . please help me ASAP . my problem is still not solve . i need your urgent help
Link Working fine, please check it again – https://steelthemes.ticksy.com/submit/#100009839
No. its not working from my side . it gives me error 500. please forward this issue to theme developer
please forward this issue to theme developer .
Hope you submitted ticket. 
Thanks
Hey,
I have downloaded and installed the HubFactory theme on http://new.b-r-k.co.il/ and everything good expects from that I don’t have the option to change the style and features of the theme in an easy way, changing the logo, menu header style… etc…
Can you please help me?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
I open the web over the phone but the text is displayed like the picture below. It is not responsive
http://www.snap2send.com/ItHi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
I have sent an email, my email mazlie83@gmail.com
Hello, sorry for my english (Google trad) I have recently encountered a problem with your “FactoryHub Service” item. Indeed, when adding this item to my page, I have an error that appears in my console Firebug>
POST http://localhost/noirot-manutention.fr/wp-admin/admin-ajax.php 500 Internal Server Error 384ms “NetworkError: 500 Internal Server Error – http://localhost/noirot-manutention.fr/wp-admin/admin-ajax.php"
And when I update my page, I get this error on frontpage:
Fatal error: Uncaught Error: Call to undefined function factoryhub_get_image() in F:\wamp\www\noirot-manutention.fr\wp-content\plugins\factoryhub-vc-addon\inc\shortcodes.php:522 Stack trace: #0 F:\wamp\www\noirot-manutention.fr\wp-includes\shortcodes.php(345): FactoryHub_Shortcodes->fh_service(Array, ’’, ‘fh_service’) #1 [internal function]: do_shortcode_tag(Array) #2 F:\wamp\www\noirot-manutention.fr\wp-includes\shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(fh_sec…’, ‘do_shortcode_ta…’, ‘[vc_empty_space…’) #3 F:\wamp\www\noirot-manutention.fr\wp-content\plugins\js_composer\include\helpers\helpers.php(275): do_shortcode(‘[vc_empty_space…’) #4 F:\wamp\www\noirot-manutention.fr\wp-content\plugins\js_composer\include\templates\shortcodes\vc_column.php(51): wpb_js_remove_wpautop(‘[vc_empty_space…’) #5 F:\wamp\www\noirot-manutention.fr\wp-content\plugins\js_composer\include\classes\shortcodes\shortcodes.php(473): include(‘F:\\wamp\\www\\noi…’) #6 F:\wamp\www\noirot-manutention.fr\wp-content\plugins\js_comp in F:\wamp\www\noirot-manutention.fr\wp-content\plugins\factoryhub-vc-addon\inc\shortcodes.php on line 522
My site is hosted locally and also on remote server and the problem appears on both servers.
Thank you for your help
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
.
Hi When I want to open the website in customize mode it gaves me the following error: “Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.”
although I tried default theme and It works! and How can I install the demo! Thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
I already did
how can I install the demo!!!.. there is no theme options.. no demo importer!!!
ok.. dont answer.. I found out _
Ok great 
Hello, I am using your theme and I love it, but I would like to know how to get the classes for flaticon icons and activate visual composer.
Thank you in advance.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
hi,
i just apply this theme, need some help here.. why is it looking like this? http://ptganesa.com/product-category/continuous-level-measurement/and i already place the Downloadable files but there is no button to open the downloadable files..
if you need the login, where i can send it?
thanks before, best regards.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
am’i must submit a ticket there? or just wait here will suffice?
Hi, Mobile menu is not showing and its taking only the default color (yellow), I have tried using the customized color and adding css, its not changing for factory hub elements. Need to change yellow color to #66bad1. Thanks,
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Okay. I submitted in your website. PRIVATE TICKET #1228269. I havent got reply for the below msg.
“When connecting API I am getting this error. The OAuth Personal Token could not be verified. Please check that the Token has been entered correctly and has the minimum required permissions.”
This theme is not worth for money. User Interface is really bad. Why would a user go to customize option and import settings. Colour is not changing globally if i add css in custom style and in style.css. Need to change code manually for each page.
After all the struggle when reached you guys explaining menu is not showing in mobile. I got a reply saying to update the theme.
You guys should have checked when releasing the theme. Its complete waste of time editing the theme which was already built.
Kindly fix this fast or refund the amount.
Thanks.
Hi,
We replied your ticket, please follow the forum
Thanks
Hello, We bought this theme 2 week ago. Theme is superr
I have a question. I bought it for my customer. Now We want to install Fuctory hub on my own site.Can we do it? Can I use a theme in other sites?
Thank you 
Hi,
If you used for customer, then u want to buy again for another site
Thanks
Should I use it only once?. There are lots of homes page. I used home 3 in my costumer. Can I use home 4 for me?
Hi,
One license for 1 site. So, if u want to use it again. You must want to buy again.
Note: Many homepages are given by us for one license
Okey. Thank you 
Hi,
I have bought the factory theme. I need to urgently know how to setup the 3 content sections in the header which site to the RIGHT of the logo with the icon? Its not covered in the documentation and I have installed theme demo 2.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hi,
Thanks but this doesnt help me. this seems something so straight forward and yet seems missing??
Hope you got reply, please follow it
Thanks
2. How can i sort out the subscribe function on the footer? 3. change theme color?
Lovely theme by the way 
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
hi there,
kindly take a look at my site, i tried my best to follow your instructions
but fell short. could you kindly advice how to get my headers right?
visit our location – hours – send us a mail part
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Nice theme, cant wait to start working on it.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Hi. Could not write to your support website. http://take.ms/kfT0I
Question: There is no accordion/tabs addon in Visual Composer List (https://goo.gl/uFXjsy). And after import demo content I see only shorcode (https://goo.gl/NY2z6s). How can I add tabs like in your demo website? http://take.ms/rgsLT
Thx
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100009839 our support team will help you ASAP.
Thank you very much! 
Please submit valid purchase code
It’s wonderful, but I can’t verify my account on your website. After my trying verify with evanto it redirect me to the begin of verify process. And it endless. https://goo.gl/qytc11
Can you help me with my question, please?
OK, Please send us your purchase code to iamsteelthemes@gmail.com
Thanks
Sent