I’m having trouble making my products show up. My products don’t display when I put the settings under “Show categories” and “Show subcategories”. However, when I set the display to “Show categories and products” and “Show subcategories and products” my products can be seen. How do I fix this, because I would much rather have the category and subcategory grids show before getting to the products.

Hi there. I have an inquiry. I would like to add ‘Buy Now’ button on a product page and shop page as well. Is it possible? Please help. Thank you!

THe apply coupon button does not show up on smaller screens. On a full desktop screen the apply coupon ”—>” is displayed but not on smaller screens please help!

Hi there. Im interested in adding inline images to the mega-menu. Can this be done or should I use a different menu. There also seems to be a limited number of columns, perhaps three like in the demo? I want to have perhaps 8 thumnails running along that just wrap as the browser window gets narrower, can this be done.

Last question, sorry, why are all fonts set in pixels and not e.g. ems? Is there a global font size change somewhere?

Thanks

The different Header types doesn’t work: always when i choose the type with the logo in the middle and nav splitted, the nav doesn’t show up. Do i have to activate everything else?

Pre-Sale questions.

I’d like to use this theme for an affiliate site. Instead of a shopping cart, I want to be able to compare items and be able to provide affiliate links directly to the products on the grid layout. Is this possible with your theme?

Is it possible to filter regular posts with the filter you have for products?

Thanks.

Just wondering – why there is so much white space in product view, below menu? Seems like a waste of space.

Ok, so I updated the theme again and it totally blew out my site, navigation is missing, colors are off?? Please help?

Thanks,

Hi, Nice theme!

I’ve a pre-purchase question.

I saw from your reply to other users regarding the RTL support, that “Shopkeeper was built to work in RTL”.

Could you please be more concise & confirm whether the theme is RTL 100% ready and supported 100% or not?

Thank you.

I am missing a homepage where on top there is a search engine or let me put it this way…...the main feature of my shop is a search engine…...can you make a demo with search on top.

Hi. I’ve been using the theme for a long time but I’m having trouble with the image display on the website. The images seem blur when the mouse hover over on the catalog page and also blur on the product page. I tried to fix it by uploading larger pictures but it seems to get become more fuzzy even though I’m using a larger picture. The crop dimensions in your theme indicates 570×708px and I’m using pictures larger than this. It doesn’t make sense to use actual sized pictures (570×708px) since I’ve noticed your live demo uses a large picture like 824×1048 etc..

The photos are shot professionally at a studio.

Is this a theme issue? How can i fix this?

hi… i would like to know if you have the non-wordpress theme.. just the html version… no wordpress.. just pure html

Hello – using the dark theme – yet the side product filter menu shows in white and so does the main drop down menu. Sharing buttons in product page are also not showing. How can I change these to the dark theme?

Hello – on Shopkeeper I’m noticing this error with the magnifying glass: https://cl.ly/0Z3K3M3f312R

It’s happening on your demo. The left side of the magnifying glass is cut off. It’s happening in both Chrome and Firefox but looks fine in Safari.

We have used this theme for one of our clients (he purchased directly) and we had several things asked of us which this theme was unable to do via options. One of those things is having a different product layout, especially metro style or masonry style product view (literally tiles with prices and add to cart). The other thing, we changed the text to say “add to bag” and want to be able to change the cart logo to shopping bag. I know this can be achieved by uploading your own png image but you have several other places where this cart icon appears. Now you’ve included a svg json file for shopkeeper svg icon set which allows to recompile the shopkeeper icon set using own svg’s. It might be a good idea to offer an additional shopping bag icon inside a shopkeeper icon set so that we can reference and change the icon site-wide. Hope this makes sense. Thanks

I found that your menu button was not available in the phone browser. But debugging in the computer is normal.

Hello,

As one of the very first users of Shopkeeper (one of the first 100 buyers to be exact), and still a proud user of the theme to this day, I had a few questions/suggestions regarding future improvements to the theme.

1. Does the theme currently have modal popup capability via text or buttons? Given the Zurb Foundation Framework that the theme is built on, this is an invaluable feature in this age of ecommerce when you want to offer a snippet of information. Examples: a size chart for apparel, a shipping/return policy, a submit a review button – more on this below. By having modal popup capabilities, the theme owner can offer their customers more information on a product page, without sending them to a new page and risking the conversion/sale.

2. Regarding product reviews, I strongly recommend the review submission form be above the reviews. When theme owners begin accumulating hundreds of reviews, the form is buried at the bottom and requires too much scrolling, decreasing the chances of a customer finding the form and leaving a review. See one of our product pages here for an example of the review scrolling issue:

https://www.shoprootscience.com/shop/youth-face-serum

At the very least, I would recommend moving the submission form above the reviews. Another suggestion could be to have a submit review button at the top, with a modal popup of the form, if you are concerned with the reviews not appearing first – I’m assuming that’s why the review form was kept on the bottom the begin with.

As a proud owner of the theme, and one that has spread my love of Shopkeeper to all his shop owner friends, I am all about contributing in any way I can to make the theme more efficient in selling products, as well as customer friendly.

P.S. Have you thought of creating a space for your theme owners to upvote new features?

Best,

Derek Reynolds CEO, Root Science

My web site is use chinese language. 98% of my website is change to chinese but in checkout and cart page some content still in english. For exsample in checkout page 1. Billing Details 2. Company Name 3. Street Address…... and content 4. Order Notes…...... and content 5. In the shipping method ….. the word shipping in cart page 1. cart totals 2. proceed to checkout 3. calculate shipping 4. continue shoppingquestio www.shingkeestore.com I had used loco translate already before send u a support request. The problem is 98% of my website is change to chinese but in checkout and cart page some content still in english. I had sned some photo for your reference before.

This question I had send to you is over 30 days. The only answer for me is ….......“I see you’ve sent some screenshots attached to your support request, we’ll look into that.” My email jacky@icnetwork.com.hk jacky@shingkeestore.com

So what can I do now ? Thank You !

Hi, The portfolio masonry grid looks great as long as you only have 3 rows of images. After the third row, the arrangement of that third row just repeats. How do I stop it repeating the third row arrangement to keep it looking ‘random’?

Hi ! I’ve tried to update Visual composer several times and it doesn’t work. After updating, my website is showing a blank page. Your last update still include the 5.2 version. Will your next update include the last 5.3 visual composer version ? Thanks in advance for your answer and congrats, it’s a very good theme !