113 comments found.
Dear our Customers,
If you need installation service of our theme, you can contact our partner Mockingbird website custom studio and order this service. They have special prices for our theme installation and website customization. For more information submit a ticket by this link: https://mockingbird.ticksy.com/
Best regards.
Hi,
I have changed header style – Logo center to Logo left but it doesn’t show Logo left and menu right side styling.
Can you please help.
Thanks
Dear Customer, Thank you for contacting us. Could you please submit a ticket at https://themerex.ticksy.com/ with website link and admin details? Thanks in advance!
Hello, I am really interested in this template for a pizza restaurant and have a few questions…
- The thing is that they offer th possibility to create custom pizza so is it possible to add to the woocomerce a kind of “click-to-add” ingredient to any pizza?
- Is i possible to add a phone number to the create account module when ordering?
- Can I easily add fields when reserving a table like number of people, mail, phone, ... ?
Thank you for your time. Great template by the way 
Dear axelben, The theme is fully customizable and all of the modifications you mentioned require advanced customization of core files, which you can do if you have sufficient skills. If there is a need, you may contact our partner customization studio Mockingbird to get a quote on paid customization service. Studio team is experienced enough to help you with advanced options for your website. Feel free to submit a request for our partners at http://support.mockingbird-studio.com/ or contact them by E-mail: mcbcustomstudio@gmail.com Kind regards
Dear our Customers,
Mockingbird Website Custom studio that provides customization service, has moved to this address http://support.mockingbird-studio.com/ If you need any customization service (like theme installation, that costs $39USD from their side or any website customization service) submit a ticket by this link http://support.mockingbird-studio.com/ or send a letter by using their E-mail: mcbcustomstudio@gmail.com Also for more information you can contact us by our contact form here: https://themeforest.net/user/themerex
Best regards.
Hi there,
I didn’t see any other update since initial release was on 2016-August. Before considering buying it, can you please clarify couple things?
- Is your theme compatible with WooCommerce 3.x and Wordpress 4.7.3? - Any update soon and also moving forward will you keep providing updates for the theme regardless your selling numbers?
Thank you,
Dear loganenvato, Thank you for your interest in our theme! Unfortunately, we do not recommend you to use this theme with Woocommerce 3.0 version, It would be better to use Woocommerce 2.6, but our developers are working on theme update. But feel free to use it with the latest Wordpress version. Kind regards
Hello, how I instal demo vrsion theme?
Dear gridcaha, Our themes have simple One click dummy data import tool. It’s very easy to use, and you can get precise copy of our demo website in just 1 click. The following tutorial will guide you step by step http://pizzahouse.themerex.net/doc/#demo_content Kind regards
Hi I would like to buy this theme but only have 3 little questions:
1. is there any way to do HALF & HALF pizza? 2. is there any way to add/remove toppings from pizzas? 3. for online payments do I need to install an add on or plugin?
Regards Shervin
Hello iShervin, 1, 2. Those changes require additional customization of the theme source files, which is beyond our support service. If there is a need, you may contact our partner customization studio Mockingbird to get a quote on paid customization service. Studio team is experienced enough to help you with advanced options for your website. Feel free to submit a request for our partners at https://mockingbird.ticksy.com. 3. This theme is equipped with Woocommerce ecommerce platform. Please check the following link https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ regarding payment gateways in Woocommerce. Kind regards
I bought you Pizza house theme and I have to say, it’s not working… I have to disable js_composer otherwise I can’t go to any theme options (blank page). I’ve tried latest wordpress and also WordPress 4.6.1.
I got your ticket regarding this problem. Please see my reply, there you can find your problem resolution.
I like that Theme, but 1 Question, how can i add Opening Hours, so that customers can’t order out of delivery time? Which Addon do i need?
To activate opening hours option go to Appearance> Theme options > Contact Info. Also don’t forget to set up area components: Pages > Theme options > Header > Users menu area components. Best regards
The updated WordPress version is compatible with your theme. My advice is to do your website backup before update. If you experience any problems after the upgrade, you can always restore your backup and replace the files with ones from your previous version from the release archive. Thanks
Hi , is it ok to upgrade WP to 4.7.1?
Feel free to update Wordpress to 4.7.1. You may backup your website before the update to be on the safe side.
Upgrade to 4.7 is ok?
Hello! Yes, feel free to use the theme with Wordpress 4.7 Have a nice day!
Hello. I have upgrade my website to php 7.1. I dont see the photos from products. And some sliders are worse. Is de website ok with php 7.1?
I mean the template..
Unfortunately, this issue requires extra attention. Please submit a ticket to our support team in the Support tab->Go to item support and attach website link, admin and ftp details. Kind regards!
i just dont understand why it takes so long to reply (in support page)? I have kindly asked the theme with updated plugins or just updated plugins. I am waiting for a support from friday till now. Still there is no change.
Php and WP are updated. And the plugins are not ok with that. So can you just please update the plugins so that we can download and reuse the plugins with the new versions.
Thanks
Please check reply to the ticket, we’ve provided you with the latest versions. Also please note that we do not work on weekends and usually it takes 16-24 hours to reply to the ticket on business days. Thank you for understanding!
I have this problem since Friday (tried upgrade didnt work with old version plugins so..) , i did nothing in this weekend. Thats why i am like this little bit. Sorry for that.
Thanks again
We’ve provided you with updated plugins in the ticket. Please get back to us in the ticket if the issue still exists. Kind regards
Hi, Using the google map element (Visual Composer) It shows: “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” Could you help me with this?
Hello! You should add API key to make it work. Api key in Appearance – Theme options – Socials. There is a special box for Api Key.
You can get Api Key here
https://developers.google.com/maps/documentation/javascript/get-api-key Kind regardsThank you.
My pleasure!
WPBakery Visual Composer needs to be updated. What must i do?
Hello! Please submit a ticket to our support team and our operator will provide you with the latest version. Kind regards!
Hello, I opened a ticket 3 days ago on your support system, but no one seems to be responding? Can you check the tickets please? Thanks
Hello! We’re sorry for the delayed reply. Please be advised that we provide support on Mon-Fri. Please check the reply to your ticket #977490. Kind regards!
Thank you
My pleasure!
Hi i will get all photos too? I have my own photos! I will not use these. But it is easier to change it if i can have all template with photos..Thanks
Hello! All clipart images included in this theme are the copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately. Have a nice day!
It is a lovely template. I will already delete them all, but it easy to see and edit you know:)
Thank you! Is there anything else we can help you with?
Dear friends, i ve used a lot of templates. But this is perfect. Just thanks:)
May i ask
http://lookpic.com/O/i2/1574/Wb8nSuHt.pngHere , i want left side a scroolbar of categories (vertical). It can be photos too. When you choose one of them, right side (content) will be changed. Is it possible to do that with this template? Sliders are left to right , is it possible to make it up to down? I can use another tools , no problem.
And is it possible to change the content, without page reloading? (ajax maybe)
Thanks
Unfortunately, we could not check the screenshot you sent. Could you please submit a request to our support team and attach the link to the website. The screenshots are much appreciated as well! Thanks in advance!
Hi, I want to buy this theme, I just want to know something more before. Can I use this WooCommerce plugin to make my products be customizables by my clients ? https://woocommerce.com/products/product-add-ons/ Thanks !
Hello! Unfortunately, we do not guarantee fully compatibility with plugins or add-ons which are not included to the theme package. Kind regards
I love this theme for a client. Can I take out the “book a table” on the navigation?
Before I purchase, I am curious as to know if I can change the font size on the navigation.
Hello! The theme is fully customizable. You’ll be able to edit main menu items and font size. Our support operators will gladly provide you with detailed instructions. Kind regards!
Options.. add chili, extra cheese etc,, some options are free others not… is that included in the theme?
Hello! Unfortunately, such options are not included to the theme. Kind regards
any plugin that will work with your theme?
Unfortunately, we do not guarantee fully compatibility with 3rd-party plugins which are not included to the theme package. But if you could provide us with the plugin you’re interested in, we’ll try to test the compatibility with it.
Hi ThemeRex, 1st of all congratulation for such a beautiful restaurant theme. Actually i want to buy this theme.But before buying i want to know some information regarding your theme. 1-In header there is no Login or Registration Tag…Is it possible to add a login or registration page at header section. 2-In Online store which payment gateway i can integrate….Actually i belong to India (Asia), I want to Integrate Credit Card Payment ,Debit card and Online Net banking….or any Online wallet like Oxygen Wallet, PayTM Wallet for payment gateway… Thanks & Regards Rajesh Kr Verma
I also want to know Can i change payment gateway Currency…Dollar to Indian Rupee
Hello! We are so thrilled to hear that you enjoyed the theme and will be glad to help you! 1. Yes, you’ll be able to enable Login button in the header of the theme easily. 2. This theme is equipped with powerful ecommerce platform Woocommerce, please check the list of available gateways: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ . Also you’ll be able to add currency using for example this plugin https://wordpress.org/plugins/indian-currency-inr-symbol-for-woocommerce/ or following the steps from the article: http://www.mrova.com/adding-currency-to-woocommerce/ Kind regards
