105 comments found.
Hi there. How can I change the social icons in the minimal menu page? Thanks!!
Hi,
Welcome and thanks for writing in! 
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thank you.
Best, Edge
Hi there, I switched on the filter in the option but the filters don’t appear in the page (3 coloumn wide). Are the filter made with the portfolio tags? What am I doing wrong? Thanks!!
Hi there,
Welcome and thanks for choosing our theme.
Filters are actually Category Filters, and we would require more information on the issue, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you.
Best Regards, Edge
Hi. I would like to buy your theme but I have two doubts, the first is that I see the template is not updated since it was created, you think you keep up the theme? Because it is not compatible with the new version of wordpress and I’m afraid to find myself with an old theme. The second is: I really like this homepage http://anders.edge-themes.com/split-screen-showcase/ with the slides, but besides the slides can I add more content such as a portfolio or text or more block under the slides? Thank you
Hi there,
Welcome and thanks for taking interest in our theme.
1. We do update all our themes regularly. Sometimes it takes us a bit longer to deploy all the updates for the themes, but we never stop updating.
The theme is compatible with newest version of WordPress.
2. This page uses Split Screen Showcase element, and unfortunately there is not way to add more text on it, these are the options: https://www.screencast.com/t/TFxqjhwRDg
Let me know if there is anything else I can help you with.
Best Regards, Edge
Hi, thank! I don’t want to add text over the slide but UNDER the slide, so I want to add rows with content.
Hi there again,
Yes, you can add additional content below/above the Split Screen Slider, but once you get to that section the mouse scroll will be “tied” to that section, and you will need to use navigation or drag the scroll on the right in order to get to additional content.
Hope that helps.
Best Regards, Edge
Hello, I’m like your theme but i have 2 questions 1. is it possible to set up the menu at the left ? (ex :for the home mansory portfolio) and keep it that way on all the website. 2. I need to build a collective portfolio to showcase their works. So I can make one portfolio page for each artist with their custom filter (ex : Artist one have to show Men photos and Women photos) so not all the photoshoot are mixed ?
Thanks in advance.
Hi there,
Thanks for taking interest into our theme.
1. This is a “social sidebar” option, you can have it enabled on all the pages/posts if you want to.
2. It is possible, If you take a look at this page – http://anders.edge-themes.com/portfolio-filter. You should be able to create categories for each artist and sub-categories as types (Men photos, Women photoes, etc).
Let me know if you have any further questions.
Best Regards, Edge
Thanks for your reply. For the first point I’m talking about the menu at the left like in the Pinterest homepage (sorry for the confusion)
Hi there again,
You are very welcome.
1. On the Pinterest Portfolio page, we use Vertical Menu, and that one can be applied to any/all pages.
Let me know if there is anything else I can help you with.
Best Regards, Edge
Hi there, i like Anders theme but I have a question: on the carousel homepage is it possible to enable the hover with custom text on the pictures instead the fix text at the bottom? Thanks!
Hi there,
Thanks for taking interest in our theme.
This element is actually a portfolio slider, and these are it’s options – https://www.screencast.com/t/2VN64Mw906A
As you can see, the text on the bottom is the title of the single portfolio. So with some minor changes in the code, we could have it hover the text of the portfolio, instead of the title.
Let me know if you have any further questions.
Best Regards, Edge
Hi,
Pre-purchase question. Can I put the Metro portfolio design adapted to the store? I like the metro design for the store and not the classic 3 or 4-column store.
Thanks
Hi,
Welcome and thanks for taking interest in our theme!
Unfortunately, not. Metro portfolio page use masonry layout and it is include for portfolio post type, not product. For products we are using woocommerce default template as you can see on our demo site. https://www.screencast.com/t/ho3hlSwpcx
Best, Edge
Thank you so much for your quick response
You are welcome! We are glad that we could help!
Hi, I have a problem with the Top menu that I can not solve. I can not figure out where the problem is for fixing … can you help me? Check out my site: http://www.giveit.pt/ Thank you!
Hi,
Welcome and thanks for writing in!
Unfortunately, we couldn’t access to your website. https://www.screencast.com/t/onyEZqsqHD
Anyway, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thank you.
Best, Edge
Thank you! Problem solved
You are welcome!
Hi I cannot see Anders in the product dropdown selection on https://edge.ticksy.com/submit/. Can you please solve that? I have issues with Visual Composer. When I click to active VC it says that I do not have a license for VC even though i connected it with my themeforest account. Thanks
Hi,
Welcome and thanks for writing in!
We have just tested our theme list on Ticky support forum and we could find Anders theme. Please take a look: https://www.screencast.com/t/vCyYfoLTJbu
If you just purchased the theme, maybe data isn’t ready yet so try just a bit later. Also, make sure that you are logged in with the Envato account form which you have purchased the theme, and you can also try to clear browser cache and to login again. There is also another way for submitting a ticket: logout, and then enter your purchase code https://www.screencast.com/t/x1RaiLuxl so try that also.
Best, Edge
1. Anders theme is listed when not logged in. The item disappears from dropdown when I log into ticksy. How weird. 2. I tried to log out to submit ticket and submit with purchase code, but the form asks me to register with email and password. So i still can’t submit the ticket. Can you look into it?
Hi again,
Please reach us here: support@edge-themes.com and provide your purchase code so we can test this. Thank you.
Best, Edge
I bought this theme but import option does not work. I’ve tried it many times. It stays at 40% and does not move. I’ve closed all 3rd party applications. How do I fix this problem?
By the way, I will use to shop option of this theme. I’ve installed the woocommerce plugin. Then click the import button but no matter how much I try, it does not work. Please help me.
Hi,
Welcome and thanks for using our theme!
Support agent has already answered on your ticket. Please re-check it. Thanks.
Best, Edge
Hello,
Great theme. How can I add both menu styles to my website, just like you have on the demo site, On the demo site you have the horizontal menu with home, pages etc and the menu that shows up from the side (vertical menu) with the behance, instagram etc.
Thanks
HI,
Welcome and thanks for using our theme! Glad you like it!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
hello ! with the home page Metro Portfolio no portfolio are displayed I dont understand because I created several portfolio.. thank a lot !!
Hi,
Welcome and thanks for writing in!
We have located your tickets on our support forum. Support agent has been informed, and your tickets will be answered as soon as possible.
Best, Edge
Hi,
I want to buy your theme and want to ask if it’s possible to use it on the new workpress 4.8.1 version?
Thanks a lot and all the best, Tony
Hi,
Welcome and thanks for taking interest in our theme!
Yes, all our themes are compatible and working well with WordPress 4.8.1.
Best, Edge
Hi, is it possible to create 2 separate portfolio modules inside one site? its for an art gallery, so, we want to one portfolio module for artists and one for exhibitions, is that possible? thanks in advance.
Hi,
Welcome and thanks for taking interest in our theme!
We are not sure what you want to achieve exactly, but you can use Edge Portfolio List element on each page. So, in this case, you can use Edge Portfolio List and specify Artists category for first page and specify exhibitions portfolio category to the second.
Please take a look: 1. https://www.screencast.com/t/doYQu9KdbF 2. https://www.screencast.com/t/ECQQc5FB6
Just add your specific portfolio categories to one-category field, in this case Artists and Exhibitions. Please note, first you need to create them in Portfolio -> Portfolio Categories and assign portfolio items to each. https://www.screencast.com/t/iiDVyDTfWsHope this was helpful.
Best, Edge
Hi, in your example both artists and exhibitions reside under ONE portfolio module.
I want to separate them into 2, artists and exhibitions
Like this example:
- site.com/artists —site.com/artists/artist-name-01 —site.com/artists/artist-name-02
site.com/exhibitions —site.com/exhibitions/exhibition-name-01 —site.com/exhibitions/exhibition-name-02
Please see this sample site:
Artists http://feheleyfinearts.com/artists/ http://feheleyfinearts.com/artists/ningeokuluk-teevee/ Exhibitions http://feheleyfinearts.com/exhibitions/Also can you create sub categories? example
site.com/exhibitions/2018/name-of-exhibition
Is this possible?
Please advise, thanks!
Hi,
Thanks for reply.
Yes, it is! Imagine these two portfolio types that we called, for example: artists and exhibitions. https://www.screencast.com/t/uG1RVOJObw5
And, you will have: 1. http://anders.edge-themes.com/artists/ 2. http://anders.edge-themes.com/exhibitions/
And, if you click on some single item: 1. http://anders.edge-themes.com/portfolio-item/new-prints/ 2. http://anders.edge-themes.com/portfolio-item/coffee-chill/
Unfortunately, the only difference will be that you cannot change portfolio single slug to two different slugs. Portfolio slug will be same for all portfolio items. You can change portfolio-item to something else, for example portfolio123. Here is the option: https://www.screencast.com/t/CImarzOne
But, as you can see there is no option to set different portfolio slugs, for example: artist and exhibitions.
Hope this was helpful.
Best, Edge
Thank you for your detailed response. So there is no way to install 2 different portfolio modules so that one controls “artists” and the other “exhibitions”?
I guess what I am trying to know is if we can integrate an “events” section, with event related info, dates etc, (that is what the exhibition would be for”that way we can show, present, future and past events that have happened in the gallery.
Hi,
Thanks for reply.
As we mentioned in previous reply, you can have two different portfolio modules, but portfolio single items will have same portfolio slug, (portfolio-item or something else that you can define in portfolio settings).
Some alternative solution could be that you can create Events page and create exhibitions like sub pages and all build all pages over Visual Composer. Only in that case you can have, for example: www.site.com/events/exhibition1, www.site.com/events/exhibition2,..
Hope this was helpful.
Best, Edge
I love the look of this theme and I intend to purchase it. However, I had a couple of questions. 1. Can the motions animations I see on some of the texts i.e. the upward appear in motion be added to all texts and all images? What other motion options are available? 2. Can you please provide more information on what the backend builder looks like? I didn’t see any information about that in the demo site. 3. Can the light blue line that slides in on some texts be changed to a different color?
I look forward to your response. Thanks.
Hi,
Welcome and thanks for taking interest in our theme!
1. & 2. We have implemented hover types only for portfolio elements, not for all. Please take a look: http://anders.edge-themes.com/hover-types/
We have build all page over Visual Composer, please take a look how it look like: https://www.screencast.com/t/RGZevG7ZqqC https://www.screencast.com/t/t5p9AP67HnX https://www.screencast.com/t/NsbBh1lQ https://vc.wpbakery.com/ https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/2424313. Yes, this is first main color or you can easily change it with custom CSS. Our support agent can assist you with this.
Please note, when you bought the theme, you got a 6 months of free theme support, so for any question/issue you might have with our theme, you can login to https://edge.ticksy.com/ with an Envato account from which you bought the theme, and submit a ticket with your question, and one of our agents will assist you as soon as possible.
Best, Edge
Awesome! Last question before I make the plunge. I noticed the portfolios do not have related projects at the bottom. Only text buttons for next and previous. Is this available? If not, are there plans to include them? If not, can this be manually coded? We have a lot of portfolios & we would like to have them show as thumbnails beneath individual projects. Thanks!
Hi,
You are welcome!
Unfortunately, we haven’t implemented related portfolio section on this theme. But, thanks for the suggestion! We will pass this to our dev team and they will consider this for some future theme update. :)
Best, Edge
Hello, Is it possible to leave the vertical menu rolling open when I click in a sub-section ? Thank you !!
Hi,
Welcome and thanks for using our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hi,
Any news on the text update of the theme? We’re looking forward a couple of bugs to be fixed which is really annoying for the business.
Regards,
Hi,
Welcome and thanks for writing in!
We are constantly providing new updates, when we have some new feature, or some bug to fix, or when some of our included plugins is updated.
To inspect this closer, can you submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access so our support agent could check possible bugs and assist asap?
Best, Edge
Hello ! I have only Visual Composer 5.2 is not compatible with this theme ? thank you !!
Hi,
Welcome and thanks for writing in!
Yes, our theme is compatible with Visual Composer 5.2.
Best, Edge
Hi!
Google service is not work in China because it’s blocked in China by the gov. 
When I buy this theme,Could you offer a version that remove google service like google font,just use system font?
Hi,
Welcome and thanks for taking interest in our theme!
Yes, you can remove google fonts with a little modification(removing this function) of functions.php file. And, after that, add some system font with custom CSS code. For example: https://www.screencast.com/t/T3uMe4jRE8pJ
body{
font-family: Arial;
}Hope this was helpful.
Best, Edge
Thank you!
You are welcome!
Hello !
Edge Options are not visible to import Demo content in my wordpress but the Theme Anders is installed…
Thank you for your help !! 
Hi.
Welcome and thanks for using our theme!
Please check have you activated Edge CPT plugin. After that, Edge Options tab should appear on the left navigation. Please take a look: https://www.screencast.com/t/BiZpwFFTa
Best, Edge
thank a lot !!
You are welcome!
Hi, I submitted a ticket (#1269869) 5 days ago and have still not yet heard back. The theme is working great minus these few issues Im having and would really like to figure out a fix for them so that I can finish building my site. Thanks!
Hi,
Welcome and thanks for writing in!
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Best, Edge
