75 comments found.
Hi cann you help me: when I add/make a new page it goes to my header, but I don’t want that. How can I remove it from my header?
Hi, thanks for purchasing Najma
Please check the documentation, here is a separate section about menu header. https://goo.gl/5ZuqKEIf the problem still exists even after following the instructions in the documentation please send me via our email support@motivoweb.com.
Thank you! Best regards
Why are you not answering my emails?
please email us the request one more time via our email support@motivoweb.com Best regards.
I successfully installed Najma Theme but I’m having a hard time customizing some elements in your theme like buttons and blog labels/tags. I changed my theme color into dark blue but I couldn’t change the font color of the text (like the buttons and blog tags/labels) which is originally in black. I would like to change it from black to white so texts would be visible.
Hello,
Thanks for use my theme 
you can edit and customize css for button text and blog tags/labels text color Please contact us via contact form in the Support tab so I can help you.
Best regards.
Hi, in the support tab, I can only see the Contact-Author Button and I posted my questions through that button. Do you mind giving the link of the contact form you’re saying. Thanks
please send me in my profile ( https://themeforest.net/user/motivoweb )or email us the request one more time via our email support@motivoweb.com Best regards.
hi, i would like to ask for support regarding your Najma Theme
I successfully installed Najma Theme but I’m having a hard time customizing some elements in your theme like buttons and blog labels/tags. I changed my theme color into dark blue but I couldn’t change the font color of the text (like the buttons and blog tags/labels) which is originally in black. I would like to change it from black to white so texts would be visible in buttons etc.
Hello,
Thanks for use my theme
you can edit and customize css for button text and blog tags/labels text color Please contact us via contact form in the Support tab so I can help you.
Best regards.
hi , can i install this theme on wordpress 4.8.x?
Hi,
Thanks for use my theme
Yes, Najma theme compatibility with last update wordpress version.
Best regards.
hi ، how are you? my customer bought your najma template and i instal it on localhost. and all of header in header option vice versa of in real site. for example in picture of header otion is left of the pic but in site is right . my email :shimat82@gmail.com
Hi,
Thanks for use my theme
please contact us via the Support tab attaching your purchase code ,Link to your site and screenshot about this issue so we can take a closer look?
Thanks.
Can you help me, I can’t update the Plugin WPBakery Visual Composer. (An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?) & How can I activate it?
Hi,
when you purchased Najma theme, you don’t need license key. Because we’ve purchase Visual Composer Extend license and you can use it when use Najma theme. Please send me in my profile your email to send the last update for you Thanks !
Oh okee thank you
The mobile site is not working, Can you help me with that>?
Hi,
Thanks for use my theme
please send me in my profile your email and login credentials so we can take a closer look?
Thank you for your reply. It is working now
The images not loading on browser. Please hard clear your browser and site is cache and check if the problem still exists.
nothing changed
please send me in my profile your email and Link to your site so we can take a closer look?
Oke thanks. But where can I find najma post types plugin?
you are welcome
The post types is built in najma_core plugin.
Hello there,
I am not able to find an option to change the Footer credits section and details.
Could you please let me know if this option is even available.
Looking forward to your reply!
I’m sorry, but it seems that you didn’t purchase the template so I can’t provide support! If you were purchased the item from another account, please contact us via the Support tab attaching your purchase code. Best regards.
Hi,
one quick pre-sale question. Am I able to increase the amount of masonry columns in the “Portfolio-2” layout with the vertical menu in the left side? There are 3 in the demo and I need 4. Also what’s the behaviour of the tiles if there are more of them? Are they lazy-loaded or is there some pagination?
thanks in advance
Hello,
- The number of column to display on portfolio page can be 3 or 4 column. - There is no pagination with isotope filter in Najma theme but you can control of the number of posts to display on the page. https://prnt.sc/gtmmpbFeel free to ask any pre-sale/post-sale queries
Nice theme. Just wanted to let you know that the home page demos after the first two listed under the top nav “Home” link will not load. Also, all the pages under the top nav “Pages” will not load either. Perhaps take a look and please let me know when the site is back up. Thanks, look forward to checking out the rest of your theme.
Thanks for your feedback
The links of demos is working without any problems , please check it again.
Its our pleasure that you buy and like our theme
when you purchased Najma theme, you don’t need license key.Because we’ve purchase extend license and you can use it when use Najma theme Please send me in my profile your email to send it for you .
Best regards
I sent you my e-mail. I’m waiting for your imformations.
Hello, I’ll send you an email now. Best regards
I’m forgiven but when I’m putting the Item Purchase Code: 5f….. in the field to revolutin slider plugin, but it does not accept it and tells me that it is for only one website.
I would like to be able to download all of the premium templates of revolution slider and the ads on before after, but unfortunately I can not with what you sent me. I am wating your imformation what i must to do. https://www.themepunch.com/purchase-code-deactivation/Hello, I send you an email now. Best regards
disappointed about this theme 
Mobilemenu is not working
sent an email (adusu.india@gmail.com)
Hello,
The menu is working without any problems , Please deactivate all installed plugins especially the caching plugins and check if the problem still exists.
Best regards.
Issue is not fixed check properly before replying here
Certainly the problem was checked before reply
Your site has a js conflict that occurred because of the installed plugins. The menu is working without any problems in Najma theme you can return to live preview
Best regards.
Happy that everything is working fine with you now
my issue not solved and not refunded ,Felt bad Im thinking to replacement of theme
Hello,
please send me in my profile your problem and login credentials so we can help you.
Best regards.
Good afternoon. Tell me, please, what are the requirements for your theme to hosting resources: 1. WP Memory Limit 2. Upload Max. Filesize 3. Max. Post Size 4. Max. Execution Time 5. PHP Max. Input Vars 6. PHP Max. Input Time
Hello,
The requirements and verify import demo for hosting server :
-PHP version 5.6 and higher
-memory_limit – 128M
-max_execution_time – 180
-upload_max_filesize – 128M
-max_input_time – 180
Feel free to ask any pre-sale/post-sale queries
Best regards.
hi there i purchased your theme – it looks good. i am having problems uploading the dummy data content.xml… the backend gets stuck and nothing happens? it would be a help to have this installed. thanks
Hello There,
you are welcome
please send me in my profile your login credentials so we can take a closer look.
Hello, How can I have the full menu on top of the page? I mean without a click to show the full menu. Thanks
Hi, Thanks for your purchasing Najma theme.
You can select menu header from the Theme Options Panel. Please go to theme option -> main menu -> Menu Header V1, V2, v3…,v6
you could use Fixed Menu option to get sticky menu. Please go to theme option -> main menu -> Menu Header V… -> Stick Menu
Best regards
Hi @motivoweb. Please I am trying to change the Button Label on the Package boxes on the Frontpage of the the Creative Agency Theme. All attempts aren’t working. When I rename it changes automatically back to ‘BUY NOW’. Can you help!
Hello There,
you are welcome
please send me in my profile your email and login credentials so we can take a closer look.
Hello @motivoweb, not necessary. I deleted the existing Package Boxes and re-added them – it worked. Good product, I’m liking it.
Thank you so much, You’re most welcome
Please don’t forget rate my theme 5 stars from here http://themeforest.net/downloads it’s help me
Thank you!
Best regards.
Hello Do the pictures included in them and sliders? if no, where can I purchase them? thanks
Hi,
When you purchased Najma theme, you can import demo data, so it will look like live site with images and sliders.
Feel free to ask any pre-sale/post-sale queries
Best regards.
Daar people, thank you for the beautiful theme of Najma. It is my first time building a website. I have come a great length, but now I am stuck half way. Can you help me with the following questions?: How can I link my mailadress to opening of mail. How do I delete from the header the social icons that I do not use? Instagramm, YouTube and google+ and the link of my telephone nummer with to face time, How can I delete the naima logo, small and big, since I will not replace it with a logo of my own (I do not need a logo yet) How do I delete the ‘flying in from left function’ of ‘products’ on my home page How do I amend the icons of these ‘products’? How do I make the links Social of my social icons work? What are the correct links/urls of twitter and Facebook?
Where do I find Contactform 7?Hi, thanks for purchasing Najma,
- Please check the documentation there is a separate section about Menu and logo option https://goo.gl/nr6BBF https://goo.gl/RQ1EUp also, there are option to enable or disable social icons and cart button header theme option -> main menu -> Menu Header V1, V2, v3…,v6- you could add link my mail address to opening of mail using (mailto:) please check theme option -> main menu -> Menu Header V5
- Please check the documentation there is a separate section about contact form https://goo.gl/nbw81M- If the problem still exists even after following the instructions in the documentation please send me in my profile your email.
- Please don’t forget rate my theme 5 stars from here http://themeforest.net/downloads it’s help me
Thank you!
Best regards,
Hi there,
I am almost finished making the website thanks to your first assistance mail and the manuals.
Can you help me with a few remaining questions?
They are as follows:
Starting page of website (is that ‘lending page’?) leads to ‘welcome to wordpress’ najma sample site (clicking on ‘home’ does lead me to the correct starting site
Home: Can I make the ‘services boxes’ appear static, not flying in from the left How can I ‘center’ mail address and phone number (contact form Marianne simpel) in the middle of the page?
Contact form: can I ‘link’ mail address to mailbox? Titlebar contact vorm: picture doesnot fit, tried to shrink iT several times, no result. And Google map: does but half fill out the box Email address contact form ‘Marianne simple’: leads to my mailbox, mailadress figuring in the ‘from’ not in the ‘to’
Thank you very much again!
Marianne Zuur
Last para should read:
Contact page: can I ‘link’ mail address to mailbox? Titlebar contact page: picture doesnot fit, tried to shrink it several times, no result. And Google map: does but half fill out the box
Email address contact form ‘Marianne simple’: leads to my mailbox, mailadress figuring in the ‘from’ not in the ‘to’
Hello,
You’re most welcome
please send me in my profile your email so I can help you.
Best regards.
Dou you want me to give you my website workmode? That is: www.mariannezuur.nl/Wp-Admin
please send me in my profile ( https://themeforest.net/user/motivoweb ). so we can help you.
Best regards.
Sorry, I don’t understand your request
Could you please email us the request one more time via our email support@motivoweb.com Best regards.
