62 comments found.
Hello, i have a litle problem, the megamenu isn`t work correct in mobile. What is the problem, my web is: www.timingpc.com and my mail is: info@gmaster.eu
Good morning
Firstly, thanks for purchasing our theme
I have just sent you an email, pls check it
Regards
como lo instalo la plantilla en mi pagina web desde el Cpanel
Good morning
Firstly, thanks for purchasing our theme
The theme is required to install from back office, because there are many modules which are integrated on the theme. We need to install theme from back office to make sure all integrated modules are installed and work well
You can see how to install the theme from document which we provided in the theme package which you downloaded
If you need more help, pls send email to me: ybctheme[at]gmail.com
Regards
Hi Envato, in reply to your email, since I bought your product, I’ve been working on it, trying to create what I need, but I’m finding many issues preventing the continuation of my work. I’ll try to explain what those problems are: - the categories menu always opens by itself: I just wish it would open up when I click on it or on mouse hover; - images overlap the “Add to cart” button, partially covering it up; - in layout 2 and 3, I cannot see menu entries and some parts are not correctly loaded; - changing color tool does not work: colors are not changing in the page structure; - when I edit any of the items I sell, it only appears in “hide” mode and not publicly. What could I do to resolve these problems? I look forward to your response. Kind regards Simone De Marchi
Hi
Thanks for purchasing our theme. I understand the problems that you are getting.
The theme is working well on all other websites, maybe there are some special custom codes on your site which are not compatible with our theme.
To check and solve the problems directly on your site, I need your website login.
Pls send them to my email: ybctheme[at]gmail.com
I’ll make the theme works well as how it should
Regards
Hi, theme as builtin a countdown module for special deals ??
Yes, we have it for special deals. You can install external plugins without any problem if that plug is built in standard code of default Prestashop
Just purchase the theme and enjoy it
Info pre-sale: my client ask me for template with paypal or also payment method with normal credit card without use of paypal and Important: if the prices can to be visibles only for registred user and registration must be validated by the administrator
Good morning
Thanks for your interest in our theme.
Our theme is building based on default payment method of Prestashop. If you want to have Paypal or Credit card, you need to install these modules separately.
The payment modules are not integrated into our theme.
It’s a great theme, just purchase and enjoy it. The theme is compatible with all payment method which you have on your site
Regards
I need important info for my customer…. if the prices of products can to be visibles only for registred user and if registration can to be validated by the administrator
Hi
It’s possible to show the price for the only customer who registered an account and logged in
But I don’t see any option to allow admin validate when a user registered as a customer
I find some external plugins for validate registred user..I can to have compatibility problem with your theme ?
Hello, Does this template works properly with Prestashop 1.6.1.1 ? Thank you in advance.
Hello, because my store will be multi-language I would need to change the translation for some of the phrases, main menu on the left ” Categories , and also from the top menu, from the right corner “Account” , “Sign Out” – Could you please point me where I could fine translations for this phrases…? (module name or sth) I was looking but I cound’t find that. Thank you in advance, in overall really great template 
Good morning
Firstly, thanks for purchasing our theme.
Yes, the theme is working well on prestashop 1.6.x and it also supports multiple languages as well
If you don’t find where to translate, could you pls send me your website login to my email ybctheme[at]gmail.com
Then I’ll take the screenshots to show you where they are.
Regards
Hi, I’ve perchased DIGITAL STORE theme for prestashop 1.6 and I want to know how to modify the menu and change the links inside of the Digital store prestashop theme, I mean /Home/About Us/Company /NewsCareers/BlogContact etc…, I’ve already check Inside ybc_widgets module but nothing.
They are in html widget module.
Could you pls send me your website login to my email: ybctheme[at]gmail.com?
I will check to see why they don’t show in your site, they should be in widget module
Regards
Hi, I want to know how to modify the links inside the top menu of the Digital store prestashop theme, I mean /Home/About Us/Company /NewsCareers/BlogContact etc…
Thanks in advance.
Hi
Thanks for purchasing our theme
Yes, they are in HTML widget module, you can find them here, it’s easy to change the texts and links
Regards
Greetings. Tell me please, if I buy this template, how can I contact the owner in the chat room? Or should I contact via email? And how long do they respond?
Hi Thanks for your interest in our theme.
I’m the owner of the theme.
If you purchase the theme, you can contact me here or send me email directly to ybctheme[at]gmail.com
I’ll respond you as soon as I can (in some minutes if it’s working time and in some hours if It’s my midnight)
Just purchase the theme, it’s very nice theme for you
I’ll support you after sale
Hello,
Where can I find the plugin ybc_shopmsg?
Thank you
Hi Firstly, thanks for purchasing our theme. Regarding your question, I don’t really understand what you want to know? Please take screenshot and send to my email: ybctheme[at]gmail.com and tell me which version are you using, prestashop 1.6 or 1.7?
Regards
Hi I sent an email to you already, it’s in “Theme option” module, not ybc_shopmsg
Hello
I just bought Digital store theme why i can’t install on wordpress? Please help me
Hi Firstly, thanks for purchasing our theme In our description, the theme is only for Prestashop, it’s not built for wordpress
Please try to use Prestashop, it’s great platform for ecommerce website
Regards
Hi!
When i recompile all scss the theme css is different from the inicial build. i’m use yours webpack.config.
Waiting feedback.
Thanks, great theme
Hi Firstly, thanks for purchasing our theme
I don’t really understand the problem that you are facing Please send me email to ybctheme[at]gmail.com and explain more detail of the problem then I’ll give you free support
Regards
Dear sir/madam,
Will there be release in the near future regardiing compatibility of prestashop 1.7 ?
Like to hear from you.
Kind regards,
Fayyaz Ilahibaks
Good morning Fayyaz Ilahibaks
Firstly, thanks for purchasing our theme
We know Prestashop just released its first 1.7 version but we have checked and notice this not a fully stable version yet, we believe they will release other more stable versions very soon. And we are waiting for the coming released versions of Prestashop which is more stable then, we’ll update our themes to new version which is compatible with Prestashop 1.7.
So at this point of time, we recommend you to use the Prestashop 1.6 latest version for your site (Digital is fully compatible with Prestashop 1.6.x, it’s ready for you!) or wait for Prestashop 1.7 better versions to be released. I’ll inform you once our new version of Pro Business (which is compatible with Prestashop 1.7.x) is ready, but understand this will take a while as we’re also waiting…
Please let me know if you need any help from me, I’m happy to support you!
Hello,
Thank you for your reply. I think they shortly released a more stable version 1.7.2.0 so I am curious till what version you guys will wait? Hopefully you will release it soon.
Kind regards,
Fayyaz
Hi Fayyaz,
Yes, we will have schedule to upgrade the theme soon, it’s not ready at the moment
If you need any help on the theme, don’t hesitate to ask me
Regards
Hello, Can you fix some bugs on this theme? I’m waiting for you. Thank you!
Good morning
I’m sorry for late response because I was not working at the weekend
The bugs on your site are solved, please test it again
Regards
HI….
Hello, good day, I have some questions and questions to ask, will you be available?
Hello, good day, I have some questions and questions to ask, will you be available?
Good morning, I’m sorry for late response, I have just started my day
Please send me your question to my email ybctheme[at]gmail.com I’ll support you
Regards
Thank you friend so far everything in order, any detail I comment thanks ahh and if I owe you something for the help just tell me how much it is please and again thank you
Hi
I support free for you, thanks for using our theme
You can help me by rating 5 stars for the theme, I would appreciate a lot
If you need any help, I’m here to help you
Regards
Hello, good day, I have some questions and questions to ask, will you be available?
Hello! I setup this theme, but I need to fix the Ajax Search. Is not working. You can search any kind of cartridge and it don’t find it. Thank you!
https://allinks.se/websiteGood morning
Firstly, thanks for purchasing our theme.
Please send me your website detail to my email ybctheme[at]gmail.com or add me on skype, my skype ID is ybctheme. I’ll give you support
Regards
Hi, I’d like to ask, is this theme support 5-level categories?
Dear Jms786
Firstly, thanks for your interest in my product!
Regarding to your question, yes, Digital Store support 5 level categories!
Just buy it, it’s for you!
Thanks!
Hi, i buyed digital store layout and need additional information what is not included in documentation. Where can i change label “categories” and “shoping cart”?
Dear Pwoszczyk
Firstly, thanks for purchasing our product!
Regarding to your question, could you please send me your website details to our support email: ybctheme[at]gmail.com? I’ll check and support to you!
Thanks!
