I installed the theme on a main domain as suggested and the option to add main page still does not appear. Capture attached. Can you help me please?Thanks https://prnt.sc/YyDfaRkGUDqx

Hello, I solved the problem; I had to create at least one page. But now I don’t know how to proceed to install the original theme on the main page. Can you help me? Thank you. https://prnt.sc/Rn-x-Tn9htjc

Hello, you need to follow demo data import steps described in documentation (see ‘Getting Started’ section). Thanks

Sure, what’s your website url? Thanks

Www.branding-you.co.uk

Hello, I believe you have modified this bit in style.css:

.outer {
    display: table;
    width: 150%;
    height: 100%;
}

change the width back to 100% and this should do. Thanks

You have an error in your contact page (if you look with browser console): Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key/

So you need to enable the Geocoding Service API in your Google Maps API key settings

Thank You that has been rectified but the image I put to show the location pin is not visible, I do not know why, It is uploaded in the template

Hello, try to make the marker image smaller, like 60×60pixels or around that.

Hi , can you open a private ticket on clapat.ticksy.com and provide wp admin access? also the page containing the rows. Thanks

Hi, responded to your ticket

Hello, the steps of importing demo data are described in the documentation. it actually involves the WordPress importer (Tool -> Import) and you just have to use import.xml file from demo-data folder within the main archive. if you have difficulties you can open a private ticket on clapat.ticksy.com and provide wp admin access. Thanks

I got it! Thank you!

Hi, you mean the description that appears on hover on desktop versions? covering the whole picture on mobile?

@ClaPat – it would be ideal if the image would be above the block of text. So headshot of the person, and below it a box that shows their name, title, description and social links (if any).

I’ve put together some CSS that makes the white box scroll overtop of the image, but it’s a bit awkward – would be cleaner for it to be below the image.

Hi, did you buy our theme? or you are just using our demo as example? Thanks

Hi, it can be done with custom work. Thanks

Thanks. One more question. I saw that the last update occurred in 2016. Will the template work well on new versions of wordpress?

The theme has been released on March 2016, last update on December 2017. The live demo runs on WordPress 5.1

Hello Artem, we responded to your ticket. Thanks

Спасибо, теперь все работает как надо

Hi,

These changes require custom work. Thanks

You only need to add this in style.css #sidebar { display:none; }

This will disable the sidebar on all pages.

Best regards

Thanks! It’s working only for the showcase alt page.

This is not working on the other pages likes ‘Our Clients’, ‘Our Team’, ...

The website doesn’t take 100% of the width.

Can you please tell me of to achieve this?

Thank you.

Best,

Jhon

Add this also: #hero, #main { padding-right: 0!important; } footer { padding-left: 80px!important; }

Hello, With custom css. But we need access to that page to inspect it. You can provide the password in a private ticket on clapat.ticksy.com Thanks

Hello! We will do it shortly. In the meanwhile if it’s urgent you can open a private ticket on clapat.ticksy.com and we will update it for you. Thanks

Thank you! I created a private ticketon clapat.ticksy.com

Thanks! It’s www.manuelthiebaux.com. The problem is even more obvious on mobile where 4 rounded buttons are displayed at the bottom of the page in some sort of white additional footer. I hope you can tell me how to remove this thing. Thank you very much!

Looks like photoswipe (or similar) controls coming from one of the plugins you have installed.

It was indeed coming from some leftover plugin from a previous theme. Thank you for your help!

Hi!

I bought the theme and installed it. Looking good so far!

I have a question about the portfolio item page. When I use a single image (one column with full width, image aligned to the left) and if I resize the window, the image scales up just fine with the proper ratio until it reaches its actual size. Then it just stops adjusting its size resulting a margin on the right. How can I change this so that the image even after it reached its actual width, keeps scaling up and always occupies 100% of the row width. Kind of like the hero image behaves.

Thanks!

Also:

1/ I couldn’t find where to upload a favicon. The location indicated in the documentation doesn’t seem to exist.

2/ What is the best way to show a vimeo player? Can’t find any video item in the backend editor list of available modules. And how can I have it be 100% of its row’s width?

Hi,

Please open a private ticket on https://clapat.ticksy.com/ and our support team will help you asap.

Provide your website url and wp admin access Thanks

Hello, try .radial-counter input{ background-color: #ddd!important; } in theme options -> styling options -> custom css Thanks

You install the plugin first. Then you can rearrange posts and portfolio items with drag-and-drop. Thanks

No, you need to go to the server and make that specific folder writable. Thanks

Yes, send us a private ticket on clapat.ticksy.com with wp admin access. Thanks

You need to upgrade the Redux plugin. Are you using the theme on localhost? Thanks