278 comments found.
Hi,
How many layers deep of product categories does it support in the main menu / mega menu?
Does it come with a Dutch translation? If not is it easy to translate?
Hi, 1. Magento not limit layers deep of product categories. 2. You can install package language for Dutch and it is easy to translate.
Does your theme support Magento 2.2.x?
Hi, Our theme support magento 2.2.x
Hi,
I have checked the change log on your theme on the details page and it seems the last update was: Update 03/16/2017: Update compatible with magento 2.1.5
But the Last update on the top right section states: 28 October 17
What is the exact latest version of this theme and what was the change log?
Please could you let me know.
Thanks
You go to http://themeforest.net/downloads download new package we update 10/28/2017
Hi,
I am still looking for a response, I have updated our Magento Store latest version 2.2 after I am facing following issues:-
Following Theme Issue:- - The responsive issue on the entire website. - Homepage Brand section unable to assign products - Quick View issue
I have already shared my access details of my store on Support page but still not getting any response from Theme Support team…I have posted my issues 26 OCT 2017, My ticket id : - #1628
Hi, I have fixed it for you please check again. This issue with permission file layout update your server. Now it working please check again.
This is with reference to my support ticket Ticket #1628. We have setup latest version of KuteShop theme with Magento 2.2 but it is not working. We are facing following below issue : 1 exception(s): Exception #0 (Magento\Framework\Config\Dom\ValidationException): Element ‘move’: This element is not expected. Expected is one of ( action, arguments, block, container, referenceBlock, uiComponent ). Line: 1252
Today we have updated fixed it now you can download new package here https://themeforest.net/downloads after update file app\design\frontend\Alothemes\default\Magento_Catalog\layout\catalog_product_view.xml
Thanks for prompt support. Theme is working fine.
Thank you!
Hello – we have submitted a support ticket yesterday. This is regarding performance related issues with Theme. Kindly review and confirm.
Hello – we have submitted a support ticket yesterday. This is regarding performance related issues with Theme. Kindly review and confirm.
ok, We will check it asap.
before buying i would like to ask you some question 1) Do you provide customization support? 2) How many payment gateway are included? 3) can i add payumoney, ccavenue & other payment gateway? 4) is it possible to run for 1 Million Visitors?
Hi, 1. Yes, I have customization for you with cost $30/hour. 2. Inlcude all payment gateway here: http://docs.magento.com/m2/ce/user_guide/payment/payments.html
3. Your gateway not available in magento so you need use extension example here:
http://shop.innobyte.com/payu-lite.html https://www.vnecoms.com/magento-marketplace/plugins/payumoney.html https://www.magecloud.net/marketplace/extension/ccavenue-payment-gateway-free/4. This one depends on your server.
Hi, Its CRITICAL : My client has added items to the 40% off category and its extremely weird and very strange that all item Quantities gets ZERO and prices gets ZERO after some times. When i raised a support ticket you have mentioned its not a theme issue but its a MAGENTO issue . So thats means all the people who use MAGENTO gets zero stock / zero price once after few hours and its a Magento feature ????
Hi, Configurable product always has quantities zero and not support special price.
Google fonts latin-ext, can you please direct where are the google fonts loaded i looked everywhere i think i would like to all latin-ext support but cannot find it.
Which version magento used 1.x or 2.x ?
1
Magento 1
Youu can go to file app\code\local\Magiccart\Alothemes\Block\Themecfg.php line 75 replace with this line: if($font[‘google’]) $html = ’<link rel=”stylesheet” type=”text/css” href=”//fonts.googleapis.com/css?family=’.str_replace(’ ’, ’+’, $font[‘google’]).’&subset=cyrillic,cyrillic-ext,greek,greek-ext,latin-ext,vietnamese” media=”all” />’;
Hi I want to buy this theme but here I have some pre purchase questions:
1-Can I use this theme on magento 1.9.3.4 with Persian edition (RTL Languages)? 2-If i have problems in installation or functional problems how do you answer my questions? How long does it take to reply my tickets? 3-Do all the features in demo available on magento 1.9 versions? 4-Will your theme update or upgrade in future or not?
Thanks, hope you answer my questions asap
Hi, 1. Yes, You can for magento 1.9.3.4 2. You can add question direct in section comment of this theme or create ticket here http://alothemes.com/ticket/ with the private questions. We will answer you in 1 day, the weekend can after 48 hours. 3. All feature demo for 1.9 here: http://alothemes.com/demo/kuteshop/index.php/ 4. Yes, we still update or upgrade in future.
Thanks for your reply; Does kuteshop supports Right to left?
Unfortunately, this theme does not support RTL.
hi banner displaying issues when I go to categories page from home page & click back home page, banners displaying on by one few seconds vertically on home page .afer that it normal ly shows horizontally AUTO SLIDE S
Hi, You please create a ticket here http://alothemes.com/ticket/ and provide info, link issue we will check it for you.
ticket updated
106
ok, we will check it asap.
Hi, thank you for this great theme. I am trying to add several new magiccategory with different product collection, like bestseller or sale products. But no matter what product collection I chose, the products listed on page are the same. I call it in a cms page like “ {{widget type=”magiccategory/widget_magiccategory” identifier=”new-arrivals” template=”magiccart/magiccategory/magiccategory.phtml”}} ”. May I ask how to make the product collection filter work? Thank you.
Hi, You create new group in: Admin Panel > Magiccart > Magic Category > Add Group => Choose collection and category actived here: https://snag.gy/atFmHp.jpg After call it in cms as below: {{widget type=”magiccategory/widget_magiccategory” identifier=”identifier_new_group” template=”magiccart/magiccategory/magiccategory.phtml”}}
KuteShop Opencart Theme – You are not active. How can we get it.
Hi, Version opencart you try contact with this author: https://themeforest.net/user/kutethemes
hi can you kindly help me with custom url option , i am getting 404 ?
Hi, You can change in file app/etc/env.ph line 5
CRITICAL : all categories / products / [ages etc not visible – please reply & refer to ticket since we will go live in 5 hours
ok, We will check it asap.
Hi, I want the menu like the Demo 5, http://alothemes.com/demo/kuteshop/index.php/?___store=english_5 But I don’t know wich option should I enable or disable to achieve that “on hover” dropdrow menu. Regards.
The main menu (not the top menu)
Which demo you using and version magento? If you need support please create ticket here http://alothemes.com/ticket we will support for you.
our this theme can support Magento2.1.7 now.?
Yes, this theme support magento 2.1.7
What is the theme installation charges of this theme Want to install any 1 demo of theme on latest magento 2 version.
Hi, If you buy it. You can create ticket here http://alothemes.com/ticket/ we will install free it for you.
No vendor option in kutishop theme, I have need vendor option
Hi, this feature not available, you can use extension here:
https://store.webkul.com/Magento-Marketplace.html https://store.webkul.com/Magento2-Marketplace.htmlHi, I had Some Pre-sale questions:
1) Does We Create a Custom Fields in Register Page and in Check-Out Page
2) Does it had an Cash-on-Delivery Option for a particular Product or after certain amount in terms of price
3) I observed on of your theme Digitalstore – Responsive Magento 1 & 2 Theme and its showing Cart in the header while scrolling for magento 2. But I’m not getting for this theme. Can I expect this in the future update?
And is there any tutorials like how to add products to categories and display them in Home page..
2. You can refer here: http://docs.magento.com/m2/ee/user_guide/payment/cash-on-delivery.html or extension https://github.com/magespecialist/m2-MSP_CashOnDelivery
3. If you like it you can create ticket here http://alothemes.com/ticket/ we will do it for you.
I cant find how to set product to appear in the latest deals area in the home page
Hi, You can config as here: magento 1.x: https://snag.gy/4mQQa.jpg
magento 2.x https://snag.gy/IEzQ5K.jpg
Thanks, but i’m talking about to whre i set the productos that will display at latest_deals (or Sale Products), https://www.dropbox.com/sh/56idhx4m6m3rro2/AACKldCfyd7zobdPtyx3uJFLa?dl=0
Hi, You can go Catalog > Manage Products => choose 1 product and config as here https://snag.gy/4mQQa.jpg after refresh cache product will auto show in section “latest_deals”
??? that image show where to set special price, look here (marked in green) https://www.dropbox.com/s/tbu1t30dwtie94d/Captura%20de%20pantalla%202017-04-26%20a%20las%206.52.42%20p.m..png?dl=0
Hi, guide above for section (marked in green). If you need help please create ticket here http://alothemes.com/ticket/ we will config demo for you.
I have some bug, while checkout from second to third step it stuck and customer should press on third step manually (some of them just quit). Other steps is ok. Does somebody has this bug also?
Uncaught TypeError: Cannot read property ‘options’ of null at klass.initialize (form.js:178) at klass (prototype.js:101) at (index):848 this is the error
Hi, This bug in default magento please wait update fixed bug form magento.
Kind Regards,
thanx! i’ll wait for it!
Thank you!
