314 comments found.
Hello, I really love this theme! Now I got a pre purchase question: Is it possible to book an appointment by using the timetabel? For example: John Doe wants to book an appointment on August 21 for 5 People at 11 o’clock. So he clicks in the Calendar and fills out this information. Hope you could follow me.
Thanks
Hi Hasenmaile.,
Thank you for your interest on our theme,
As of now we don’t have booking module for our Whistle theme. We will consider it in future update 
Regards., DesignThemes Support.
okay, Thanks!
Another pre purchase question: Is there a search option in your theme? ‘Cause this is really important for uns and our Client.
Thanks
Hi Hasenmaile.,
Thank you for your interest on our theme.
Yes, in our theme we have search option widget, so you can easily add that in your pages.
Refer : http://prntscr.com/g91qhh
Else if you are referring to something else, please be more specific about your query with some reference link , so that we will help you better.
Regards., DesignThemes Support.
I cannot get the page builder to work at all. After importing the demo data, the front end of the website shows the content, but editing a page shows nothing in visual composer or your page builder. I have the message “Whistle Page Builder in DesignThemes Core Features Plugin 1.7 comes with major update. In order to make your existing pages (created with page builder) to work properly click Update Content button in Dashboard > Appearance > Whistle Options > Page Builder > Update Content” but when I do what it says, it says it works, but does nothing and the warning doesn’t go away….as of now I can’t edit any of my pages and if I even try the entire page of content is lost…..HELP
Hi Travaggie.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hello Presale questions, does this theme is compatible with sport press plugin?
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, We have checked sportspress.2.4.2 plugin with our latest version of the theme (2.1) in local and its working fine. But we are not checked the full functionality of this plugin. So we can’t guarantee for that plugin full functionality.
Refer :
http://prntscr.com/ftulcx http://prntscr.com/ftulum http://prntscr.com/ftun0h http://prntscr.com/ftun6pIf you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi, Really nice theme. But i’m facing with a problem when import demo data. Here is link my site http://robinsoncourt.supremesys.com/ . I’ve setup page home to look like http://wedesignthemes.com/themes/whistle/ . But it is missing some sections content. Could you help me about it or have any guide ? Thank you !
Also, why i edit content page with page builder. Then click save. This page still not save 
. Please help me asap, i have urgent problem your theme. Thank you !
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi,
How do I reduce the white space between the gallery & footer on the home page of my website: https://baseballcronulla.com.au/
The area I’m meaning to is circled in this screenshot: https://prnt.sc/fnvyk8
Kind Regards, Nikita
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi, How do I find the full list of shortcodes for the icons? When I try to add new ones the the icon box it leaves it blank. Thanks, Marian.
Hi Mazza.,
Please be more specific about your query with some screenshots, so that we can help you better.
Regards., DesignThemes Support.
Hi.,
When we have checked our site locally, it works fine. Kindly refer the below video link.
Refer : http://recordit.co/nsOlY4BkdB
So, make sure that you have been using our updated theme, if not kindly update the theme and check out the issue.
Refer : http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/
If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Do you have a list of all the icon names?
Hi.,
You can find the all available stroke gap icons from the below link,
Refer : https://iamdesigning.mydonedone.com/issuetracker/projects/47389/issues/186
Rating!!
We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached screenshot :
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi there, I want to install this theme locally, but when I add the theme from wordpress I get the ‘Are you sure you want to do this?’ error. The child theme installs successfully (Ijust tried to see what would happen). Please let me know how to install the whistle.zip file from my wordpress dashboard, without getting the error. Thank you.
Hi.,
That’s generally due to low server limits for your WordPress site.
To set the below recommended values for your server:
max_execution_time = 600
memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M
max_input_vars = 3000
And also your wp_memory_limit should be set to 256M
Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
The Demo data will not import onto my site currently
Hi Mividz.,
You can easily import the demo contents via the ” UNYSON ” plugin. Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
Refer : http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Or Please follow the instructions in the below knowledge base link for import the dummy data.
Refer : http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Note : Sometimes demo content import may fail, it may be one of the following reasons. Please check that your server has following limits as explained in our knowledge base link else contact your hosting support to do so.
Refer : http://wedesignthemes.com/support/knowledge-base/server-requirements/
Regards., DesignThemes Support.
Hi! How can I delete the band where Breadcrumbs appears?
Hi BornAttack..,
Please be more specific on your query with some screenshots. So that we can help you in better way.
Regards., DesignThemes Support.
I attempted to install the theme on my website and it will not let me access the dashboard
All I get is this message : Fatal error: Call to undefined function get_theme_file_uri() in /home1/vrmitch/public_html/mividzstudio.com/wp-content/themes/whistle/framework/register_plugins.php on line 79
I attempted to register to your site for support but it says its in correct
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end
Regards., DesignThemes Support.
Information has been sent
Hi.,
The issue has been resolved. Please have a look.
Regards., DesignThemes Support.
Hello I am now having issues install demo data. I go to import and it completes but nothing happens
Hi Mividz.,
You can easily import the demo contents via the ” UNYSON ” plugin. Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
Refer : http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Or Please follow the instructions in the below knowledge base link for import the dummy data.
Refer : http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup then send us your updated site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Note : Sometimes demo content import may fail, it may be one of the following reasons. Please check that your server has following limits as explained in our knowledge base link else contact your hosting support to do so.
Refer : http://wedesignthemes.com/support/knowledge-base/server-requirements/
Regards., DesignThemes Support.
Hi! I love tour theme, buy I have a question before buying. Under the principal slider, you have 6 sports. I like it! Really! But formy interestI will need to put 7 or 8 boxes like this, with one different sport in each one. It’s possible to do it?
Thanks!!!
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, It is possible and also we will help you to do this.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi there. I bought the theme “Whistle Sport – Sports Club, Gym Theme” but when registering in the forum I did not receive any email to certify the password – I can’t log on.
Hi.,
Thank you for contacting us.
Kindly check your mail inbox a separate email has already been sent to your login credentials.
Let us know, if you find any difficulty!
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi, I never got an email. Can you please assist?
Hi.,
If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
Hi Rsriram. When I go to sign up I cannot register as it says my registration code has already been registered. This is because I registered a while back and never got an email to confirm my account.
Hello? Can you please assist with my message above?
Hi.,
Kindly check your email ( nikita.sophia@live.com.au ) inbox, a separate email already sent with your login credentials.
If you still not received our mail from support@wedesignthemes.com then kindly confirm your mail id. If it is a wrong mail id then send us your correct mail id. Or else you can post your query here. So, that we will help you to get rid of your all issue.
Regards., DesignThemes Support.
Thanks Rsriram. I got the email. Any chance you can please extend my support? I’ve been going back and forth trying to get logins for months so haven’t had a chance to use the support. Thank you.
Hi, i have error: DOMElement::setAttribute(): ID widget-timetable_upcoming_events-types already defined in / DOMElement::setAttribute(): ID widget-timetable_upcoming_events-number already defined / DOMElement::setAttribute(): ID widget-timetable_upcoming_events-chrome already defined / DOMElement::setAttribute(): ID widget-timetable_upcoming_events-display already defined
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi.,
We have checked your home page and we cannot see any errors as you have mentioned. Please have a look at this screenshot https://nimbus.everhelper.me/client/notes/share/861220/sed0poz5br7r12uugpey
Regards., DesignThemes Support.
Hi I bought the theme “Whistle Sport – Sports Club, Gym Theme” but when registering in the forum I do not receive any email to certify the password. And I can not log in to the forum
Hi.,
Thank you for contacting us.
Kindly send us your Email id which one is registered with the theme purchase from themeforest. Send us the details via the right bottom form located @ http://themeforest.net/user/designthemes So that we will check it and update/ create the login details and send to you ASAP.
Regards., DesignThemes Support.
Hi, I am having an issue with my website http://www.theicueacademy.com the circle loading ball is the only thing that is displaying on the site. Thanks
Hi callumiom.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes.So that, we can check and have a clear look from our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Hello. I want to do minor changes to shop page. I found the page /themes/whistle/framework/woocommerce/index.php but how can overide in child theme?
Hi.,
You can overwrite the woocommerce index.php functions using the child theme. But kindly send us the details about under which function do you want to made the changes with some screenshots. So that we will help you better.
It seems that your support has expired on 22/09/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Visit the below link for renewing the support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Thank you for quick support. I try to overwrite ‘whistle_woocommerce_shop_overview_show_price’ function. I add few more details in listing page and I want to display.
Hi.,
Get into the file path /wp-content / themes / whistle / framework / woocommerce /index.php before the desired functions kindly add a function exist condition like the screenshot.
Refer : http://prntscr.com/eldmco
Then get into the file path /wp-content/themes/whistle-child/functions.php there you can add a function with your desired contents as per your need.
Refer : http://prntscr.com/eldmpw
Regards., DesignThemes Support.
Works. Thank you very much
Hi.,
Okay., Thank you Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Catchable fatal error: Object of class WP_Error could not be converted to string in /var/www/vhosts/dev.underarmourrun.gr/httpdocs/wp-content/themes/whistle/framework/register_public.php on line 38
.
Hi Alex.,
Please check if you have added any special characters in the product category names. If yes please remove the special character and have a look at that page. Let us know if you have any queries.
Regards., DesignThemes Support.
Hello, there is no special characters is slugs but names is in Greek Language. Is it may be a problem?
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!
Regards., DesignThemes Support.
Hi, I send
Hi.,
The issue has been resolved. Please have a look at your shop page now.
Regards., DesignThemes Support.
Hello, great support. As I could see you worked in whistle/framework/register_public.php . Right? I’m asking to be able to update new versions
Hi Alex.,
Yes we have updated the register_public.php file. We will update the issue in our next version, so no need to worry about the theme updates.
Regards., DesignThemes Support.
Thank you very much guys. You are great
Hi.,
We hope you had a great experience with our theme and support.,
Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached screenshot : http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!! Thank you, we look forward to helping you!
Regards., DesignThemes Support.
No my wrong. You got my 5 stars
Hi Alex.,.,
Glad that you have sorted it out and happy to receive the 5 stars from you. Thank you very much.
Regards., DesignThemes Support.
Hi,
We bought the theme 5 months ago and are working in a test environment that is not the real one: open.globbalia.com and then migrate it to the final production server: www.opencamp.com.
Our question is: Will we have a problem with the licenses of activated modules like Visual Composer and WPML purchased separately in the development domain open.globbalia.com when migrating to the production server?
Will we be able to reactivate the plugins without cost in the domain www.opencamp.com?
Regards
Hi.,
There won’t be any license issues in the new LIVE domain.
Regards., DesignThemes Support.
Thanks
Hi.,
Thank you.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Please, I do need the Purchase Code for the LayerSlider plugin activation. thanks.
Hi.,
Thank you for contacting us.
The plugin is already activated and please ignore the message that is showing in your dashboard.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Is it possible to change (my custom icon) sport’s icons on home page 2 and linked them to pages?
Hi Marcoatmac.,
Thank you for your interest in our theme. Yes, you can easily change the sport’s icons to your own custom icons as per your need.
Regards., DesignThemes Support.
Hi,
Purchased the theme today and installed as normal for what I did for the other websites… However, was prompted “Parent theme is missing, please install the “Whistle” parent theme” ... However, I already have the parent theme activated….
Sorry, figured it out, Capslock affected the theme installation, the folder is named “Whistle”, after renaming it to “whistle”, child theme loaded properly.
Hi.,
Thank you.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
