520 comments found.
Hello, with the latest update of the restaurant add-on the menu columns stopped working. See page http://www.ristorantecamelot.net/le-nostre-proposte/ and http://www.ristorantecamelot.net/la-nostra-cucina/. They should have 2 column layout. Help?
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Ok, done. Hope to hear from you soon! Could you please respond directly to web@nuovaera.info?
Hi.,
When we try to login your site it causes the issue. We are from India. So, kindly unblock the Indian IP or any security features. Our IP will be changing periodically – 103.207.13.198
Refer : http://prntscr.com/fpklhm
Note : We have sent a reply to your web@nuovaera.info id also.
Regards., DesignThemes Support.
I’ve sent another message with all the credentials.
Hi.,
Sorry for the inconvenience, still we can’t login to your WordPress site,
Refer : https://prnt.sc/fq0emt
So, kindly unblock the Indian IP or any security features. Our IP will be changing periodically – 183.82.250.203
Note : Your Ftp details work fine.
Regards., DesignThemes Support.
Ok try now (your IP is in the whitelist of the security plugin, and i unblocked it from our server) – can’t you unblock your IP directly from that page?
Hi.,
We can’t unblock our IP address directly from that page,
Refer : http://recordit.co/XtR5LEjdet
Regards., DesignThemes Support.
Can you try now? Your IP is in the whitelist
Hi.,
The issue has been resolved. Please have a look.
Refer : http://prntscr.com/fr2djm
Ratings
We hope you had a great experience with our theme and support,Please take one minute to share your feedback by clicking on a rating below.
Please visit below video link for how to rate our theme:
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Regards., DesignThemes Support.
Hello, Please help. Im getting this error when the site is loaded on php55 “Fatal error: Call to undefined function mb_convert_case()”
Also the site will not load on php56 or php70
Fatal error: Call to undefined function mb_convert_case() in /home/queenk/public_html/wp-content/themes/veda/functions/register-widgets.php on line 40
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for fixing the fatal error.
http://wedesignthemes.com/support/knowledge-base/mb_convert_case-fatal-error/Regards., DesignThemes Support.
Presale Question: Do you also provide the demo page sections as pre built readymade blocks, which can be used in the builder as drag and drop. Or should i manually need to configure using builder?
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, we give the demo content for the pages, post, portfolio, etc as like our demo site. After import the dummy content you can edit the content or just drag and drop the modules as per your needs. or if you wish you can create the pages with visual composer modules as per your needs.
Note: Images are not included in theme package.
The images which we have used in the demo are all licensed images. If you need to use those images, we can send you the purchase links. Dummy image will be present instead of original image. You need to replace your own images.
Regards., DesignThemes Support.
Do you provide Activation code for 3rd party plugins (Slider Revolution) ?
Hi.,
Sorry, The plugins that come along with the theme is copy of the licensed plugin. We do not provide license/Activation code to any of the plugins. We just provide the copy of the licensed plugin.
If you need to update the plugin file you need to get the latest version of files from us and update the files, Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Regards., DesignThemes Support.
Hi, How can you change the font color of the title of the page, but I want to put different colors on different page
Hi Cmontufar..,
1) It seems that you are asking about the breadcrumb section title. Kindly add the below given code in your custom css.
.main-title-section h1 { color: #f0f; }
Change the hexa-decimal code “f0f” with your respective color code.
2) Its not possible add different colors on different pages.
It seems that your support expired on 26/05/2017. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
Regards., DesignThemes Support.
It’s very hard to find a solution to a problem on your support forum. When i import a revolution slider demo, i find it hard to edit or remove the text on the sliders. Can you please tell me what to do in that regard?
Hi Richame..,
Kindly refer the below given screenshot in order to edit the text on the slider
http://prntscr.com/flz0apRegards., DesignThemes Support.
Hi,
How did you insert the image to the mega panel on your “my fashion sample page” “home menu” on the right. You have four columns, three to the left was text and the fourth column has an image with the girl wearing LOVE shirt. There was no option on the menu page to insert the image. Can you update me on how you got it done. Thanks!
Hi Boostgraf.,
We have inserted the girl image from the home menu background option as shown in this screenshot http://prntscr.com/fljj9g Please have a look and let us know if you have any queries and we are ready to help you.
Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential customers.
Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Designthemes rocks… thanks!
Hi Boostgraf.,
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.
Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi rsriram,
Thanks for the update. Here is a problem with the front page woo product display. Let me know where to fix it asap. Thanks!
How did you add the image to the home mega menu on myfashion theme?
Hi.,
Let us know the page link where you have the home page mega menu question so that we can check and let you know.
Regards., DesignThemes Support.
Hi,
How did you insert the image to the mega panel on your “my fashion sample page” “home menu” on the right. You have four columns, three to the left was text and the fourth column has an image with the girl wearing LOVE shirt. There was no option on the menu page to insert the image. Can you update me on how you got it done. Thanks!
Hi Boostgraf.,
We have inserted the girl image from the home menu background option as shown in this screenshot http://prntscr.com/fljj9g Please have a look and let us know if you have any queries and we are ready to help you.
Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential customers.
Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi,
I have some pre-purchase questions:
i want to sell to my clients this theme. My idea is to show them all demos. When they will love one of theme and tell what demo they want for their website i will pay to you a regular licence. But my question is not about licences, i know how this works.
My question is: Can i show a page where my clients will have all the demos to select one of them? (Like you make in themeforest)
I need to use wordpress multisites to show all the demos?
Can i hide a demo theme that i don’t like from demos page? The demos themes comes with all them images?
Will you help me to configure in my ftp server all this i want to do with this theme if i can’t be myself who i do it?
Thanks for your time, Awesome theme!
Hi.,
It is not a problem for us to install the theme demo in your server, but there are some disadvantages.
1) It will take more time to install all the demos in your site and it is chargeable. It may take more than 10 days to complete it.
2) All the images that we have used are licensed images, so you need to purchase all the images separately to show it in your site.
So the better option is to show the demo to your client from our site and purchase the theme.
Regards., DesignThemes Support.
Hi Designthemes,
Thanks for developing the veda theme. How did you setup the mega menu on the fashion theme on veda. I imported the dummy content, but the mega menu wasn’t working. Let me know asap. Thanks!
Hi.,
Kindly refer the below video link for how to set up mega menu.
Refer : http://recordit.co/0E5zIXGtU0
Regards., DesignThemes Support.
Hi rsriram,
Thanks for the update. Here is a problem with the front page woo product display. Let me know where to fix it asap. Thanks!
How did you add the image to the home mega menu on myfashion theme…
Hi.,
Let us know the page link where you have the woocommerce issue and home page mega menu question so that we can check and let you know.
Regards., DesignThemes Support.
Hi,
My visual composer frontend doesn’t work.
Thanks in advance
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
How to configure WHMCS with your Hosting theme
Hi xulfee.,
Sorry but WHMCS software cannot be integrated with our hosting demo.
Regards., DesignThemes Support.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/ Thank you, we look forward to helping you!
VEDA | Multi-Purpose Theme
is all demos is free or i must choose one of theme ?
Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/ Thank you, we look forward to helping you!
Hi, i have small problem with pretty photo when added from option of an image when clicked on :
the image appears always with a title on the top.
How to remove this title ?
I have used the author email on his profile but i did not get all answers.
Hi.,
We are sorry this has happened. We will do my best to help you.
So, kindly send us some screenshot with page link where you have the issue along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So, that we will have a clear look from our end.
Regards., DesignThemes Support.
Hi.,
We are sorry this has happened. We will do my best to help you.
So, kindly send us some screenshot with page link where you have the issue along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So, that we will have a clear look from our end.
Regards., DesignThemes Support.
Hi.,
We are sorry this has happened. We will do my best to help you.
So, kindly send us some screenshot with page link where you have the issue along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So, that we will have a clear look from our end.
Regards., DesignThemes Support.
Hi.,
We are sorry this has happened. We will do my best to help you.
So, kindly send us some screenshot with page link where you have the issue along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So, that we will have a clear look from our end.
Regards., DesignThemes Support.
Hi.,
We are sorry this has happened. We will do my best to help you.
So, kindly send us some screenshot with page link where you have the issue along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So, that we will have a clear look from our end.
Regards., DesignThemes Support.
Hi.,
We are sorry this has happened. We will do my best to help you.
So, kindly send us some screenshot with page link where you have the issue along with your login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So, that we will have a clear look from our end.
Regards., DesignThemes Support.
It’s ok i have sent you a new message. thank you.
Hi.,
Kindly send us the page link where you have the issue along with your login credentials, so that we will have a clear look from our end.
Regards., DesignThemes Support.
i have sent you an image ? just tell me how to hide the title as shown on image
Hi.,
From the image, we cannot guess what css should be added to remove the section. Just send us the page link so that we can check and let you know.
Regards., DesignThemes Support.
try to add pretty photo option to this image on this demo http://wedesignthemes.com/veda/wall-decor/home/decor-gal2/
I did not get the ftp acount from my client till now, i will communcate it to you soon as i get it.
Hi.,
Kindly refer the video link for how to use pretty photo image.,
Refer : http://recordit.co/zRH8YGrhVF
Regards., DesignThemes Support.
Ok that what i do, but why i have a title ‘elements” on the top left of the image when i opened it ?
is the theme is compatible with mailchimp ?
Hi.,
1 ) Kindly send us some screenshot/video, where you have the title element. So, that we will have a clear look from our end. Then we will help you to get rid of it.
2 ) Yes, our theme is compatible with mailchimp. Kindly refer the below knowledgebase link.
Refer : http://wedesignthemes.com/support/knowledge-base/mailchimp-integration/
Regards., DesignThemes Support.
i have sent it before using message system on your author profile, The problem was the alt attribute on the image, it was taken from media title after upload. So problem solved.
Is there a specific style for mailchaimp newsletter on the theme or i have to make it manually ?
Hi.,
1 ) Glad that you have solved the issue.
2 ) Yes, in our theme we have 7 kind of styles for the mailchaimp newsletter module.
Page Link : http://dummy.wedesignthemes.com/veda/biz/test-newsletter/
Refer : http://prntscr.com/flwzh2
Regards., DesignThemes Support.
Hi I am facing problem with Header. I have added Header in Buddha Options, but when I open website it doesn’t show any header despite I added custom menus as well. Please help why is this not showing on website.
Hi Tanvirasghar.,
Yes, we are ready to help you. Kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes. So that, we can check and have a clear look from our end.
Regards., DesignThemes Support.
I meant, the website and the slider are FULL WIDTH but the pages and the HEADER changed to BOXED, maybe due a misconfiguration of visual composer options, plese let me know what I should do
Hi.,
We are ready to help you.
Unfortunately, without looking at the backend, we cannot troubleshoot the issue. So, kindly send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Regards., DesignThemes Support.
My website changed from full width to boxed size and I have not seen the option to put it back on full width, please let me know
Hi.,
We are ready to help you.
Unfortunately, without looking at the backend, we cannot troubleshoot the issue. So, kindly send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Regards., DesignThemes Support.
One question, there are no social sharing buttons? Do I need to use an external plugin?
Hi Patak.,
Sorry for the inconvenience , in our theme we do not have social share button. It you need you can use any third party plugins. Like,
https://wordpress.org/plugins/wp-social-sharing/Regards., DesignThemes Support.
Hi, how to make an image cover the whole of the column.
Thank you
Hi Envator..,
Please be more specific about your query with some screenshot also mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we can help you better.
Regards., DesignThemes Support.
please i will give all details soon to see the website, i have sent a screenshot for that 4 days ago using your author profil mail, and till now you ask me the same question
Hi Envator..,
The question that we asked above was posted 18 days ago. In your another comment you told about the title issue and only for that we asked the screenshot and page link. Can you please send us those?
Regards., DesignThemes Support.
i have sent it before using message system on your author profile, The problem was the alt attribute on the image, it was taken from media title after upload.
there is a specific style for mailchaimp newsletter or i have to make it manually ?
Hi.,
1 ) Glad that you have solved the issue.
2 ) Yes, in our theme we have 7 kind of styles for the mailchaimp newsletter module.
Page Link : http://dummy.wedesignthemes.com/veda/biz/test-newsletter/
Refer : http://prntscr.com/flwzh2
Regards., DesignThemes Support.
