Hi,

I don’t know what you’re talking about. We’ve checked in our local for making a one product as zero cost.

And it’s just listing properly with all other priced products.

Check this screenshot : http://i.imgur.com/apLHvkN.png

Thanks!

Yes, that is correct. But in a earlier version of the theme, if you filled in 0, it used to be displayed at the front-end as “Free” instead of 0.00. But I think this might be a Wordpress thing.

Hi,

The free notice is not from our theme. Which includes WooCommerce latest update!

Thanks!

Hi,

Apparently video auto playing is disabled on mobile devices, and that is not from our theme, it is in general for mobile devices.

On mobile, videos are playable only by user interactions, maybe to avoid additional charges since videos are bandwidth hungry.

And user can’t interact to background videos, which using background video poster is a good thing for mobiles.

Regards,
VictorThemes

Hi,

For mobile version only sticky hide is not possible. Are you using latest version of our theme and Kroth Core plugin?

Thanks!

I just downloaded the theme on Monday so it is the most recent version. I was able to fix both of these issues.

Just as an FYI – in home page option 4 (and only in that option), the double logo is also showing in your demo.

Hi,

Yes our demo have that issue with latest update. But, we’ve fixed it by using following simple CSS code.

@media (max-width: 767px) {
    .header-transparent .hav-mobile-logo .retina-logo.sticky-logo {display: none;}
}

If above code not work, can you please share your site url? We’ll check and let you know the solution for it.

Thanks!

Hi,

Can you please open a support ticket at : https://victorthemes.ticksy.com/

And mention your site URL, we’ll check and let you know the solution for it.

Thanks!

Hi,

Actually, those all are from premium stock photos and only licensed for one domain at a time. Hopefully you understand.

You can use that images in beta, but when your site is live you’ve to use your business images or separate licensed images.

Thanks!

Hi,

It’s really simple, if you go to that page you’ll see Widgetised Sidebar shortcode. You can select which sidebar you want from there easily.

You already selected that!

Thanks!

Hi,

Can you please make sure you’ve latest version of Kroth?

Thanks!

Hi, I have the latest version 1.19 but it’s not working…

Ok, please open a support ticket at : https://victorthemes.ticksy.com

And mention your site URL with Login Credentials.

We’ll check and let you know the solution for it.

Thanks!

Hi,

Yes, sure.

You can add mobile devices media query CSS code at : Kroth Options > Misc > Custom Codes > Custom CSS.

Thanks!

Hi,

You’re asking plugin related functionality. Our theme supports WooCommerce. So, you can take advantage of WooCommerce Registration and Login form shortcodes for it.

But, for document upload you may need plugin support. Hope you understand!

Thanks!

Hi,

Thanks!

Hi,

Thanks for purchase!

Can you please make sure you’ve latest version of our Kroth Theme and Kroth Core Plugin.

Current Version of Theme : 1.17
Kroth Core Plugin : 1.3

If you’ve old version, please update it using following simple steps :
How to update our premium themes?
How to update premium plugins?

Thanks!

Hi,

I said, please update Kroth Core plugin using that video same step.

Plugins > Kroth Core : Deactivate & Delete.

Install it from : Appearance > Install Plugins.

Thanks!

Ah ok. My mistake. Got it now. Thank you. Much appreciated.

You’re Welcome!

Thanks!

Hi,

Please change the Revolution slider slug name at your page.

In that page edit option : You’ll see Page Custom Options. Banner & Title Area > Revolution Slider. Add like following shortcode. [rev_slider alias=”slider-one”]

And don’t forgot to import the slider. How to import slider revolution sliders in kroth theme?

Thanks!

Well, i did what you said but it doesn’t work. The Shortcode was already correctly placed.

Hi,

Check the error message from Slider Revolution area.

Revolution Slider Error: Slider with alias ”slider-one” not found.

slider-one is not imported or that name is changed. Please check the slug name. That is the exact issue.

If not get what we mean, open ticket and share your login details at : https://victorthemes.ticksy.com

Thanks!

Hi,

We’ve checked your site in safari. Yes text is not showing by default like other browsers.

And interactive banner needs lots of improvements. Visual composer team is working on that since it’s a fresh element to that page builder.

Thanks!

Hi,

Yes, of course.

You can create unlimited side bar area from : Kroth Options > Misc > Custom Sidebar.

Then select that sidebar from Widgetised Sidebar shortcode from that particular page. http://i.imgur.com/2pmdpgL.png

Thanks!

Thanks for the reply. I have one more question regarding the theme. Does it support custom post types? And if I create a custom post type, is it possible to show all of the entries(posts of that custom post type) on a page?

Hi,

You can create Custom Post Type in any WordPress theme. Our theme already have Portfolio, Team, Testimonials post type in built with Kroth Core plugin.

Show all post type will have same design like default post list design. If you want to make them differentiate you’ve to work on code.

Thanks!

Thanks!

Hi,

Please make sure you’ve latest version of our theme. Which is 1.13.

And also please set logo at : Kroth Options > Brand > Mobile Logo. And other version of logos.

Check this document : http://victorthemes.com/docs/kroth/logo.html

Thanks!

Thank you!

You’re Welcome!

Hi,

That home 4 slider background video is not included with this theme. Since, it’s a one domain license.

You can purchase that video from following link :
video-14126879

Thanks!

Thanks!