93 comments found.
I just purchased your theme Precise – A Modern, Minimalistic Shop Theme – Very lovely theme. When I tried to upload your theme to my website via the cPanel – I got this message:
“The file you uploaded, themeforest-20271127-precise-a-modern-minimalistic-shop-theme-wordpress-theme.zip, contains a virus so the upload was canceled: YARA.grscripts_Spam_041.UNOFFICIAL FOUND”
I re-downloaded the theme and still had the same message – Do you have an idea what this is?
Thanks a lot
Hi there, First of all, thank you for purchased the theme. and for this problem you’ve got:
1) I’m sure this theme doesn’t have any files containing viruses or malicious code, It has been checked by review team of Envato
2) To install the theme – please extract the “themeforest-20271127-precise-a-modern-minimalistic-shop-theme-wordpress-theme.zip” file, and follow by document http://docs.la-studioweb.com/precise/#theme-installation
Please create a new ticket on https://wpelite.ticksy.com if you have any question
Thanks & Regards, LA.
on the android or ios,i think ‘store.google.com ’s page will be better.
Hi there, Sorry I really don’t understand, can you explain me what you are asking ?
Best Regards, LA.
Dear,
I just purchased your theme Precise – A Modern, Minimalistic Shop Theme. When I tried to upload your theme to my website it’s show a message that ” you sure you want to do this? Please try again.” means uploading failed. Then I uploaded it via Cpanel. Now It’s upload but for me it’s not working like you are giving many demos in this theme but while uploading and then activating via Cpanel I can’t activate your demos in my site.. I need to those demos so I can work at theme. Kindly help me.
Hi there, Thank you for purchased the theme, and about this problem – did you checked the system requirement before installed the theme ? http://docs.la-studioweb.com/precise/#system-requires
If you have any questions – please create a new ticket on https://wpelite.ticksy.com/ , I will help you
Best Regards, LA
Hello, Dose your template support RTL ver? or not
Thanks!
Hi There, Thank you for interested the theme, and about to your question: - Yes, this theme supports RTL language
Thanks & Regards, LA.
hi i want to buy theme but want to know is this compatible with multi currency option?
Hi there, Thank you for interested the theme, and about to your question : Yes – the theme compatible with multi currency of any plugins ( e.g. WPML, WooCommerce Currency Switcher …)
Best Regards, LA
Hi there, I’m interested in your theme but I have a prebuy question:
Is it possible to remove the lower bar that apears in mobile view?
Thank you 
Hi there, Thank you for interested the theme, and for your question: - Yes, you can turn off the footer bars when viewing on a mobile in the theme setting panel.
Thanks & Regards, LA.
hey there . how do i set up instagram with my account?
Hi there,
Thank you for purchased the theme, and how to using the Instagram Feed on the Visual Composer:
1) Please create the Instagram access token ( you can using tool http://instagram.pixelunion.net/) , Then put it on the Appearance -> Theme Options -> Additional Code -> Instagram Token
- How to find User ID by user name -> please using the tool https://smashballoon.com/instagram-feed/find-instagram-user-id/
- What is hashtag fields – please see more http://prntscr.com/fyr7si
How to find Location ID – please read more http://instagramwordpress.rafsegat.com/docs/find-location-id/
Thanks & Regards, LA.
Hey there i finally finished my store but there is one single thing that i can’t find to edit . The QUOTE byt Lewis Hogan and the ( t1.png ) Need your answer ASAP ty ( i am using demo7 )
Hi there, glad to hear that and for your question – How to edit the image of Quote by “Lewis Hogan” :
On admin dashboard – please go to Testimonial – then please edit the “Lewis Hogan” ( http://prntscr.com/gihs7g ) and you can able to change image ( http://prntscr.com/gihsf1 ) Regards, LA.
Hi, 1) How i can add the video on product page similar to this https://cosre.ticthemes.com/shop/ecread-lennon/ 2) and Full product page https://cosre.ticthemes.com/shop/dia-field-jacket/?cosre_woo_single_product_layout=fullwidth ?
Hi there, Thank you for interested the them, and for your questions: 1) Deme video on product page http://precise.la-studioweb.com/product/lucky-corey-bucket/ 2) Sorry currently the theme does not have full product page style, but we will add it on next version soon Thanks & Regards, LA.
Thank for your reply. More query: 1) Is Infinite Scroll Pagination available ( or possible) in this theme? 2) Product Map Pin similar to https://cosre.ticthemes.com/shop/goded-sweater-white/ ? 3) Once i purchased this theme, can you tell me optimization you did for this theme (Server details, cache server, php optimization etc.) ?
Hi there, For your questions : 1) Yes – Infinite Scroll has been included in the theme ( apply for product/portfolio/post… ) 2) Sorry currently the theme does not have “Product Map Pin” shortcode BUT I will add it on next version soon 3) Sure, I will help you do that
Best Regards, LA.
sorry i can’t see Infinite scroll in product page, can you please provide me url ? Is portfolio page missing in these theme? i see this theme have more page style (portfolio/blog) http://preview.themeforest.net/item/negan-clean-minimal-woocommerce-theme/full_screen_preview/19995001?_ga=2.37235616.1442050767.1504371390-1543465399.1483264611
and whop with category page http://negan.la-studioweb.com/shop/shop-with-category/ ?
is this theme missing these features?
sorry to ask so many question before purchase 
Hi there, I’m sorry currently the theme has no demo for the above features, i will add it to the demo soon. Also, please don’t worry this theme includes all features of “Negan” theme, and it has improved on performance.
Regards, LA.
I created a ticket on your support site, hope to resolve white blank issue after i installed this theme.
Hi there, Thank you for purchased the theme, if you have any question – please email to me. I will help you as soon as possible Regards, LA.
Hello! I already have a WordPress site and would like to update it with your theme. Will your demo files overwrite my current posts, pages, products, files, ect?! Thanks!
Hi there, Thank you for interested the theme, and for your question: - Please do not worry, your data will be kept as you use as well as update the theme.
Also, If you are having trouble updating the theme, please let me know , I will help you as soon as possible Thanks & Regards, LA.
Hi, I receive the error message “Error! Can not load json file.” in the theme options panel Typography, and also when I want to add extra social icon to the footer.
Thank you for your help!
Hola. Estoy intersado en adquirir el Tema. Me gustaría saber si es posible adaptarlo en varios idiomas. Gracias.
Hi there, Thank you for interested the theme, and for your questions: Yes – The .pot file has been included the theme and you can translate the theme to any language you want, In addition the theme compatible with WPML, qTranslateX, Polylang… plugins.
Please let me know if you have any questions, and info@la-studioweb.com is my email address
Thanks & Regards, LA.
Good Luck With Sale 
i also like https://themeforest.net/item/daily-brands-store-ecommerce-psd-template/6886557 but only have psd file
Thank you
Love this theme, but would like to make some changes to the product view page, is that something I can hire you to do?
Hi there, Thank you for interested the theme, and for your questions : Yes, I can help you, please email to me info@la-studioweb.com is my email address Thanks & Regards, LA.
Awesome Item! Good Luck With Sale
Hi, I am interested in buying this theme. Is there Abandoned cart & corresponding email included in this and even Store/customer analytics integrated?
Hi there, Thank you for interested the theme, and for your questions: Sorry, In this version of the theme abandoned cart & corresponding email does not integrated, BUT we have planning to integrate it into next version
Best Regards, LA.
thank you
Hello, love the theme!
Can I make the product thumbnail on Cart page bigger?
Hi there, Thank you for interested the theme, and for your questions: - Yes, you can change the size of product on the cart page
Regards, LA.
Hi, I’m wondering if I would be able to have a drop down function (to choose different weights) on the individual product page in addition to the quantity function.
Hi there, Thank you for interest the theme, and for your questions: Yes – to do that you can use custom variation of WooCommerce Best Regards, LA.
Is there a built in feature in the theme? Or a separate WooCommerce plugin I need to download?
No, you don’t need to use any plugin for that
Hi There, I just purchased this theme. But once installed and activated I got my first error. Since your own support page is undergoing maintenance I’m posting this here, in hope of you guys helping me figure out what it is that’s going wrong
Fatal error: Can’t use function return value in write context in /home/pwfh223354/domains/marcboland.com/public_html/shop/wp-content/themes/precise/framework/classes/class-setting.php on line 134
Hi there, Thank you for purchased the theme, to solved this problem: Please check system required before installing the them http://docs.la-studioweb.com/precise/#system-requires
Also, If you have any questions please let me know – my email address is: info@la-studioweb.com
Thanks & Regards, LA.
Awesome work, very cool ! i wish you lots of sales for the week
Thank you so much, bro
