58 comments found.
Does it comes with Visual Composer?
Hello,
Thank you for your interest in our theme.
Yes, our theme comes bundled with Visual Composer plugin.
Standalone (or separately purchased) plugins come with their own individual license, while bundled plugins purchased as part of a theme (Visual Composer including) can only be used under the same license as the theme they came with.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
Please take a look on this article about Bundled plugins for more details:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-PluginsIf you’ll need the latest version of plugin, you are always able to request it in tickets.
Dear Customers,
In case you have issues accessing our support website https://ancorathemes.ticksy.com/, feel free to contact the support operator directly via email at doctor.ravik33@gmail.com specifying your purchase code.
Please take our apologies for any inconvenience caused.
Regards
Dear our Customers,
If you need installation service of our theme, you can contact our partner Mockingbird website custom studio and order this service. They have special prices for our theme installation and website customization. For more information submit a ticket by this link: https://mockingbird.ticksy.com/
Best regards.
Hello,
Does the template allows to set a sticky header on mobile devices?
Thanks!
Hello,
Thank you for your question.
This change requires additional customization of the theme source files, which is beyond our support service. If there is a need, you may contact our partner customization studio Mockingbird to get a quote on paid customization service. Studio team is experienced enough to help you with advanced options for your website.
Feel free to submit a request for our partners at http://support.mockingbird-studio.com/ or contact them by E-mail: mcbcustomstudio@gmail.com
Great Theme
But i am unable to import demo data
Hello,
Thank you for choosing our theme.
Dummy data installation depends on your server settings. Please contact your hosting provider to make sure that your PHP configuration limits are as follows:
1) allow_url_fopen = On
2) max_execution_time 600
3) memory_limit 256M 4) post_max_size 32M 5) upload_max_filesize 32M
Then re-import dummy data – it will be successful.
Please submit a ticket https://ancorathemes.ticksy.com/ if you have any further questions or issues.
i submitted ticket
Hello,
We have already replied you.
Please re-check our latest reply.
We are looking forward to hearing back from you.
Our support forum is temporarity down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email tony@themerex.net
Could You please send me your new version 1.2 ? I was experienced problem in Version 1.1 in Fonts. Thank you in Advanced
Hello,
You can download latest theme version on downloads page of your ThemeForest account here: http://themeforest.net/downloads
thank you
You are welcome.
Hello, amazing work ! It’s very nice ! I’m interested in buying this theme but I would love the normal HTML version , without Wordpress. Do you have that ?
Thank you !
Hello,
Thank you for your interest in our theme.
Unfortunately we don’t have HTMl version of this theme but you may contact our partner customization studio Mockingbird to get a quote on paid customization service. Studio team is experienced enough to help you with advanced options for your website. Feel free to submit a request for our partners at https://mockingbird.ticksy.com.
Hi, Which Icon set are you using?
Hello,
We are using fontello icons in the theme.
Hi, I was referring to the color icons that are on the top of the home page, they have the copyright watermark on them.
Do you want to purchase these images?
We might want to. I was hoping I’d come with the theme, didn’t notice the small print that says it’s not included. Also, how do we change the headed button “book online” and the link to it?
Also, how do we remove the google maps on the home page (demo)?
Please submit tickets to our support system and we will provide you with required info and instructions.
where do i add another language for the theme ?
Hello,
You will need to use third party plugins such as WPML to make multi language website.
Very nice theme! Good luck with sales! 
Thanks a lot!
Hello Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello,
Unfortunately this theme does not support RTL.
Congratulations! Nice Work, Good Luck With Sale 
Thanks!
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you!
Amazing Work, Good Luck With Sale 
Thank you so much!
Awesome theme! Good luck with sales 
Thank you!
Excellent theme, clean and professional. Good luck with the sales 
Thanks a lot!
GLWS! 
Thanks!