12 comments found.
Purchase code: 843e8e27-5265-4540-91d8-089a6a906925 – 3 Apr 2019
Hi, buy your template. Please can you tell me how to change the full screen video. It is version 6 for html. Thank you
please send your problem support rudhisasmito@gmail.com
Hi,
The theme is great, thank you for making it. I have an issue with the email form. It returns notification emails with”undefined”errors.
I saw someone else was having the same problem and updated the form-process.php file to include the subject variable, but it returns the same error.
The screenshot https://prnt.sc/frjyl3 references a file called form-scripts.js but my version of the template does not have this file. Is this missing?
Hi,
Thank you for contacting us, Regarding your question,
we have fixed this problem, update mainfile by downloading the template again. check change log here :I hope it will help you.
Regards, Rom
I could not get it to work. Google blocks the attempt to use the email address as a security threat.
Hi,
maybe this can help you. How to fix Gmail SMTP server “cannot send error” https://youtu.be/3jgTNYnnh3M https://support.google.com/accounts/answer/6010255?hl=enRegards. Rom
didnt work
Hello.
I just downloaded your HOAX html template, but I can not seem to find where I must put the link to the youtube video for the youtube video background. Weirdly in the html of the exact page has one online, there is no such place in the code of the index.html (v3)
Could you please let me know where to put the link to the video for the youtube video background?
Thank you in advance for any solution.
I have bought the HOAX templates and it will not let me open any of the versions in muse.
also I am using a Macbook
Hi,
Thank you for purchasing HOAX.Regarding your question.
i think you wrong purchase, this is HOAX template for HTML not for Muse version, please read the title and item description. if you’re looking HOAX muse version you can get it on here https://themeforest.net/item/hoax-creative-multipurpose-muse-template/12267280
Best Regards,
Rom
Is there any way to return the HTML version to get the muse Version? Thank you for the help and response
Yes, you can request a refund here https://themeforest.net/refund_requests/new
Best Regards,
Rom
Clean and Professional. GLWS DCSF
Hi and Thanks for this great Template!
I have a Problem with the contact form. I receive a Mail, but there is written: From: undefined@s68.server.hostpoint.ch Name: undefined Email: undefined Message: undefined
Where could be the Problem?
Thanks for your Help!
Hi SmileRoger
Open your MAINFILE ‘js/vendor/form-script.js’
line 16-19 update with my code
var name = $(”#p_name”).val();
var email = $(”#p_email”).val();
var subject = $(”#p_subject”).val();
var message = $(”#p_message”).val();
Here I attached the screenshot
Regards, Rudhi
Thanks for your help. Now i have a syntax error on line 16 – Code hinting may not work until you fix this error. As well i don’t receive a mail from the contact form now
PROBLEM RECEIVING EMAILS Check your Spam folder. The Message might be marked as Spam. If you’re still not receiving Emails, it’s possible that your Server doesn’t support PHP mail() function.
PROBLEM RECEIVING EMAILS Check your Spam folder. The Message might be marked as Spam. If you’re still not receiving Emails, it’s possible that your Server doesn’t support PHP mail() function.
PROBLEM RECEIVING EMAILS Check your Spam folder. The Message might be marked as Spam. If you’re still not receiving Emails, it’s possible that your Server doesn’t support PHP mail() function.
Its not in the spam… we allways had php formmailer
now it works, there was a wrong ” – I wrote now everything an it the works. the only thing now who I don’t receive is the subject.
Name: Smile Email: RogerWagner@smile.ch Message: üüääüü
Any idea where the problem could be?
Thanks for your help
Open your MAINFILE ‘php/form-process.php’
Here I attached the screenshot http://prntscr.com/frjyl3Thanks – now it works fine!
Amazing Work, Good Luck With Sale 
very good work, nice 
i wish you big sales for the upcoming week
Alhamdullah…kembali ke fitrah
Congratulations! Nice Work, Good Luck With Sale
Congratulations!
Amazing Work, Good Luck With Sale
Very Amazing Work! GLWS
