Hi, the recommended way to change the typography is the making changes via child theme. We could help you with that if you will extend your support. Happy Holidays!:)

I have extended my support. It would be better to guide me via my personal email (I’m assuming the changes are via @font-face rules in the child theme).

Hi,

Please open a ticket https://pxlab.ticksy.com/, our technical team is providing support only via support portal.

Thanks!

Hi, thanks for informing, please submit a ticket in https://pxlab.ticksy.com/ . Happy Holidays!:)

My support is expired. But it’s a bug in developement

please submit a ticket under WordPress section in our support portal.

Hi, Thanks for comment, currently there is no such option, we will consider it, thanks for suggestion.

Hi, thanks for interest in our theme. Yes sure, RScard compatible with WordPress 4.9

Hi, thanks for contacting us. Unfortunately, the affected file is the one where you probably did custom changes. If you will delete the file then you will lose all your custom changes. You need to try to find the malware code manually or try to contact your hosting provider and ask for an assistance, maybe they have an auto backup files and they can restore the old version without malware code.

Hi, i didn’t added any custom changes to my website. i just used the one in your demo theme. would that be fine if i will delete this file?

We recommend you to have backup of that file and then delete. If there is no other changes then it should be fine, but in case if something will go wrong you will have a plan b with backup file. Good Luck!

Hi,

Sorry, we don’t participate this year.

Thanks.

Hi, thanks for choosing RScard. Please make sure that all required and recommended plugins are installed and activated. We have just replied to your ticket.

Thanks for the reply, but I still don’t know which are these plugins. Is there a list or something…?

We have replied to your ticket.

Hi, Currently, there is no way to disable preloader. It is enabled to avoid loading site without full content. Could you please clarify your question about share? We can see that your support expired, please extend your support.

Hi, Thank you for choosing our theme. Please submit a ticket in https://pxlab.ticksy.com/ we will get back to you with an answer till Monday.

I can’t create a ticket because Envato Market purchase code has expired. I found a bug and want to report to. But I can’t.

Hi, thanks for informing, if it is a bug please email us at support@px-lab.com, in case if you need assistance with theme setup please extend your support and submit a ticket in https://pxlab.ticksy.com/

Hi, thanks for using RScard. You need to add Google Map api key in Dashboard=> Rs-Card Options=> Api Options => Google Map Api Key. For creating google map API key please follow this instructions. ​In case of more questions please submit a ticket in https://pxlab.ticksy.com/

Thank you for your answer. I can’t find “Api Options” in my theme settings.. Any idea where I might find them? Thanks a lot!

Hello, please make sure that Redux Framework Plugin installed and activated. Please see following screenshot with guide to API options => https://www.screencast.com/t/yEDgRJ0YzbSJ Feel free to let us know if you have more questions.

My bad, this is a theme not a plugin.. I installed this theme successfully..

np

Another Problem: Reference slider in mobile view has problem when RTL mode active.

Hi there,

Please open a ticket on our support portal https://pxlab.ticksy.com , our team will take a look and assist.

Thanks!

Hi, thanks for choosing our theme. Currently there is no option for disabling preloader. It is created for not showing unloaded data. If you will have more questions please submit a ticket in https://pxlab.ticksy.com/ Thanks

Hi, Thanks for interest in our theme. 1. Theme don’t have landing page feature, however, possibly you can create it with custom WordPress page? 2. In this version there is no parallax scroll. 3. Yes, it has a counter which you can see in here=>http://rscardwp.px-lab.com/#statistics 4. There is no circular pie chart section, however you can try to find some plugins and implement in text section. Actually theme has almost everything for professional resume and even more. Let us know if you will have more questions. Thanks

I would like a better integration with linkedin for my posts, would you recommend me some specific sharing plugin?

Hi there,

Please post your questions directly on our support portal here https://pxlab.ticksy.com , our team will review and assist you.

Thanks.

Ok, Thanks! “PUBLIC TICKET #1234138”

Hi, thanks for choosing RScard. If you mean that you want to show blog posts in 4 columns, then we don’t have such feature. However, you can try to do that by adding custom code via child theme.

Ok, thanks!

Please how to put miniature in “previous article” and “next article” at the end of the post?

Hi, if you mean to add little thumbnail next to “Previous Article” or “Next Article” then we don’t have such feature in current version. We will consider adding that with our next updates.

Hi, thanks for choosing RScard, currently there is no built in feature to hide mobile logo, however, you can try to do that via child theme adding custom code. If you will need assistance please submit a ticket in https://pxlab.ticksy.com/

Hi,

So I’ve gone through the files and saw that the rs-card-child.zip has shrinked size. So I guess that’s the update? I had an issue with that when I was installing the child theme and I did exactly what the update did, I removed the actual theme files inside the rs-card-child.zip.

Thanks

Hi, Please see this article where you can find instructions how to update WordPress theme => https://pxlab.ticksy.com/article/10385 If you have custom code added in files in a child theme, then you don’t need to remove child theme. You can submit a private ticket in https://pxlab.ticksy.com and provide your WordPress credentials and we will take a look at your changes. Thanks

Hi, thanks for choosing RScard. Please go to Dashboard=>Settings=>Contact form options=>Email Address. If you will have more questions please submit a ticket in https://pxlab.ticksy.com/