265 comments found.
hello,
I opened a ticket the last month about the not translation of somes buttons from woocommerce. You told me about a bug with the new version of woocommerce and you ll try to update your theme for fix the translation about every button of woocomerce.
Did you fix this bug?
Thx
Yes, it’s fixed. We reopened your ticket and you can ask there any questions.
I cant answer to your ticket. :/
Hi, I have imported demo content for Digital Agency, However I am missing the green icons like in your demo, e.g – POWERFUL THEME OPTIONS, etc…Why are these not showing?
Please open ticket on our support forum. We will help you. https://tvdathemes.ticksy.com
Hi, Are the images/photos not included? I am only seeing PLACEHOLDERS?
Please open ticket on our support forum. We will help you. https://tvdathemes.ticksy.com
hi, how can i change header styles for the blog like for other pages? there’s just the option to change to dark or light text.
BUG
Having a big issue with the site (and your demo site) just spinning the loader and never loading/opening on iPhone and other mobile devices.
is there any updates
My support “Just expired ” annoyingly so i cant post a ticket !!! 
but its a big issue here and my test site https://go6.media
How can I import the icons for the template?
Ok, I find it! 
I have found
Good Job 
Hi, What code do you use to do the Lightbox video effect?
Thanks
Hello. Please use our support forum https://tvdathemes.ticksy.com
Hi,
I’ve built a photos gallery (width default wordpress gallery) but when i click on picture, there is no caption in lightbox (neither on code, the caption div is empty). Please, could you help me to display caption photo on lightbox ?
Thanks
Hello. Please use our support forum https://tvdathemes.ticksy.com
Hi,
I have 2 colums in 1 row with a video and I want to can autoplay video. I have MemberPlayer plugin but not run. I need help with this
Thank you
Hello. Please use our support forum https://tvdathemes.ticksy.com
Hi, pre-purchase question: is it possible to use different sidebars for blog entries? (I know that I can select different options to display a sidebar, I would like to know if I can select different sidebars for specific blog entries.)
Thank you for your help!
You need third-party plugin.
I created a support ticket for an issue 2 weeks ago and have heard nothing. I posted a follow up message to my original ticket asking if there was anybody out there to help me and still nothing. Not real happy about that lack of attention. 2 weeks is a long time to hear nothing with clients waiting on me.
My original support ticket was actually 3 weeks ago.
Support is terrible. No responses on the support forum or here in the comment thread.
Hi, sorry for delay, we had big troubles with our support system. Please, create a new ticket if you still need help. Thank you for understanding.
Hi, Love the theme so far. But I’m currently experiencing an issue in the visual composer. When I insert a text block and go to the text block editor, I am inable to change my font color and headings with the font color button, and the paragraph drop down menu. Both the font color button and paragraph menu do not have any available options when selected. The just toggle up and down.
Thanks
Good to see you’re on top of things…
So, not only have you not responded to mine, or many peoples simple requests on this forum, for some reason I also cannot access your support page. So, do you only provide support for people who pay for the extra support, or do you just screw everyone?
Thank you 
P.S. And yes, I would like a complete refund, how do I go about doing that?
Hi, sorry for delay, we had big troubles with our support system. Please, create a new ticket if you still need help. Thank you for understanding.
My problem is not change featured image in project page… How do fix it? Please. Thank u..
Hi, sorry for delay, we had big troubles with our support system. Please, create a new ticket if you still need help. Thank you for understanding.
Hi Pre Sale need to now how its to slow to open ?? Second SEO its good ?
????
WTF TO SLOW OMG VISUAL COMPOSER DONT WORK WTFF BAD CHOISE
Hello. Please use our support forum https://tvdathemes.ticksy.com
Hi
I’m trying to put the menu but it does not appear, like as set and only shows a few icons
http://prntscr.com/gh4kkc http://prntscr.com/gh4krp https://adndigital.pt/agenciadepublicidadeIs this theme suitable to create a child theme from?
Hello. Please use our support forum https://tvdathemes.ticksy.com
I saw on comment there’s an option to “Activate on Mobile” at Row Settings. But in my theme, there’s no option like that. How can I get this? I need it so much
Hello. Please use our support forum https://tvdathemes.ticksy.com
Hello,
I used your theme with woocommerce activated.
I dont know where i can translate some word on the client dashboard :
Billing adress, order details, customer details, password change etc
Some support here?
Hello. Please use our support forum https://tvdathemes.ticksy.com
do you have a demo account for me to login to see the account page?
Great Theme. Where can i remove the background music from demo content “home design studio” ? I already replaced the video but old music is still playing
?
meanwhile i found where i could remove that sound.. But i think your support team is not quite helpful. You did not reply to questions since 2 months!
I have one question remaining but hey, does it make any sense to ask here?
Is the theme WCAG 2 Level AA compliant?