65 comments found.
Hi, I have three questions and I would appreciate if you answer me. 1-How much time usually takes to you fix a bug? 2-Do you have the rights of the images of the theme? Because I want use them also. 3- Do you have a refund politic if I don’t like the theme?
My best regards
Hi davidfneto,
First, thanks for interesting our theme.
1. We’ll try reply as fast as possible after your feedback.
2. They are our images, you can use free them and you’ll have them after importing demo content.
3. You can learn here: https://themeforest.net/page/customer_refund_policy
Thanks for your questions.
Right, Could you tell me what is customizable (what fields and photos)? Which images can I change? Can I put the screen of my app in the photo with the hand holding a cellphone, for example?
Hello,
You will easily change all the images and content in the admin page, the theme is based on the most popular Visual Composer plugin built today, very easy to use to add new, delete, edit content for your site.
Thank you
Hi, I really like the theme, very nice but before I buy it, I need to know if you can fix a problem that I observe: on mobile version, if I slide my finger to the left, appears blank space on the right. Can you fix that? Thanks.
Regards
Hi oiraus, thanks for interesting our theme.
We just checked and fixed this problem. You can check again.
Thanks!
Hi there,
is it possible to change the headline style? E.g. headline style “h6” capitalises all letters. So “This is us” becomes “This Is Us”. I would like to keep all styligns apart from the capitalisation.
Thanks & Best Regards
Hello,
You can custom css for headline style in WP Admin -> Appearance -> Customize -> Miscellaneous -> Custom Code -> Add your css code : http://prntscr.com/g8kskn
http://prntscr.com/g8ktdzThank you
This has navigation issues. If we use a one page theme with #aboutus in the navigation, Then regular / pages (example: website.com/contact) will have broken links of #aboutus like (website.com/contact#aboutus)
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Does the video post support YouTube videos? I have tried to post one of my youtube videos to a post and I just get a big blank space. Vimeo seems to work fine though
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hello! I have a problem with your template: I choose the child-theme, and it isn’t working. I search in the source code: ”/decades-child/style.css” and there isn’t a request to this document. Can you help me? Thanks
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Nice theme, thank you! How do I get a little menu for multilingual websites? I’m new to Wordpress and I don’t get it. I want to use WPGlobus plugin which is fine but I can’t integrate such a menu to my Decades theme. What to do? Cheers Christian
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi
How do you change footer content?
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hey! Great looking theme. I added links to the top but It doesn’t seem to work. The links are showing up under the sub menu but when I click it, Nothing happens. Please let me know why this happens.
Here’s the web link: https://goo.gl/zPTvLc
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hello,
How do I get demo content? I prefer video background page but it shows only image background after installation.
Thanks
Jeff
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi there,
I am looking to create an events app via wordpress can your theme be used with this with other plugins. Also does your theme support woocommerce?
Hello,
Our theme not support WooCommerce plugin, you can use this plugin with our theme: https://wordpress.org/plugins/the-events-calendar/
Thank you for interest to our theme.
Hello would u tell me what to input for the OT POPUP VIDEO SETTING – link video field?
I’ve try to copy the video link of youtube in / with embeded link none of these working
Can u give an example of the input? Its getting very desperate now..
The video was error and unable to play. The code appeared as this: <iframe class=”mfp-iframe” src=”//www.youtube.com/embed/ttps://www.youtube.com/embed/YTK6wgQjKHI?autoplay=1” allowfullscreen=”” frameborder=”0”>
The backend coding was wrong
hey sorry sorted the problem.. Wrong link i used 
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi, I need your help to convert ‘crazyappo’ into wordpress https://themeforest.net/item/crazyappo-responsive-app-landing-parallax-template/19878865?s_rank=1
Hello, We can’t convert your template at this time, thank you for contact with us.
Hi there,
I am one of the first purchasers of your theme, putting trust into your new product from a very early stage… unfortunately I have been let down, mainly due to the speed rank it gets from Google. Honestly this is not suitable for my website at all as I need to rank well in search and as I’m sure you know this will mean I am penalised. Please refund me my funds as this is not suitable. Thanks
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
great theme!
My questions: Is it possible to use it as a multi-page theme? If yes, would it be possible to change the view with just a click and some minor changes?
Thanks.
Hi, sorry for late reply.
It’s possible now. We just updated theme to use it as a multi-page theme. Thanks for interesting our theme.
When I load my website on an iPhone background images are not shown correctly. This does not happen with Android phones. How can I fix the problem? P.S.: I’ve also opened a ticket: https://thememodern.ticksy.com/ticket/1160251/
Hello,
We’ll support for your issues in today.
Thank you
Hello, I would like to open a ticket to request support for the WordPress theme Decade, but I can’t find it in the product list. What can I do?
Hello, please re-submit a ticket on our support system, thanks
Hi, I’ve bought your Decades – App Showcase & App Store WordPress Theme but I’ve obtained instead another theme called Delizus. Please help me.
page not working man …nothing is loading just blank
Hello, our demo site still work fine, thanks
Very well!
Thank you
