31 comments found.
Hello after updating my roza theme i’m unable to download these two plugins:
Roza Content Types
Socialfans counter
I even deleted the whole wordpress installation and reinstalled the theme. The error remains the same:
Herunterladen des Installationspakets von http://velikorodnov.com/wordpress/sample-data/roza/pluginus21/roza-content-types.zip …
Entpacken des Pakets …
Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of Roza Content Types is needed for this theme. Please update the plugin.
It looks like the zip is corrupt?
Thanks in advance
Sebastian
Hi there, what is your theme version now?
Hi! It’s 2.2
Can you try to install plugins now?
it worked! thanks a lot for your quick help 
you are welcome
Great theme & looking great! also support is very good! Thank you very much!
Thanks a lot mate
Hi, how to report the error? I recently update the new version but I found this is not Compatible with IE, my IE version is 11
Hi mate, contact me via contact form on my profile page please
Hi! does this theme supports Arabic? if yes, which font?
Hi there. I replied you via ticket
Hi, does this theme support the danish letters: Æ, Ø and Å?
Hi, it must support it. Maybe you have to choose not all fonts, but I’m sure you can use some popular Fonts
Turn off music! You scared me
Dear Customers! Ticksy system is DOWN. WE MOVED TO NEW AREA. CONTACT ME HERE PLEASE https://velikorodnov.com/support/ IF YOU CREATED A TICKET IN TICKSY, DUPLICATE IT HERE PLEASE https://velikorodnov.com/support/ Thanks for understanding and sorry for inconvenience
Is this a theme where I can simply display my Instagram feed on the front page of my Wordpress site? I will not be having a blog at all. Just the feed + about/contact pages. Thanks!
Hi, you can install free plugin https://wordpress.org/plugins/instagram-feed/ and output instagram feed on your page
Hi Monkeysan, I am confused and can’t get any API keys to make Roza work, can you help?
Hi Steve. Can you write me here please https://velikorodnov.ticksy.com/ I will send you key
I submitted tickets for one problem already. But I just don’t understand why I can’t register my product via the token. I followed the instructions repeatedly and still get an error message.
Hi mate. I will reply you via ticket in the morning
I keep trying to get support but when it comes to verifying my purchase to submit a ticket it says my email doesn’t exist.
You have to register an account and after open a ticket
Hi there!
I tried submitting a ticket on your support site but I keep getting a 504 error saying that the site is not responding. Our site is https://certifiablyobsessed.com/
We are having trouble with 2 things in the theme:
1. When we go to change link colors within the text box in our posts, the color won’t change unless we select one word of the link at a time.
2. Ever since yesterday, we are not able to change text colors anymore. The drop down menu that appears when you click the text color box does not show up.
Any help would be much appreciated!
Hi, i have a problem with the required plugins. it says it is forbidden to download them (for example the roza content types of visual composer). what to do? thanks for your help
thanks for your fast help. i got the installations to download by entering the url of the plugins directly into the browser and download it to local pc. thanks
sounds good
Hello! PRE SALE question:
is it possible to remove the “logo” part and have only one header image on homepage please? I would like to use it on Masonry Blog style layout. thank you:)
Hi, sure. After purchase contact me via ticket and I will help you to hide logo part
Thanks! I thought so, just to make sure) Please I have more questions actually—>
In Masonry Blog, Is it possible to put sidebar on the right?
In mobile view, is it possible to put sidebar underneath the content (as is usually the case)?
thank you again:))
ok I already bought it actually 
So I will contact you via ticket later, thank you:)
Thanks a lot
where can I contact support for this theme please?
Hi, here https://velikorodnov.ticksy.com
Hello, I love your theme but quite a number of things don’t work properly. I reckon it;s because it is a new theme. For example, updating the header image on the Theme Options does not make a difference. Also, changing menu options does not make a difference either.
Hi, we have local settings and global. If you use Default settings at page you will see value from Theme settings. You can write me here https://velikorodnov.ticksy.com/ and I will help you to understand
I have taken a look and it seems all the local settings for pages are on default. I would have opened a private ticket but your ticketing system indicates that I haven’t purchased your theme (though it is clear that I have)
Can you write me using contact form here please https://themeforest.net/user/monkeysan provide admin and ftp access
Thank you for your timely help man. Everything works perfectly. You are a star
You are always welcome!
(Sorry for my english, i’m french)I installed the theme but it is impossible to customize it. I do not have access to the different layouts and Wordpress bug systematically, the page does not respond. I have already re-installed the theme. What do I do? Thanks.
Hi mate , write me here http://velikorodnov.ticksy.com please. I need to see the problem
It says “It doesn’t look like you have purchased any of our products. You might try signing out and using a different Envato Market account to verify your purchases” and when i log out, It does not work anymore…
Can write me message via form here https://themeforest.net/user/monkeysan I guess there is a problem with Envato API
Nice Theme, GLWS!
Thanks a lot
Good work, Very nice. Good Luck With Sales
thanks a lot;)
