25 comments found.
I bought this theme, the input interface is not the same as what you described
Hello there!
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Billiard Theme Support
Kind regards,
Nishant from Fox ThemesSupport Team
Hi, I sent a request. I hope you approve
On Uploading Theme it asks for FTP username & Password and after valid FTP User that it says Could not copy file. billiard/.git/config billiard wordpress theme
Hey there,
With respect to your query here, we have replied to your ticket about this matter. Kindly check into it.
Regards,
John from Fox Themes
Support Team
Your Purchase Key Is Not Valid !!!
Hi there,
Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Billiard – Creative Sporting WordPress Theme Support
Thank You, John
Hi, Team Slider doesn’t work properly on mobile, it shows the same people again and again even in your demo site is also the same let me know how can I rectify.
Hey there,
We’ve updated your ticket n this. Kindly get back to us within the ticket.
Kind Regards,
John from Fox Themes
Support Team
Please note I can’t import data because of Ajax error (already increased the memory) and I can’t edit with WP bakery page builder, can’t customize because of (There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.) Error. Can you Please help Me Please do note I’ve never had this kind of experience before with any other theme.
I can’t back up my data,Wordpress crashes,update the Wp bakery.
Hello Lovely Customers,
In the recent WordPress Update 5.5, the jQuery migration was removed from the core files and our themes suffered some conflicts.
We are working super hard to have an update ready for the next week, meanwhile, please use this plugin to fix all the issues.
Those customers who haven’t updated WordPress yet, we highly recommend to wait till we release the update and only after that update your theme and just after that update WordPress.
Thank you for being such great Customers.
Best Regards,
Your Team.
Support sucks… Don’t buy…
Hi lesliez,
We would highly appreciate your feedback regarding the issues you have faced. We are constantly working on improving our themes along with the support quality.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here.
Click Here To Get Billiard – Creative Sporting WordPress Theme Support
Thanks,
Copilot-Support
Hello, please help, I do not see some content in your template correctly. In short, the events and booking system. when I send you signup stuff, can you please check out what I did wrong?
Hi pokolmolik,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Billiard – Creative Sporting WordPress Theme Support
Thank You, Lidia
Interesting decision! Happy selling! )
Hi drev0,
Thank you for your kind words
Best regards, Lidia
Hello! Pre-sales question:
I am really interested in purchasing this theme, but there might be an issue with the logo. The club’s logo is round and in order to be visible, it needs a height around 100px. I definitely don’t want a navigation bar 100px tall. Is there any way to have on this theme the same effect on the logo as this example?
http://sunpotatoes.com/In a few words, having the logo above and going under the navigation bar?
Many thanks in advance!
Hi Natasa,
Absolutely you can setup in this way, and you may ask for support of our support foxs.
Best Regards, Your Lovely FoxThemes Team.
Hi – there are about 18 Woocommerce out of date files in the current version of the theme. The theme installer installs the newest version of Woocommerce, version 3.2.6. Can you verify when a new theme version will address this issue?
Hi there,
Thank you for your comment. We`re working on it right now so it`ll be fixed asap.
Please, let us know if there`s something else we can do to help.
Appreciated – thanks
You`re welcome 
So I have been setting up a site for a client with your theme, and I have to be honest, there are a lot of issues, especially with responsive widths. The home page in your demo doesn’t display well on either tablet or mobile. The margins on tablet are non-existent, and only some of the content scales and stacks as you would expect in a modern theme. Most of the headings don’t scale and spill out beyond the edge. Is there a setting I’m missing? I dug through all of the row and column settings within the demo content and can’t seem to make any changes. Take a look at your demo in responsive widths and you will see what I mean. Please advise. Thanks.
Hi there,
We did some test and it looks like our demo is absolutely responsive and looks good on all devices. If you have any issues, please, feel free to contact our Support Team in the email to foxthemes.com@gmail.com and they will be delighted to help
Thank you!
Woocommerce files within theme are still not updated 5 months after initial request. What gives? It’s your responsibility to update the theme and keep Woocommerce functioning correctly when you package it with overrides.
Hi there,
You should update all the plugins by yourself because not all of the customers want to update the plugins automatically. If you want to update the plugin, just click on “Update now”
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Billiard – Creative Sporting WordPress Theme Support
Thanks,
Nick
best support I had for a mere newbie like myself.
Thank you for beautiful comment to our theme and support.
Always ready to help you!
Regards
Very nice design!
Thank you!
Congratulations! Nice Work, Good Luck With Sale. 
Thank you!
Congratulations! Great Work, Good Luck With Sale
Thank you!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you!
Nice theme
Thank you!
Congratulations! Nice Work, Good Luck With Sale
Thank you!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you!
Great job. Impressive design and functionalities. Good luck with the sales
Thank you!
