300 comments found.
Hello,
Can you fix Youtube in https can not play the problem in future versions? Each update requires manual changes.
We’ll fix all and release the new version in next few days
Thank you
Hello, some people already reported the issue where a header ad sense ad is not visible (it’s “covered” with a logo link). Can you provide the fix to the problem? Unfortnately I cannot give you access to my admin due to security reasons.
Hi
There is no issue with the header Adsense, all of their issues have been fixed because of many reasons. If possible, please send us the WP admin, we will add our adsense code to your site for your reference
Regards
Hi, what’s the size to see the perfect images in: BK Feature 2 (Slick Slider)?
Hi
The recommended size for featured image is 1000×600. And if you enable the retina display function, this size should be double.
Thanks
I’ve tried in the format you told me, and also double, but I always look bad at the image.
I’ve tried in the format you told me, and also double, but I always look bad at the image.
I’ve tried in the format you told me, and also double, but I always look bad at the image.
Hi
Can you send me a screenshot and a link so that I can take a look?
Thanks
hi,
This is the loaded image,
http://imgur.com/a/CVWEuAnd this is how it is displayed
https://i.imgur.com/5M3xUua.jpgI would like you to see it in full.
Hi
Sorry for our late reply
The slider module just displays the thumbnail size there so that it fit the layout of the module. If you want to display full. We will help to customize the code with a little fee
Thanks
Hi, and how much this update?
Hello. i am putting my Adsense code to Theme Options -> Header Settings but not working
Hi
Please check if you are using any ads block on your browser, you should disable it to check
Regards
there is no ads blocker
Can you give us the WP admin so that we can check?
where can i sent the login info?
Please send to your email at bkninja.team@gmail.com
Regards
thank you it is working now
Hi there, Do you have a simple homepage for the website as well, so that someone can use it as web+blog.
Hi
Thank you for using our theme. Could you please tell us more details about what you need so that we can easy to help?
Thanks
I used this template as blog which has worked really well. Now I’m trying to use this template as website+Blog, but couldn’t find any regular website pages such as services, Homepage. If you have came across some request like this please share the other pages as well.
Hi
The theme support a blog page template so I think you can consider to use it (Create a new Page, select the page template as blog)
You also can use pagebuilder to build both of website and blog.
Thanks
Hi, How can I have the sidebar on the left for pages? I can only achieve this with posts currently. I am probably missing something? Thanks.
Hi
Thank you for using our theme. Unfortunately, the theme at this moment doesn’t support left sidebar for pages. If you want, we can offer you our custom service to do that, you can email us the detailed description of your requirement, then we will come to help
Thanks
Hi, While a nice theme, this is definitely not the “most customizable theme on the market” (I have seen many themes with many more options than this one in their control panel, eg colours, typography…) More options can be very useful for users who don’t know CSS. Thank you for your help, I can change this myself but I would suggest adding this option at some point for pages, as this can be important for advertisement purposes (an ad in the left sidebar gets more clicks than one in the right sidebar according to Google).
Hi
Thank you for your suggestion, we will consider to add this option to the theme for sure.
All the best
- note * i already read the documentation file , thanks
Hi
Can you please email us your purchase code to our email so that we can check and help you then?
Thanks
Hi again,
There is another issue related to https protocol and embedded video.
The embedded video starts twice. First time 1 second and after this once again. This is very annoying. And if the video is bigger than the area the first time it starts at 100% size. The column is 720px and the video starts as 1280px and after 1 second it starts again but this time as 720px and it works fine after that.
I have been looking for the issue for 2 days and I’m sure there is an issue in the theme. Everything is working fine with http protocol and embedded video but not with the https one. I examined other themes and no issues with the same posts. I changed protocol from https into http and no issues.
Can you please send us the link to the issue and the FTP access? We need to check what’s causing the problem
Regards
Thank you for the great support and solving some issues. Especially the video embedding. And the image optimization is much better now.
Hi,
I wanted to setup the widgets in BK: Social Widget Counters but after all modifications of APIs Keys etc. I still get Envato FB followers and lint to Envato Facebook page. But that is weird because I can see my new settings related to all social widgets in WP Admin and no Envato at all. How to remove Envato from the theme?
Can you please use this Facebook token and try again, if it doesn’t work, please send us the WP admin so that we can check
420136554757149|68q0UtG1q5AmWfR9v2Wh5zTUjGc
Thanks
It doesn’t work and still Envato likeswith link to Envato and Twitter link works fine but with links for Envato. I will send you an E-mail because I’ve found 2 other issues.
ok, I received your email and replied. Please check again
Thank you. I upload new logo but it blurry. Kindly please tell me the correct logo size, Thank you.
Can you send us your site address so that we can take a look your current logo?
www.terminal.my
Hi
Can you make the logo larger (about @2x) and check again?
Thanks
Thank you. Where to edit for body font color? masonry, single post and others. Thank you in advance.
Hi
You can put your custom CSS code to the custom CSS field in Theme Options to change the color of the elements you want
Thanks
Thank you. Kindly please give me an example for custom CSS code for body font color. Thank you in advance
Depend on each element that you want to change the color, so you should assign the properly class there. If you want our help to customize your website, we’ll offer you our custom service to do that
Please feel free to let us know if you still have any questions
Thanks
Thank ypu. Need help. (1) I register Google Adsense, and ask me paste: Paste it into the HTML of http://terminal.my, between the <head> and </head> tags. Kindly please help me where to paste it.
(2) Kindly please teach me how to add Adsense at sidebar.
Thank you in advance.
Hi
If you want to add google adsense to the header, please add it via Theme Options -> Header Settings -> Header Banner -> Adsense field
For sidebar, please add the adsense code to the text widget
Thanks
Thank you very much.
Greeting. What make post become popular post? And kindly show me this option.
Thank you in advance
Can you tell me more clear about the issue? I’m quite not sure what is the issue here
Thanks
I need help for this matter first: Greeting. What make post become popular post? And kindly show me this option.
I need help for this first: Greeting. What make post become popular post? And kindly show me this option.
Hi
The modules from pagebuilder doesn’t support the popular post filter. Only the widget tab supports this. And it’s based on the comment counts
Thanks
Thank you very much. Need another help.
In the Widget: http://prntscr.com/g9xxgr Single setting: http://prntscr.com/g9xxwx At post, no sidebar: http://prntscr.com/g9xypeCan you email us the WP admin so that we can check?
Thanks
hello,
do you have sample for dark theme background?
Hi
Thank you for your interest in our theme. Unfortunately, the theme doesn’t support dark version
Thank you
hello, any plan to do dark theme? thks
Hi
No we don’t have plan to do dark theme
Thanks
Hi , After updating to latest ver of gloria . my front page classic blog layout is gone . any setting to fix this ? Last time we fix from index.php .
Hi
You just need to copy the old index file then replace in the new theme version
Thanks
Thanks ..
How to set a specific page into full width (no sidebar)? I can only see three template options at the side of a page at the back-end: Default template, Blog and Page builder.
Hi
You can select the default template, then go to Theme options -> Page Settings -> Default Template -> Select Full Width Layout.
Or you can create a page using pagebuilder and select the Full Width Section to build your specific page
Thanks
May I know the name of drag & drop page builder, so I can have further knowledge how to use it.
Hi
It’s not a plugin, the pagebuilder was built in the theme and use for this theme only.
Thanks
Thank you. How the user can become an author? And, is there a page to show all author with profile. Thank yoiu
Hi
I think you can consider to use this plugin to setup the user role
https://wordpress.org/plugins/user-role-editor/Thanks
Thank you very much for fast respond.
(1) How to limit the post excerpt? http://prntscr.com/fhob5f
(2) How to remove comment icon and count in Hero Module and others. I would like to change with facebook comment. http://prntscr.com/fhocvt
Thank you in advance.
Hi
Sorry for my late reply,
1. This must be customize directly in the code. You can send us the WP admin + FTP access, we will help you to reduce the excerpt
2. We can help you to remove the comment icon, but if you want to change with facebook comment, we would like to offer you our customize service to do this
Thanks
Hello bkninja How are you?, The pinterest button is not sharing posts.
Thank you
Hi
Thank you for contacting us again, can you please try to disable all 3rd plugins and check again?
Thanks
Hi, I disabled all 3rd plugins did not work…
Can you please send us some screenshots and the WP admin so that we can check?
Regards
Hello bkninja clicking on pinterest button does not work, So I did not take the screenshots. Where can I send you the wp admin?
Hello it works
Thank you very much for the support 
You’re welcome 
Hi, I bought Gloria a few months ago, and got a message that you updated, when I tried to install the theme, I got, The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.” So, what was the update, because I still have the old theme. Was there a problem with the old one?
Just to note, I reloaded the theme from March and the demo loaded fine. I just would like to know what updates you made to the new one in May because it wouldn’t let me install that demo either.
Hi
You can check the changes in the item page -> Change Log section
We recommend the safe way to manual update our theme is switch to another theme like Twenty Fourteen, then delete the old theme folder. From this step, you can upload new version of the theme by using .zip file or upload extracted folder to your wordpress/themes/ folder on your host. After that, you can switch back to new version of the theme.
Thanks
Hello I am trying to figure out how to eliminate the Entertainment News and also can I disable the New in Grid?
Can you please send us some screenshots so that we can easy to understand your questions?
Thank you
hi bkninja, How to make a different background on different pages
Hi
Unfortunately, the theme doesn’t support this option, but we could offer you our custom service to do this if you want.
Thanks
Hi , does the promotion price will applied again or no , if yes , please when , i intended to buy the theme and as soon as i prepare the money and go to purchase i found it become $54 , i am still a beginner i wish the promotion price return quickly to purchase it , i wait , thank you
Hi
Thank you for your interest in our theme, but the promotion price has been stopped from now.
Thanks
Hi. I want to buy a Gloria_n $13 lite version. I could not find the link. No sales now?
Hi
We have stopped the promotion price, now the normal price of the theme has been applied
Thanks