215 comments found.
Hi, i cant find the XML importer Demo , theme Darna
Hi, in our theme have not include .xml file. To have demo, you should click ” Install demo data” . But if you still need .xml file, Please go to my helpdesk at http://support.g5plus.net/,create topic, i will send it for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Or you can add my skype account : roi.sequa (Official hour: Mon-Fri/8:30am – 5:30pm(GMT+7)).Thanks!
Hi.
I try to use visual composer but there is no icon or anything else. the visual composer not working with the new version of wordpress?
Hi, please check What version VC do you using? If lower 5.4.5, please update to 5.4.5. You can download it here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ (register account before dowload). Let me know if problem not resolved.Thanks!
Dear it is related with revolution slider. Not with VC. When I disable RS everything is ok. But when I activate it VC not working
Hi, don’t worry, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic then give me your account there. I will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Thanks!
How do you change the Main Menu Custom Text? Right now I have a mobile icon with the text of “19699”. But I can’t find in the documentation where to change the text or how to change the text. Where do I go to change this? Thank you!
Hi, To change mobile icon with the text of “19699” on Header, please go to & change here: http://prntscr.com/h83yn3 -> http://prntscr.com/h83yve . Thanks!
hi, can you send latest version of Visual Composer and slider ?
Hi, Sorry for reply quite too late, please go to my helpdesk at http://support.g5plus.net/ , register account after you can download latest version of VC and slider here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ . Thanks!
hi thanks
Hi, Glad to hear that. Any issues, feel free let me know, we will find out solution for that. And please vote for my item on Theme Forest(View guide here: http://i.imgur.com/NWG5jQn.png. If you did it, please ignore this content).Thanks!
Can you tell me the path of template file to change the title on my blog page from “Blog? Thanks
Hi, I have replied your comment above. Sorry for reply quite too late at the weekend. Thanks!
Hi, i want change the title on my blog page from “Blog” to “News”. How can i do?
Hi, Normal, The pages will get own settings in Meta Options area then will get global settings in Theme Options. Except some pages special (ex: shop or blog page) will not get own settings, I mean shop or blog page the settings Meta options area will not take effect, they will receive the global settings in the Theme Options. So current you can’t change the title on your blog page from “Blog” to “News”.Sorry for this inconvenience. We will try to add this feature to the special page (shop and blog pages) into version follows.. Thanks!
Hi, is there a template file where I can intervene? Can you tell me the path? Thanks
Okay Thanks
Hi, Not at all. Any issues, feel free let me know, we will find out solution for that.Thank bro!
Hello, thanks for the great theme
I had used the theme to build a site (ninava-electricity.net) ... the problem is I had added a video player to the front page (URL from Youtube) ... the video plays ok on the laptop … but when I open the site from any mobile … the photo of the video shown … but when I want to play it … it didn’t take any action!!
Best Regards
Hi, please give me your url to check directly and give me your account wordpress also, in case i need check your code. Thanks
Hello …
this is the site URL: http://ninava-electricity.net/
how can I send you the Admin user and password with secure way?
Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Hello, I contact you because I have a big problem, users of my site complain about the slow loading of the site and it is unable to access the site with an average connection.
I use Cloudflare, EWW image optimiser and W3 total cache but it’s always very low.
Help me please.
Thank’s.
I saw you registered account on my help desk: http://prntscr.com/g67jtc Please login, opne link http://support.g5plus.net/forums/forum/themes/darna/ , create topic & give me your account WordPress there to check deeper. How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
WordPress 4.8 – will Darna the theme tested and decleared compatible? I have to extend support period, because so much problems with theme, but want to be sure theme still is supported.
To be honest, i haven’t yet test with 4.8 so please backup all code + database before update. If had problem, let me know to fix it. Or wait some days for testing with 4.8. Thank you very much.
Hello,
In the portfolio page at the top the pictures are displayed. The thing is i have a lot of pictures that are in landscape and in portrait.
So what happens now is that the pictures aren’t displayed in their full size. And there isn’t an option to click to view like on the portfolio items.
Is it possible to have that same icon on the slider on the portfolio page to view the pictures in their regular size?
Hi, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there, i will check & fix your problem if any. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
After changing the logo in header 5 the logo is no longer displaying correctly. It displays beneath the background although with sticky header on it is correct when I scroll. Attempted to open a ticket on your support site but it would not work
Pls give me your account WordPress, url to check directly on your website. I will fix it for you. With my help desk, pls try again with it, or let me know what problem you had. Thanks
Where do i find my license for revolution slider? It says it comes for free…
Hi, with license Revolution Slider or Visual Composer, pls read more here: http://support.g5plus.net/knowledge-base/where-do-i-find-visual-composer-license-key/ You will understand. Thanks
Hello There, i was wandering is it ok if i use the pictures that come with the demo on my project site.?
thank you
I’m sorry, all images on my demo are for demo data only. You should contact with my partner: https://themeforest.net/item/darna-building-construction-psd-template/11959026 for it. I guess you can use images like: background, icon. And not for main like products, article images. Thanks
Hello In which css file is located the images because i have installed ssl certificate but it use http links and i want to modify to https links.
http://hpics.li/7134abb http://hpics.li/fff9843Thank’s
Hi, to be honest i don’t know where used it. Please give me your website, wordpress account and take screenshot where you want to find path, i will find for you. That is fastest. Thanks
I sent email with login details.
Fixed. pls check
Thank you very much
Hi I have an other problem my website takes a long time to load. How do please ?
You can review here: https://gtmetrix.com/reports/kilowe.re/xxuLCzmv and follow guideline to fix them. Beside, reference my guideline here: http://support.g5plus.net/knowledge-base/how-to-speed-for-a-website/ Hope help you. Thanks
Do you have technical support in Arabic … Can you add other more languages, and including the Arabic language of the theme
Hi, thanks for your interest my theme. My theme supported RTL, youcan view demo by add ”?RTL” at the end url, example: http://themes.g5plus.net/darna/?RTL With Arabic language, you have to do it yourself, very easy via po/mo file supported, here is guide: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ Any questions, let me know. Thanks
- But how do I show the language change icon on the home page.? - How can I make the page http://themes.g5plus.net/darna/coming-soon/ show to everyone while editing the template and processing the entire site? - How do I determine the time period … Thank you very much for your patience.?
When I browsed http://themes.g5plus.net/darna/?RTL I found some errors … who will fix it?
Please take screenshot where error here to check, thanks
I’m trying to lift the picture …. Yes I have put the link:
https://b.top4top.net/p_470gqvy31.jpgTell me resolution your screen which you using to check, and also name of device, i will find a solution to check. Thanks
1366×768 Dell
Thanks
Your page Contact Us is not working for the moment… How Can I send an email to your support? Thanks!
**I got a purchases code, but I can’t register myself
Hi, you should register on my help desk here: http://prntscr.com/ew7let In case you can’t do, send me purchased code, email, username via message profile via: https://themeforest.net/user/g5theme send content here: http://prntscr.com/ew7ngx I will create account for you. Thanks
Hello, I want to have the french translation please. Thank’s
Hi, my item hasn’t got french already, you have to do it yourself. i have guideline here: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ Thanks
I would like to have some information about your template because I didn’t find where can I make some changes. I would like to use homepage 4 and the section projects 3 column full width. But where can I find them? I have to paste the code in documentation in order to choose the homepage? Or I have to do all the pages manually? I would like to modify the menù but I can’t. What can I do? I read the documentation here and I tried to install demo data but I couldn’t be able. I installed only the first option reset theme option. What can I do? Thank you so much!
Thanks for your questions, please comment with your account which purchased my item for support. Or go to my help desk to do it here:http://support.g5plus.net Thanks
Hi, In Home page, Latest Portfolio section is not working , i’m getting this error “Warning include(/home3/adtechbeta/public_html/andalous/wp-content/plugins/darna-framework/includes/shortcodes/portfolio/templates//overlay/.php): failed to open stream: No such file or directory in /home3/adtechbeta/public_html/andalous/wp-content/plugins/darna-framework/includes/shortcodes/portfolio/templates/grid-item.php on line17”. my site link http://adtechbeta.net/andalous/ Plz check
Hi, please check php version, if lower 5.4 => upgrade to 5.4 or higher. In case still error, give me your account wordpress, ftp(if can) via help desk http://support.g5plus.net or message profile, i will check for you. Thanks
Hi .. thank you for the nice theme
Q: How can I set a period in the coming soon page?
Best Regards.
Hi, you can do follow: http://prntscr.com/eppr6w Thanks
I’m sorry for mis-understood your mean, I will guide again: 1. Create countdown with type “comming-soon” here: http://prntscr.com/epqoz2 2. Create a page, then choose Page Template is “Comming Soon” here: http://prntscr.com/epqp4i 3. Go to ThemeOptions then setting comming soon page(step 2) follow: http://prntscr.com/epqp9l 4. Click Save Changes. Done. Thanks
That’s great and clean answer .. Thank you.
In actually, I didn’t notice that there is a tab for counter _
Now all things are good … Thank you 
Glad to hear that, if you like it, pls vote for my item on ThemeForest. Thanks
