205 comments found.
Good evening, I need to place the button to add to the shopping cart that at the time I took out and now I do not know how to reset it. Can you help me please?
Hi florreyes,
Please check the following things:
- You go to Theme Options > WooCommerce tab. You find the Enable Catalog Mode option. If you enable it, you will need to disable it.
- With the Shop and Single Product pages, you go to Theme Options > Product Category tab and Theme Options > Product Details tab. You find the Product Add To Cart Button option and enable it.
- With the product shortcode, in the product settings panel, you find the Show add to cart button option and change it to Yes.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
Hi rajhees,
Please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account and purchase code. Our support team will check it and help you.
Best regards,
Hello, Our Visual composer doesn’t work. So our homepage doesn’t look right. Also the visual composer doesnt work for the footer blocks. So we need to do the css ourselves. And we aren’t that great in CSS.
We want to delete the sku and description of the products (we know we have to change the product blocks in theme sky product blocks – but we can’t use visual composer.)
Our shop is https://www.scheidsrechterwinkel.nl
Hi pbenes,
Please check your settings in WPBakery Page Builder > Role Manager to make sure that you didn’t disable the Backend editor and Post types options https://prnt.sc/h9ck5w. Also, please try deactivating the third party plugins which you have installed recently.
About Visual Composer for Footer Blocks, in WPBakery Page Builder > Role Manager, you change Post types to Custom and check the ts_footer_block option as my screenshot https://prnt.sc/h9cktt.
If it still does not work, please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. Our support team will help you check it.
Best regards,
Hi, very good template.
I possible to include captcha to register and login forms?
Hi griva,
Thank you for your compliment! 
You can try using this plugin https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
How do i combine code of google Add this before your </ HEAD> tag / Add this before your </ BODY> tag
Hi arkadynet,
You can use the wp_head and wp_footer action hooks. For more information, you can read these articles https://codex.wordpress.org/Plugin_API/Action_Reference/wp_head, https://codex.wordpress.org/Plugin_API/Action_Reference/wp_footer.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you.
Best regards,
Hi , need sub menu item to be first letter capital not full word but cannot, how to do it? Thanks.
got it.
Hi eehcoal,
OK. If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
got it.
Hi, newsletter subscribe is not working, where to enter the email?how to fix this? Thanks.
Hi eehcoal,
Do you use Feedburner or Mailchimp? If you use Feedburner, please read this article http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-setup-feedburner-for-wordpress/. If you use Mailchimp, please read the following articles to know how to create API Key and List for Mailchimp https://kb.mailchimp.com/integrations/api-integrations/about-api-keys, https://kb.mailchimp.com/lists/growth/create-a-new-list. After creating API Key and List, you will add them to your Mailchimp form.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
i Re-installed the theme and now i dont have a footer.
Hope you can help me.
Hi EnesAlatas,
For more information about adding/managing footer, please read our documentation http://demo.theme-sky.com/documentation/sanzo/#footer. If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and your purchase code. Our support team will help you.
Best regards,
Hi, I am using Sanzo to develop a ecommerce site, i wanted to know if there is a way to limit the Product title in the TS Products Component of Visual Composer?
Hi christusc,
You can add the custom css below. Your product title will display on only one line
.woocommerce .products .product .heading-title{
white-space: nowrap;
text-overflow: ellipsis;
overflow: hidden;
display: block;
}Please clear caches after adding my code.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, i make bussiness web site with sanzo but header center logo is not work. Can you help me? my web site ; www.halitoglu.com.tr
Thank you
Hi ensarduskun,
You need to add logo into menu. Please read this section in our documentation http://demo.theme-sky.com/documentation/sanzo/#menu. At the end of this section, you will see what you need.
Best regards,
Thank You! Good luck!
Hi, how and where to change the word “Description” on product page to “indications”? Thanks.
found it.
OK eehcoal . If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
can you assist me for download of media items what shown on demo of Sanzo Theme. Means i want complete file as per the demo including media items (pictures)
Hi tfguru,
If you want to install exactly the same as our demo, you can download and install our full demo package. You can download it here http://downloads.theme-sky.com/.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
Hello We want to install a cache, because we find the site a bit slow. Can we install WP Rocket. is compatible with the Sanzo theme. Thank you for your reply.
JP Maio jp@jeapirerre-maio.frHi iris69,
There are many things which affect to the speed of website: hosting, location, page content, images, plugins, .... For more information, you can read this article https://codex.wordpress.org/WordPress_Optimization.
You can use WP Rocket with our theme. But I have another recommendation for you. It is W3 Total Cache plugin. We have an article about configuring this plugin. You can read it here https://skygroup.ticksy.com/article/7374/.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
Great theme! If anyone need it in Spanish (es_ES) i took the time to translate it. You can download PO and MO here: Mega
Thank you for sharing! Have a nice day!
Please answer these questions!
1. would like to know your own self to create categories without the icons or create their own icons.
Follow the print on the link
https://snag.gy/UYKBSN.jpg2. Can I remove this bar from this theme that I selected in blue?
or
Can I create my own custom icons?
Follow the print on the link
https://snag.gy/pcnzHK.jpgHi cristianocgv,
1. The icons are added in Menus, not categories. So you can add them or not https://prnt.sc/gkhov1.
2. Yes. There is an option in Theme Options. You can enable or disable it. Icons are images. So you can upload your own images https://prnt.sc/gfscbr.
Best regards,
Thank you
Hi, In the top categories carousel have only 6 categories how to make it full width? More space after left in the right side how to increase the padding? Thanks.
Hi Praba,
We have replied to you on your ticket. Please check it.
Best regards,
Hello,
I’m interested in buying your theme Sanzo. I would like to ask one question first. On header slider can we use photos instead of icons or they have to be only icons?
Thank you very much
Best Regards,
Hi icapwebsolutions,
Thank you for your interest in our theme!
They are photos, not the icon fonts. Please see my screenshot https://prnt.sc/gfscbr.
If you have more questions, don’t hesitate to let me know!
Best regards,
Great, so i can import my own photo thumbnails….
Thank you very much,
You are great!
Hello,
Perfect theme. Good for you!
I use qTranslate‑X plugin to translate my website. How can I use “Header Language” in the theme to change the languages ?
Thank you.
Milen
Hi Milen,
It needs a small customization. We have made a custom plugin for you. You can download it here https://skygroup.ticksy.com/?dl=944827. After installing our plugin, your languages will appear on header.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
I don’t see plugin for download here https://skygroup.ticksy.com/?dl=944827
Hi Milen,
I’m sorry. Because you don’t have permission. Please click here to download it.
Best regards,
Thank you. You are the best 
Hello again . I have a problem with translations in ”/cart”. Everything is automatically translated (in German) except for the buttons “Continue Shopping”, “Update Cart” and labels “Item”, “Price”, “Quantity” and “Total” over the products in shopping cart. I tried to translate them with “Loco Translate” plug-in but no changes. Do you have an idea how I can fix the problem ?
Thanks.
Hi Milen,
These texts are in our theme, not WooCommerce. So you also use the Loco Translate plugin to translate our theme. Please note that cart is cached by WooCommerce. You must update cart after translating.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, I would like to know how to change the currency on the top menu, I cant change it please help
Hi mktvisible,
Please open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Best regards,
Hi I am preparing a site for selling custom paintings
Is there a possibility to make a site exactly like this with the template?
Customer side - uploading files - Image-style options - and other things like template – example Https://www.photolamus.com/order-caricature-drawing-online Is there a possibility to do this?
Hi raziel4560,
Unfortunately, we don’t have this feature. It is a special feature which is developed by web owner. You should try finding a plugin which provides this feature.
Best regards,
