443 comments found.
Hi, Thanks for a very nice theme. Can you please assist me. I have added my logo under primary logo image. But the logo does not show on any page. If I add the logo to the FRONT PAGE LOGO section, then it shows on the front page, but yet again not on any other page. My URL is http://namibian-lubrication.cc.na/. Can you please help
Hi,
thank you for contacting us.
If you have full screen home page, than you need to add front page logo and also logo (for other pages). If this is not working for you, please open support ticket: https://anpsthemes.freshdesk.com and include site url and wp admin login data and we will help you.
Best regards
thanks, it did not work. I will send at ticket
Hi, I’m trying to setup mega menu as i have far too many items to be simply listed on normal dropdown. However your instructions that come with the theme don’t explain how to set it up properly. I’ve gone to your support page but can’t even find the Industrial theme on there to write to you about – please help.
Hi,
thank you for contacting us.
We already replied on your support ticket.
Best regards
thanks, still have minor issue but will ask in support
Thank you
Hi. Just bought INDUSTRIAL theme and expected to get a html compatible version to build a static html site. What I got is WordPress and php. My question: is it possible to get a html version of INDUSTRIAL? Thanks
Hi, please do check our freebie section at https://anpsthemes.com/freebies/ you will find an html and psd version there. I hope that will help.
Thank you and best regards
Hello, I’m very interested in buying your topic but I need to know something very important. I want the web page to be displayed in 4 languages according to the person who sees it. I am interested in the language: English, Spanish, French and German. It is possible to do with this topic.
I await your reply soon. Thank you
Hi,
thank you for interest.
Yes, Industrial theme is multi-language compatible, but you need to use multi-language plugin. We suggest to use WPML (which is not free) or PolyLang (free).
If you have any question, do not hesitate to contact us.
Best regards
What must the Web server requirements be to host this Industrial theme
Hi,
thank you for contacting us.
Industrial theme is working on our hosting. You only can experience some problems with plugins like Visual composer and Revolution slider, which need more memory limit on your server (around 300mb).
Also for installing demo content you need to have max execution time set to 120s or higher (also depends how fast is your server).
If you have any question, do not hesitate to contact us.
Best regards
Hi, Thanks. What about the following: MySQL version PHP version The mod_rewrite Apache module?
Warm Regards
The basic setting should work without any issues.
thanks
You are very welcome! Hope to see you as our client.
thanks you will. I will purchase the theme today
Should I pay licence for 1 site each year i order to get updates?
Hello, thank you for contacting us. No, updates are free. First, 6 month support is also free. But 1 license is for one website, one project. But as I sad updates are absolutely free. Thank you and I hope we see you as our client.
Best regards
Is the update easy? directly trough my WP admin by clicking Update button? Or I need to overwrite files?
You can do it trough theme options or with overwriting files.
I released Portfolio products, why can not show the total number of products
Hi, you can adjust the settings in the shortcode for the portfolio which you are using on the portfolio page itself.
If you experience further issue, do open a ticket at https://anpsthemes.freshdesk.com so our support staff can help you out.
Thank you and best regards
Hi, logo problem: I tried both jpg and png format for my logo. They are clear on my computer but got blurry after uploading to the website. Couldn’t figure out why. Could you help?
Hi, you also have an option to adjust the hight inside the theme options. If you uploaded a smaller logo or bigger it may be distorted when the system adjusts it.
I hope I was helpful enough.In any case for further help, I would suggest opening a ticket at https://anpsthemes.freshdesk.com so our support staff can help you.
Thank you and best regards
Thanks for replying promptly. One further question: could you advice the best format and best size for the logo image so that the image can be clear? also the logo only show on the first page, It got disappear when Im on the other pages. Is there any way to make it always show?
It depends on the design and which demo you used. For example, if you are using a full screen on the home page and have a dark image you have to upload a different type of logo for that page.
I would recommend you to open a ticket and do give us the link to your site so we can better assist and recommend.
Thank you and best regards
I tried to sign up in your website and submit a ticket, but failed to log in, because I don’t know what’s my password is, and there is no sign on your website that requires a password while I was signning up. so I tried to reset my password, and your website mentioned that you have sent an email to my email address, but I don’t find any in my inbox or junk folder.
Hi,
thank you for contacting us.
We saw your profile as not activated and we resent activation email. Could you check if you get any email? Also please check in spam folder.
Best regards
Hi, were do i find the 88 short codes ?
Hi,
thank you for contacting us.
When you are adding new page, post or any other custom post type, you can choose between all those shortcodes. Please be sure to have installed visual composer.
If you have any question please open support ticket and we will help you.
Best regards
Hi, I purchased this theme, successfully uploaded industrial-child.zip to wp, but failed to upload industrial.zip for: The uploaded file exceeds the upload_max_filesize directive in php.ini. Could you help?
Hi,
thank you for contacting us.
It is limit on your server. We suggest you to contact your hosting provider about this and they will increase it.
If you have any question, please open support ticket and we will help you.
Best regards
Thanks!
hi, i’m trying to install a demo, but it failed to install because the max execution time is only 30. how do i fix that?
Hi,
thank you for contacting us.
It is not possible to fix throught wordpress. The best way is to contact hosting providing about this issue.
If you have any question, just open support ticket and we will help you.
Best regards
Hi, i’ve disable “post comments” in theme options but in article pages continues to be there the “post comment” option. How can I remove it? Thank you.
Hello, sorry for the late reply, please do open a ticket at https://anpsthemes.freshdesk.com and our support staff will help you resolve your issue.
Thank you and best regards
Hi, i downloaded the theme, it says “The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed. can you help me with this?
Hello. This is a common mistake users make. Please read the follwing article on how to install a wordpress theme. https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.106505221.760683380.1496356368-1659446004.1458729017 Thank you and best regards
Hi, one more question. How could i install one of the demos you have made?
Hi, one more question. How could i install one of the demos you have made?
Hi, thanks i got it. one more question. How could i install one of the demos you have made?
Once you install and enable theme and all plugins (which come with a theme) you can insert demo content with one click. Just go to appearance -> theme options -> dummy content
Is there an HTML version from that theme? [html, css, js ] not WordPress ?
Hello.
We actually have a free html version which you can get here https://anpsthemes.com/freebies/
Hope thats ok 
Thank you and best regards
Thank you, how can I downoad a copy from that version? can you send me a link?
You just sign up with your mail and you will unlock the option to download all freebies.
Hi, I’ve got a problem with the last release: when I overwrite the last version of parent theme, it change some styler features (Just like fonz-weight of headers and menu). It’s strange because my style is in the child theme… how can it be possible?
Thank you
Hello, please do open a ticket at https://anpsthemes.freshdesk.com and our support will take a look at it and try to help you. Thank you and best regards
I have been using the industrial theme and I really like it. The sample image sizes is a nice touch and the different header layouts are great.
How do I change the URL link of the logo in the header?
Thanks.
Hi,
thank you for contacting us.
URL in logo is added automatically by WordPress. It is site (home) url.
If you have any question, do not hesitate to contact us.
Best regards
Great Theme so far!
LOVE LOVE LOVE that you put (as your sample images) the sizes on the images! That is awesome!
Thank you very much! You commemt made my day
after update theme, I can not use Icon and Button also can not use save changes button in edit zone
Hi,
thank you for contacting us.
You also need to update anps theme plugin.
For further support please open support ticket: https://anpsthemes.freshdesk.com
Best regards
There is no update for anps theme plugin and no check for update button as well
Hi,
we already replied on your ticket. You need to disable/delete anps theme plugin and then you will get notification to install it (the newest version).
Best regards
How to add those 6 blocks just below the main banner? am talking about the blocks Manufacturing, CNC, Industrial etc
Hi,
thank you for contacting us.
You can add it on every page as icon shortcode.
If you have any question, please open support ticket: https://anpsthemes.freshdesk.com and we will help you.
Best regards
