Hi,

thank you for contacting us.

First you need to unzip this zip folder. Here is more info about it: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

If you have any question, just open support ticket and we will help you.

Best regards

Solved. The logo option was turned on inside a few of the pages.

Thanks. Ryan.

Fantastic! If you need any further help, please do open a ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards

Hi,

thank you for contacting us.

Google maps changed their api and now you need api key to show google maps on your site. For more informations you can check this article: https://anpsthemes.com/using-google-maps-themes/

Hope this will help you.

For further support please open support ticket: https://anpsthemes.freshdesk.com

Best regards

Hi,

thank you for contacting us.

We don’t intend shortcodes to be in description. But you can open support ticket: https://anpsthemes.freshdesk.com and will help you with this.

Best regards

Thanks for your quick answers. Have you put the update for newsletter in order to see it?

Hello, we are preparing the update, it is going online latest tomorrow. In any case, if you decide to buy the theme, you can update it later on, or we can send you the new version trough support. you can see the newsletter widget in the footer here http://anpsthemes.com/psychiatrist/demo-1/

Thank you and best regards

Hi, I am happy to notify you that update is already up. Thank you and best regards

Hello, remove the “Post Grid” element from the blog page using Visual Composer and use the “Blog” element instead.

can’t filter when I use “blog”. have to use post grid. I have 4 different type content page and I need to use filters.

“Post Grid” is a Visual Composer default element and unfortunately does not support disabling the AJAX loading.

How are you filtering the posts? Currently the “Blog” element allows you to filter by 1 category. We are planning to release an update that will allow you to filter using multiple categories.

Hi,

thank you for contacting us.

Here is an article how to update visual composer: http://anpsthemes.freshdesk.com/solution/articles/5000507163-how-to-update-visual-composer-

Best regards

Thank you.

Hello, the theme is fully compatible with WPML. While the theme is not yet posted on the official WPML site, our other theme Industrial is. Both Industrial and Psychiatrist are built on the same platform.

Let us know if you have any other questions.

Please try to resave AnpsThemes – Images widget. If this won’t work, open support ticket and include site url and wp admin login.

Best regards

Hi,

Is there a list of available shortcodes? Is it possible to use shortcodes in content editor?

Hi,

we suggest you to use visual composer (it can be enabled on all post types). There you will also be able to see all shortcodes from Psychiatrist theme and also shortcodes from visual composer.

If you have any question, please open support ticket http://anpsthemes.freshdesk.com and we will help you.

Best regards

Hello, speed issues can be caused by a lot of different elements. 20 sec is really too much and usually, it is hosting or other plugins related.

Please do open a ticket at http://anpsthemes.freshdesk.com so our staff can help you.

Thank you and best regards

Done. Looking forward to hear from you. Thank you!

Thank you very much

We have responded to your ticket. Let’s continue the discussion there. Thank you.

Yes, our theme is build using Bootstrap.

can i asked what version of it?

It is version 3.3.5.

Hello, please do open a support ticket at http://anpsthemes.freshdesk.com and our support will help you with the issues. Thank you and best regards

Ticket has been created.

Responded.

Hello. Thank you for the nice words. You can send us a lost of issues on support@anpsthemes.com so we can investigate and update the theme if needed. I would however recommend buying extended support. Our support is fantastic.

Thank you and best regards

Thank you for your quick reply and helping me out.

you are very welcome.

Hello, thank you for the nice words! Yes it does support RTL. Thank you and best regards

Thank you

You are very welcome!

Hello. Please open a support at http://anpsthemes.freshdesk.com and provide ftp and wp access. Thank you and best regards

Thank you for you reply. Before this message I already created a “Ticket”.

We have responded to your ticket.

Hello, currently there is no option. You will need to use CSS:

@media (max-width: 1199px) {
    .site-search form input.searchfield {
        background-color: #f8f9f9;
    }

    .site-navigation .mobile-wrap {
        background-color: #fff;
    }

    .site-navigation .mobile-wrap {
        border-color: #ccc;
        box-shadow: none;
    }

    .site-navigation .mobile-wrap a,
    .site-navigation .mobile-showchildren {
        color: #898989;
    }
}

@media (max-width: 400px) {
    .mobile-wrap .burger {
        border-color: #ccc;
        color: #999;
    }
}

We will add an option in a future update that will add a light mobile menu version.

Hi,

thank you for contacting us.

Did you add right twitter username in shortcode? If yes, please open support ticket: http://anpsthemes.freshdesk.com and include site url and wp admin login data.

If you have any question, do not hesitate to contact us.

Best regards

Yes, I added the right username. I am developing locally at the moment. I will open a ticket if I go live and I still get the same error.

Probably it is a problem with localhost, for error you need to check error log. Some settings are not enabled by default on localhost.

If you will the same problems on server, please open support ticket and we will help you.

Best regards

Thank you for your kind words and thank you for using our theme.

We will add an option to change the styling in the next update. Currently there black and white version is the only available one.

Thank you for the quick reply! I actually just purchased the VC map add on and it works exactly how I wanted! Seamless! Thanks again.

Hello. Please do open a support ticket at http://anpsthemes.freshdesk.com and we will send you the psd file for the logo. Thank you and best regards